Just moved with my family and we couldn’t get my wife’s account opened online. The lady was kind, patient, and easy to work with. She got my wife checking and savings set up over the phone in the branch She gave us a card if we have questions thx Brianna
AM
Antonio M
Nov 15, 2025
5.0
My son and I wanted to cash his first work check with my account backing it up as I would have him sign it over to me. The teller, Briana said, "This is not our policy, but some banks do. Bank of America might do it, being as they were the bank that issued the check". And she added they may charge a fee. I said that it's too late to get to Bank of America and if any were open, Mondawmin would be the one (it was a Saturday at 11:55a.) and most banks that are open close at 12n. Briana was profession and nice. She looked up Bank of America Mondamin and said they are open till 2p. Had she not went above and beyond with her customer service, we would've left thinking they were closed. They were open and all is well. Thank you Briana for being a problem solver. I don't care what everybody else has said, I haven't had a problem with this Capital One. I'm a part time cashier at a county Home Depot. As a customer, I keep transactions simple, to the point and with a negotiable demeanor.
JV
Janetta Vaughan
Nov 8, 2025
1.0
If I can give a negative rating I would! My husband and I was there on Nov. 5 right before closing and the two young ladies were rude after my husband was asking questions. They was getting annoyed and the security guy came over there. He asked to pull out money from his account and asked for two forms of ID for over a $2K withdrawal. I never went to no bank who asked for 2 forms of ID under $5K (5,000)! We will not go back to this location in Baltimore, MD on Reisterstown Road!!! This location needs to be shut down!!!!!!!
PB
p battle
Oct 29, 2025
1.0
Do not bank with capital one bank at all. They are the worst. I got ripped off of $100 and they told me I have to wait 3 to 4 months for my money to be put back but the scammed has already spent the money. I regret banking with them
EH
Emlyn Hammer
Oct 1, 2025
5.0
Friendly and helpful employees. Kasandra was great and patient with my questions.
What services does Capital One Bank at 6504 Reisterstown Rd offer?
Capital One Bank offers a range of banking services including opening bank accounts, cash and coin transactions, ATM access, night drop, and walk-up ATM services.
What are the operating hours for Capital One Bank on weekdays?
The bank is open from 9:00 AM to 5:00 PM Monday through Friday.
Is Capital One Bank open on Saturdays and Sundays?
Yes, Capital One Bank is open on Saturdays from 9:00 AM to 12:00 PM but is closed on Sundays.
Where is Capital One Bank located?
Capital One Bank is located at 6504 Reisterstown Rd, Baltimore, MD 21215, USA.
How can I contact Capital One Bank by phone or fax?
You can call the bank at +1 410-622-3844 or send a fax to +1 410-318-8526.
Does Capital One Bank have a website and social media presence?
Yes, their website is www.capitalonebank.com and you can find them on Facebook at https://www.facebook.com/375650509237364.
Are there any fitness centers near Capital One Bank where I can work out before or after my visit?
Yes, Planet Fitness is located nearby where you can enjoy gym and health spa services.
What dining options are available near Capital One Bank?
Nearby restaurants include Panda Express for Chinese fast food, Rita's Italian Ice & Frozen Custard for desserts, Wingstop for chicken, Dimitri's Restaurant and Carry Out for Italian cuisine, Sharks Fish and Chicken, BluTaco for Mexican food, and more.
Are there any medical facilities close to Capital One Bank?
Yes, there are several nearby medical facilities including Plaza Podiatry, Maryland Health Care Commission, West Park Medical, and Maryland Board of Nursing.
What nearby stores can I visit for shopping when I visit Capital One Bank?
Nearby retail options include Five Below for discount goods and crafts, GameStop for electronics and video games, Petco for pet supplies, Rent-A-Center, Plaza Jewelry & Brokers Pawn Shop, Gallo Clothing, Sally Beauty, T-Mobile store, Cricket Wireless Authorized Retailer, Apple Liquors, and more.