Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.3
15 reviews
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1 star
9
- JGJennifer GrantOct 14, 20252.0This bank really is ridiculous, this is what you give me a ripped bill. Ummm no . I took it right back to them . lol it was so done on purpose cause it was stuck in between other 100$ bills. Think you all are slick .
- AMA. McCulloughOct 28, 20231.0This is my first visit. When I entered, the ONLY teller was not at her station, but she was standing near the kiosk, talking to en elderly woman who seemed to need a lot of assistance. The teller greeted me and said she would be with me in a minute. Since she was NOT at her station, I thought she was a greeter. When I finished completing my bank slip, I noticed that there was no teller at the teller stations, so I asked where they were. This is when the teller turned to me and said that she told me that she would be with me when she was done talking to the elderly lady. At this point, the bank closes in about 10 minutes and the elderly woman is rattling off a list of things that she needs. Rather than ask me what I wanted, to see if it could be done quickly, the teller offers to look up all of the woman's inquiries at the teller desk. It was the elderly woman who suggested that I go first. All I did was make a payment on my mortgage, with my mortgage coupon. However, the teller required an ID. Her demeanor was very offputting. As the elderly woman continued to sit to the side, another customer came in thinking he was next. However, the teller wanted him to wait until she serviced the elderly woman. The elderly woman offered to let him go ahead of her too because she had a list of things that needed to be looked up. Thank God the elderly woman had common sense. You don't make people with 2 minute transactions wait, when you haven't even begun one that may take an hour. The man that entered was kind enough to help the elderly woman walk to the teller's desk, but the female teller's attitude is too aggressive. The male customer didn't appreciate the teller's attitude either.
- MKMohammad KhanJun 9, 20181.0The people working in bank need more experience all of them and the manager need to fire he don't know nothing
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the regular business hours for Truist at 2530 Quarry Lake Drive?
Truist is open Monday through Thursday from 9 AM to 5 PM, Friday from 9 AM to 6 PM, and Saturday from 9 AM to 12 PM. It is closed on Sundays.
When is the drive-through window at Truist open?
The drive-through is open Monday through Thursday from 9 AM to 5 PM, Friday from 9 AM to 6 PM, and Saturday from 9 AM to 12 PM. It is closed on Sundays.
What types of accounts can I open at Truist?
You can open checking and savings accounts at Truist. Checking accounts are for day-to-day transactions, and savings accounts help you save money for goals or emergencies.
How can I open a new account at Truist?
You can open a new account online, at a Truist branch during business hours, or by phone at 844-4TRUIST (844-487-8487). Note that certificates of deposit (CDs) can only be opened at a branch.
How do I activate my Truist debit card?
Activate your Truist debit card online to start using it for digital purchases and in-person payments.
What services and products does Truist offer at this location?
Truist offers services including deposit transactions, loans, credit cards, mortgage loans, insurance, investment services, cash management, and foreign currency exchange. Products include checking, commercial accounts, credit cards, loans, mortgages, savings, and wealth management.
Are there nearby places where I can grab a coffee before or after visiting Truist?
Yes, there are two Starbucks locations near Truist at Quarry Lake, perfect for coffee before or after your bank visit.
What pet care services are available near the Truist branch in Quarry Lake?
Nearby pet care includes Woof Gang Bakery & Grooming Quarry Lake for grooming and pet supplies, and Pet Valu for pet grooming and services.
If I need dental care near Truist Quarry Lake, where can I go?
You can visit nearby dental providers including Triple Crown Dental Lab and Quarry Orthodontics for dental and orthodontic services.
Are there fitness or relaxation spots near Truist Quarry Lake?
Yes, Lakeshore Club at Quarry Lake offers gym and swimming facilities, and Massage Heights provides massage therapy and skin care nearby.