Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.9
17 reviews
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1 star
8
- JFJohn FreemanOct 29, 20251.0Don’t ever use this company for a mortgage if you want to speak to a human being. I’ve been trying for three days and every phone number leads to a long list of options none of which are helpful.
- BLB LJul 24, 20201.0I think the ATM is broken more than it works. Couple this with the ridiculous cash withdrawal restrictions, and poor customer service skills of the staff it's like they are trying to keep people's money hostage, so I'm moving my business elsewhere!
- MCMichael CapoJun 8, 20204.0One time when I was on the bus on my way one from school, this dude came running out with 2 guards after him. He had something in both of his hands. If I had to guess, one was a gun and the other was a bag of money.
- CMChris MooreFeb 6, 20181.0If you are looking for a small business oriented bank, keep looking. BBT does not seem to understand the first thing about small business ownership, in spite of their marketing propaganda. Bank representatives are either unwilling or unable to help with anything. Update 2/25/18 - BB&Ts banking system has been down for three days now, due to a 'technical issue'. THREE. DAYS. No access to online banking or funds. You know, they've had these things called 'back up servers' on the market for a couple of years. But I guess they skimped so they could direct more resources towards their sterling customer service. Not much of a Bank, nor does it merit much Trust. You're better off keeping your money in your mattress. The bed bugs probably have a better personality as well.
- HRHeather RollinsJan 2, 20161.0Waited in line to speak with a manger for over 25 minutes and only had one person in front of me. The staff associate said she would have the manager call me before they closed and never did. The man who also assisted me when I first walked in kept offering me the same "solution" to a problem that couldn't be resolved by him. When I declined the third time he said only a manager could help me with the issue I had... Then why keep saying you could help me in the first place?! I'm never going back to this location unless it's to the ATM there.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the Truist branch hours for in-person banking?
The branch is open Monday through Thursday from 9 AM to 5 PM, Friday from 9 AM to 6 PM, and Saturday from 9 AM to 12 PM. It is closed on Sundays.
When is the Truist drive-through window available?
The drive-through is open Monday through Thursday from 9 AM to 5 PM, Friday from 9 AM to 6 PM, and Saturday from 9 AM to 12 PM. It is closed on Sundays.
How can I open a new account at Truist?
You can open an account online, by visiting the branch during business hours, or by phone. Online opening requires waiting for mailed debit cards, but branches provide a temporary debit card immediately.
How do I activate my Truist debit card?
You can activate your debit card conveniently online to start using it for digital and in-person purchases.
What banking products and services are offered at Truist Annapolis?
They offer Checking, Commercial accounts, Credit Cards, Loans, Mortgage, Online & Mobile Banking, Personal Savings, Small Business Banking, and Wealth Management services.
Is there an easy way to schedule an appointment at this Truist branch?
Yes, you can make an appointment online via their reservation URL to meet with a banker for personalized service.
What nearby convenience stores can I visit before or after banking at Truist?
Dollar General and Shop'n GO Tienda Latina are nearby convenience and retail stores where you can shop during your visit.
Are there dining options near the Truist branch in Annapolis?
Yes, you can visit establishments like Annapolis Smokehouse and Tavern, Subway, Domino's Pizza, Papa John's Pizza, or Taqueria Juquilita for a variety of dining choices.
What recreational activities are available near the Truist branch?
Quiet Waters Park and Blue Lotus Yoga Studio offer outdoor hiking trails and yoga classes respectively, perfect for relaxing before or after your bank visits.
How can nearby transit or service locations help me access Truist?
Nearby gas stations like Exxon & Mobil Stations and Shell, as well as ATMs including BB&T ATM and Bitcoin Depot, provide convenient services that may assist in planning your trip to the bank.