Refused auto insurance stating I have a fraud claim against me but refused to tell me what it is or how to resolve it. Been trying to get any info for over a month.
SD
Sip and Discuss
Feb 26, 2020
1.0
USAA is horrible!!! One customer service rep gave me wrong information about my account failed to do what I asked her to do. Insured me it didn’t need to be done. This happened February 2nd and I’m still on February the 26th dealing with the aftermath of her mistake.
AP
Alex Prigge
Jun 24, 2019
5.0
Excellent and efficient service!
CW
Cassie Ware
Oct 8, 2016
1.0
This place is absolutely worthless. They have a 410 number listed but if you try and call it directs you to the corporate 1-800 number. I asked the corporate rep if I could make a payment on my USAA credit card in store, and was told "yes" flat out. Well today we navigated there during the boat show and rain to make the payment. Once inside the lady who was more concerned about her manager was calling her, just said "we don't take cash", and that was it. I have been a member since birth and this is the first time I actually am disappointed in USAA. This place is only there to sell you services, it is not an actual bank.
Frequently Asked Questions About USAA Financial Center
What are the regular business hours of the USAA Financial Center in Annapolis?
The USAA Financial Center in Annapolis is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Is there an ATM available at the USAA Financial Center, and what are its hours?
Yes, there is an ATM at the USAA Financial Center that is open 24 hours a day, 7 days a week.
Where is the USAA Financial Center located in Annapolis?
It is located at 125 Prince George St, Annapolis, MD 21401, USA.
Can I find investment and financial planning services at the USAA Financial Center?
Yes, the USAA Financial Center offers investment services and financial planning.
How can I contact the USAA Financial Center by phone?
You can call the USAA Financial Center at +1 410-919-9197 or toll-free at +1 800-531-8722.
Does the USAA Financial Center have a website for more information?
Yes, visit https://www.usaa.com/annapolis for more details about the center.
What nearby dining options are available around the USAA Financial Center?
Nearby dining options include Taro Smoothies, The Goat Mexican Restaurant & Bar, TenTen Ramen, Sammy's Downtown Deli, Mission BBQ, and Dock Street Bar & Grill, offering a variety of cuisines from smoothies and ramen to barbecue and Mexican food.
Are there any nearby hotels if I need accommodation near the USAA Financial Center?
Yes, nearby hotels include 134 Prince - Luxury Boutique Hotel, The Annapolis Inn, and Quarterdeck, providing convenient lodging options close to the financial center.
Is there a coffee shop near the USAA Financial Center where I can relax before or after my visit?
Yes, nearby coffee shops include Bitty & Beau's Coffee and Starbucks, ideal spots to enjoy a coffee nearby.
Are there any notable landmarks or attractions near the USAA Financial Center?
Yes, the Patrick Creagh House is a nearby landmark and historical building that customers might want to visit while in the area.