Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
4.3
11 reviews
5 stars
9
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1 star
2
- TFTowanda FrazierSep 12, 20255.0I love that the staff remember my name on the second visit. Everyone so friendly and makes you feel like you are number one .
- RSRandolph SmithJun 17, 20255.0Great bank
- UAUnicat AsasinuJan 12, 20245.0wow, the best and friendliest banker I've ever met recommends you to contact Shaughnna Benjamin 😌
- ABAngel BarahonaNov 3, 20231.0I would like to share my disappointment regarding my experience at Truist Bank's branch. Over the past two months, I have attempted to reach out to the branch manager, but unfortunately, my attempts have gone unanswered. The lack of communication and support from the manager has left me feeling neglected as a customer. It is disheartening when the institution that is meant to safeguard our financial interests falls short in providing assistance. Furthermore, there have been inconsistencies with deposit dates provided by the branch. Initially, the dates were given but later changed, causing some ACH transactions to bounce back. This has resulted in inconvenience and financial disruptions. While I understand that everyone may face personal challenges, it is unfortunate that the manager has not responded or offered assistance during this time. Open and effective communication is crucial in ensuring customer satisfaction. If considering this branch for establishing an account, I recommend exercising caution and being aware of potential communication issues and inconsistencies. I hope that Truist Bank takes these concerns seriously and works towards improving their customer service and communication practices. Constructive feedback can help businesses identify areas for growth and better serve their customers.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the regular business hours of Truist branch at 2636 W North Ave Unit 1A, Baltimore?
The Truist branch is open Monday to Thursday from 9:00 AM to 4:00 PM, and on Friday from 9:00 AM to 5:00 PM. It is closed on Saturdays and Sundays.
Is the drive-through service available at Truist on North Avenue?
No, the drive-through service at this Truist location is closed every day of the week.
What types of bank accounts does Truist offer?
Truist offers checking accounts suitable for daily transactions and savings accounts designed for saving money toward goals or emergencies.
How can I open a new account at Truist?
You can open a new account online, by visiting a branch during business hours, or by calling their phone line. Note that Certificates of Deposit need to be opened in a branch.
How do I activate my Truist debit card?
You need to activate your debit card online to make digital and in-person payments using funds from your checking account.
What services does Truist provide at this location?
Truist offers deposit transactions, loans, credit cards, mortgage loans, insurance services, investment services, and cash management, among others, with some services available by appointment.
Are there any dining options near the Truist branch on North Avenue?
Yes, nearby dining options include The Mill on North restaurant, Cocktails At The Mill bar, D & B Deli and Catering, Subway fast food restaurant, and Einstein Bros. Bagels cafe.
What nearby community centers or educational organizations are close to the Truist branch?
Nearby community and educational organizations include Coppin Heights Community Development Corporation, Leonard E. Hicks Community Center, Prodigy Youth Services Inc., SWAGG Academy, and Coppin Repertory Theatre.
How can the nearby Diamond Cab service help a customer visiting Truist?
Diamond Cab offers taxi services, providing convenient transportation for customers traveling to and from the Truist branch at North Avenue.
Where can I find more information or schedule an appointment with Truist at this location?
You can visit the Truist website at www.truist.com/branch/md/baltimore/21216/2636-w-north-ave-unit-1a or schedule an appointment through their reservation site at https://truistconsumerbank.my.site.com/s/