At Citizens, we are here to help you bank better. So, if you have a question about buying a house, paying for college, saving for retirement, taking on debt in a smart way or any other query about money, don’t keep it to yourself. We have approximately 1,100 Citizens branches in 15 states and around 3,100 ATMs. In addition, our customers stay connected with us online, through our award-winning mobile app and via our customer contact center. Member FDIC. Equal Housing Lender.
Citizens ATMs offer languages: English, Spanish, French, Chinese(Mandarin), Russian, Portuguese and Korean. (Languages vary depending on location. See specific site for details)
Do Citizens ATMs offer Multiple Denominations?
Citizens offers bills: 5’s, 10’s, 20’s, and 100’s. (Offerings vary by location. See specific site for details)
Do Citizens ATMs allow for card and phone tap transactions?
Yes! Card tap is available at most Branch and Citizens Owned ATMs. Phone tap is also available at most Branch and Citizens Owned ATMs using a Citizens debit card loaded to your mobile wallet.
How can I personalize my ATM experience?
Citizens customers can set Preferences for language, receipt options including e-Receipts and Fast Cash to make transaction processing easier. Preferences available at most Branch and Citizens Owned ATMs
Am I able to deposit cash and checks at Citizens ATMs?
Citizens customers can make cash and check deposits at Full Service ATMs. (See specific site for ATM details)
Are Citizens ATMs available 24/7?
Most Citizens ATMs are available 24/7. ATMs located in stores, venues etc. are available during location hours of operation. (See specific site for details)
Does Citizens have Video Tellers?
Yes! You can connect with a live teller whenever help is needed. Virtual Assistants can provide additional services at select locations. (See specific site for details)
What languages are available at Citizens ATMs?
Citizens ATMs offer multiple languages including English, Spanish, French, Chinese (Mandarin), Russian, Portuguese, and Korean. Language availability varies by location.
Can I choose different bill denominations at Citizens ATMs?
Yes, Citizens ATMs dispense various bill denominations such as $5, $10, $20, and $100. Availability may vary depending on the ATM location.
Do Citizens ATMs support card and phone tap transactions?
Yes, most Citizens branch and owned ATMs support card tap transactions. Phone tap using a Citizens debit card loaded to your mobile wallet is also available at most locations.
How can I personalize my ATM experience at Citizens?
You can set preferences for language, receipt options including e-Receipts, and Fast Cash at most branch and Citizens owned ATMs to simplify your transactions.
Are cash and check deposits accepted at Citizens ATMs?
Yes, customers can make cash and check deposits at Full Service Citizens ATMs. Check specific ATM site details for availability.
Are Citizens ATMs accessible 24/7?
Most Citizens ATMs are available 24/7. However, ATMs located inside stores or venues follow the operating hours of those locations.
Can I get help from a live teller at Citizens ATMs?
Yes, Citizens offers Video Teller services allowing you to connect with a live teller for assistance. Virtual Assistants are also available at select locations.
Is there a grocery store near the Citizens ATM at 1801 Whetstone Way?
Yes, the Harris Teeter grocery store is located nearby, offering groceries, pharmacy, and bakery services which can be convenient for combining your errands with ATM visits.
Are there places to grab coffee or snacks close to the Citizens ATM?
Yes, Starbucks is conveniently located near the Citizens ATM, providing coffee, smoothies, and bakery items, making it easy to enjoy a drink or snack before or after your banking needs.
What financial service locations are near the Citizens ATM?
Nearby financial service providers include M&T Bank, Gross Mendelsohn & Associates for accounting and financial advising, and GGM Wealth Advisors for investing and financial advising services.