Truist

2.3
30 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
4204 EBENEZER RD, BALTIMORE, MD
21236, United States

Hours

Reviews

2.3
30 reviews
5 stars
8
4 stars
2
3 stars
0
2 stars
1
1 star
19
  • MG
    Mike Glaser
    Aug 6, 2025
    1.0
    Supposed to be open. Not open. Wasted my time driving there. 20 min each way.
  • RH
    Rowland Husser
    Nov 16, 2022
    1.0
    Most difficult bank we’ve ever dealt with. Can’t deposit cash in our daughters account. Bank requires money order/cashiers checks, then puts a two day hold on the account. We get a different reason each time. Drive through cashier is too slow (sometimes 10 minutes) for “simple” deposit. Avoid at all costs.
  • IL
    Italia Lew
    Aug 19, 2020
    1.0
    The ATM blacked out in the middle of a cash deposit 5 days later an analyst denied my claim stating it was no record. They are thieves & I will be closing my account.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.