Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.9
27 reviews
5 stars
12
4 stars0
3 stars
2
2 stars0
1 star
13
- TBTress BillyOct 29, 20251.0I have been a customer back when it was BBT and continued to be a loyal customer. I deposited a check from my personal NFCU to pay off the line of credit I needed to use due to the government shutdown. I’m paying interest daily on this…I deposited this on the 23rd it was taken out of my NFCU account the very next day. It has since then been “held” and will not be in my account until a WEEK later. I now have to pay interest daily on an account that I tried to pay off a week ago. Called and spoke to a supervisor who tried to help and it was denied. I will be closing my account as soon as that money is there and will never do business with them again and will be sure to tell everyone about this. This is MY money that’s being held and now I OWE money because of it. So extremely disappointed
- LWLaToya WatsonNov 1, 20241.0The customer service is horrible! Every single time I go in something is not working. EVERY single time I come into this location the cash advance machine is always down, there's always a wait time, ridiculous for 1 person to be in line.
- TPTeddy PavlisJul 20, 20245.0I don’t understand all the low/negative comments for this branch. I just went in to process a mortgage check (a Saturday at 10am) and the process was one of the best I’ve ever had in a bank. It wasn’t terribly busy and I was seen within a minute. The teller, Sharnita, was super friendly and very helpful. While processing my request we had a nice chat and she was very personable. I was in and out in less than 10 minutes. I cannot stress enough how much I recommend using this location to handle your Truist banking needs. This is now officially the only branch I’ll be going to in the future, should I need their services again.
- DFDan FrankJun 16, 20231.0THE WORST. Always only one teller here. Been in line for 30 minutes. This is normal here. Terrible.
- TTTEMPY- TSCoatesJan 9, 20211.0I just arrived at the BB&T Boston Street location. It’s 10:19am and was informed that the branch is no longer servicing customers for the day. Your website clearly states the lobby is open for In Person transactions until 12:00pm. In addition to a customer already being serviced in person upon my arrival. If this in fact was the case, the lobby door should be manned with a branch representative or perhaps signage stating the lobby is closed. Not such a great start to my morning. The lobby was empty, only to have to wait 20 minutes in the drive thru line to perform my transaction. Sadly disappointed 1/9/2021
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-thru hours for Truist at 3805 Boston St in Baltimore?
The drive-thru is open Monday through Thursday from 9:00 AM to 4:00 PM, Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
Can I open a checking or savings account at Truist?
Yes, Truist offers both checking accounts for daily transactions and savings accounts to save money towards goals or emergencies.
What methods are available to open a new account with Truist?
You can open an account online, by visiting a branch during business hours, or by phone. Branch visits allow you to receive a temporary debit card immediately.
How do I activate my debit card from Truist?
You can activate your Truist debit card online to start making purchases and payments using your checking account.
Which products does Truist offer at this location?
Truist offers Checking, Commercial accounts, Credit Cards, Loans, Mortgages, Online and Mobile Banking, Personal Savings, Small Business Banking, and Wealth Management.
Is Truist at 3805 Boston St a member of FDIC and an Equal Housing Lender?
Yes, this Truist branch is a Member FDIC and an Equal Housing Lender.
What nearby restaurants can I visit before or after banking at Truist?
Nearby restaurants include Chick-fil-A, The Greene Turtle, On The Border Mexican Grill & Cantina, UNO Pizzeria & Grill, Red Robin Gourmet Burgers and Brews, Mission BBQ, Atwater's, Samos Greek Island Grill, and Rita's Italian Ice.
Are there any nearby health or wellness services close to Truist?
Yes, you can find MyEyeDr. for eye care, AddVance Massage Therapy, Restore Hyper Wellness medical spa, The Vitamin Shoppe for supplements, Nail Trix & Spa, Le's Nail Bar, and the European Wax Center nearby.
Is there an ATM available near the Truist branch?
Yes, there is a Truist ATM located conveniently nearby for your cash withdrawal needs.
How can customers make appointments or reservations at Truist?
Customers can schedule appointments by visiting Truist's online reservation site: https://truistconsumerbank.my.site.com/s/?cid=local-seo-appointment