Truist

2.8
26 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
3805 BOSTON ST, BALTIMORE, MD
21224, United States

Hours

Reviews

2.8
26 reviews
5 stars
11
4 stars
0
3 stars
2
2 stars
0
1 star
13
  • TB
    Tress Billy
    Oct 29, 2025
    1.0
    I have been a customer back when it was BBT and continued to be a loyal customer. I deposited a check from my personal NFCU to pay off the line of credit I needed to use due to the government shutdown. I’m paying interest daily on this…I deposited this on the 23rd it was taken out of my NFCU account the very next day. It has since then been “held” and will not be in my account until a WEEK later. I now have to pay interest daily on an account that I tried to pay off a week ago. Called and spoke to a supervisor who tried to help and it was denied. I will be closing my account as soon as that money is there and will never do business with them again and will be sure to tell everyone about this. This is MY money that’s being held and now I OWE money because of it. So extremely disappointed
  • DF
    Dan Frank
    Jun 16, 2023
    1.0
    THE WORST. Always only one teller here. Been in line for 30 minutes. This is normal here. Terrible.
  • TT
    TEMPY- TSCoates
    Jan 9, 2021
    1.0
    I just arrived at the BB&T Boston Street location. It’s 10:19am and was informed that the branch is no longer servicing customers for the day. Your website clearly states the lobby is open for In Person transactions until 12:00pm. In addition to a customer already being serviced in person upon my arrival. If this in fact was the case, the lobby door should be manned with a branch representative or perhaps signage stating the lobby is closed. Not such a great start to my morning. The lobby was empty, only to have to wait 20 minutes in the drive thru line to perform my transaction. Sadly disappointed 1/9/2021
  • SB
    Simon BG
    Nov 14, 2020
    5.0
    Friendly and fast

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.