Truist

3.0
25 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
120 E BALTIMORE ST, BALTIMORE, MD
21202, United States

Hours

Reviews

3.0
25 reviews
5 stars
12
4 stars
1
3 stars
0
2 stars
0
1 star
12
  • AW
    Ariel WB
    Sep 5, 2025
    1.0
    I would never bank with you all everrrrrrr again!!!!!!!!!!!!!! And not this location... BUT THE COMPANY AS A WHOLE!!!!!!!
  • EP
    Edward Pickering
    Dec 18, 2019
    1.0
    Waited 20 minutes for help after being told I was next. Multiple people walked in and were helped immediately. Very poor customer service.
  • ML
    Mustang Love
    Apr 22, 2019
    1.0
    I just need a fax number for a refund in a car loan. Is it the reason why you keep giving me the wrong fax number? My fax keeps returning , it is the 4th time now. Disappointing.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.