First National Bank

2.1
17 reviews

About

Bank
First National Bank (FNB) Bestgate provides a full range of consumer banking, commercial banking and wealth management services, plus industry-leading online and mobile banking solutions. Apply for an account online or visit our Bestgate location today.

Location

First National Bank
1000 Bestgate Rd, Annapolis, MD
21401, United States

Hours

Reviews

2.1
17 reviews
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11
  • AB
    Alka Bromiley
    Aug 25, 2025
    1.0
    Absolutely appalling service! Lack of knowledge and understanding. NO hello, or goodbye, putting me on hold without telling me. Just no empathy or care whatsoever!
  • LS
    L. Sanchez
    Jul 26, 2025
    3.0
    Why fight me when I ask for deposit slips to put my money into your bank? I don't care if I can just send my debit card through the tube at the drive through. I'd rather fill the deposit slip out at home before I come to you. Why do I receive attitude every time I ask for them? Also, is your ATM ever working in your Annapolis location?
  • RO
    Rebeca Oliver
    Sep 25, 2023
    1.0
    Disability and age discrimination. An elderly disabled relative went in to cash a pay check written on this bank (by a business client) for caregiver services. FNB bank refused to cash her check because she isn't a customer. She doesn't have a bank account to deposit it in easily accessible and was told to go to the bank it was written on by two other banks and FNB refused but was very malicious and discriminatory, so she cannot get paid for her hard work. There was a young man in his 20s working initially and he called over an older lady manager in her mid 50s at least. The lady demanded to know what the check was for and was told services. The lady demanded to know what kind of services. This question is inappropriate and potentially a HIPAA violation to disclose. As the young man was printing out a policy they were relying on when they refused to cash the check, the older lady snapped at him and threatened him "don't you dare give out our policies". So they refused to given a written explanation of the refusal and refused to give their names and contact information. We are complaining to the client / employer and bank regulators. They are making it harder for disabled, elderly and lower income or unbanked citizens.
  • CH
    Colby Haney
    Dec 17, 2020
    1.0
    Very rude staff and extremely unhelpful. Do not use this branch. The one in Severna Park is much better.

Frequently Asked Questions About First National Bank

What types of services does First National Bank provide?

First National Bank offers commercial banking, consumer banking, wealth management, and industry-leading online and mobile banking solutions.

What are the regular business hours for First National Bank at 1000 Bestgate Rd, Annapolis?

The bank is open Monday to Friday from 9:00 AM to 5:00 PM and on Saturdays from 9:00 AM to 12:00 PM. It is closed on Sundays.