Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.3
15 reviews
5 stars
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1 star
9
- JGJennifer GrantOct 14, 20252.0This bank really is ridiculous, this is what you give me a ripped bill. Ummm no . I took it right back to them . lol it was so done on purpose cause it was stuck in between other 100$ bills. Think you all are slick .
- TYTim YusubovAug 29, 20221.0Just wanted to exchange $10 so I could get a present for my little daughter. They refused as I am not a customer. I told them that I and my 3 kids will never be their customers just for that reason!
- KTkamal thompsonApr 11, 20221.0They do not like people of color please if you read this report this location .On or about February 28th I walked into the Truist Pikesville branch after getting some ice coffee from Starbucks across the street . I entered the bank and ask if I could speak with someone regarding starting a new relationship with truist via checking and savings account . I was told to walk over to a bank specialist office and no one was in the office . I waiting for 2 min then a lady walked over and asked “have I been helped already what am I here for “ . I explained to her I wanted to start a new relationship and I had some inquires about the incentives to do so which is the 500$ march promotion you guys have going on . The bank specialist looked at me like I had ten heads and then told me she was not informed about this promotion . I had my laptop with me so as she “looked “ for more information I pulled up all the information on my laptop via the truist website . The bank specialist also asked her branch manager for help , that also did not know about the promotion . Marci Guarman approached her staff specialist office that I was sitting in and told me she was not informed of the promotion and then asked me “ are you just here to get money or you want to start a relationship with truist .” My response was “ I was incentivize to start a relationship because of the promotion that truist has to offer via two deposits that total 1000 in 90 days , then truist will deposit 500$ “ . I was very disappointed in her ignorance and I think she should no longer hold her position for the fact and matter she was rude and had no knowledge of truist promotions and or incentives to build new relationships .
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the regular business hours for Truist at 2530 Quarry Lake Drive?
Truist is open Monday through Thursday from 9 AM to 5 PM, Friday from 9 AM to 6 PM, and Saturday from 9 AM to 12 PM. It is closed on Sundays.
When is the drive-through window at Truist open?
The drive-through is open Monday through Thursday from 9 AM to 5 PM, Friday from 9 AM to 6 PM, and Saturday from 9 AM to 12 PM. It is closed on Sundays.
What types of accounts can I open at Truist?
You can open checking and savings accounts at Truist. Checking accounts are for day-to-day transactions, and savings accounts help you save money for goals or emergencies.
How can I open a new account at Truist?
You can open a new account online, at a Truist branch during business hours, or by phone at 844-4TRUIST (844-487-8487). Note that certificates of deposit (CDs) can only be opened at a branch.
How do I activate my Truist debit card?
Activate your Truist debit card online to start using it for digital purchases and in-person payments.
What services and products does Truist offer at this location?
Truist offers services including deposit transactions, loans, credit cards, mortgage loans, insurance, investment services, cash management, and foreign currency exchange. Products include checking, commercial accounts, credit cards, loans, mortgages, savings, and wealth management.
Are there nearby places where I can grab a coffee before or after visiting Truist?
Yes, there are two Starbucks locations near Truist at Quarry Lake, perfect for coffee before or after your bank visit.
What pet care services are available near the Truist branch in Quarry Lake?
Nearby pet care includes Woof Gang Bakery & Grooming Quarry Lake for grooming and pet supplies, and Pet Valu for pet grooming and services.
If I need dental care near Truist Quarry Lake, where can I go?
You can visit nearby dental providers including Triple Crown Dental Lab and Quarry Orthodontics for dental and orthodontic services.
Are there fitness or relaxation spots near Truist Quarry Lake?
Yes, Lakeshore Club at Quarry Lake offers gym and swimming facilities, and Massage Heights provides massage therapy and skin care nearby.