Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.5
14 reviews
5 stars
5
4 stars0
3 stars0
2 stars
1
1 star
8
- CLChris LeeNov 18, 20251.0Just look at the reviews. What bank has below 3 star average??!! They're below average at best and it represents what their upper management and company stand for. Poor management and worse service đź‘Ťđź‘Ť keep up the work, im sure somebody is noticing the difference in this branch versus others.
- SMStephanie MichelleApr 12, 20241.0This incident occur April 12, 2024 around 3 PM. My uncle and I went to go cash out his work check with two forms of identification he has went there many times before without an issue today this rude colored lady with twist was being so RUDE!! We first walk in and there is a line she had the nerve to screamed to everyone in line “FIX MY LINE”. anyways it was our turn next and I asked her if my uncle can cash his check out and the proceeded to give her the 2 forms of identification she immediately says NO! With an attitude saying “he needs his work visa” so I tell her he has been here before and was able to do it with his other 2 forms of identification. I’m not going to make this a race thing but she was being nice and respectful to other black people that were there but when it was our turn she had an attitude and was being rude (we are Hispanic fyi). Definitely contacting better business bureau because this is unacceptable. It’s incredibly sad that a black person who also probably been treated differently for their skin color treat Hispanic people like this. If you are going to treat people based on their skin color and nationality you shouldn’t be working at a bank.
- LCLt ChuckApr 22, 20201.0Worst bank I ever been to.... went to drive up at 1130am at the Accokeek branch, only 2 cars in front of me. Had to WAIT 30 MINUTES before I got waited on. I asked the bank employee why the wait was so long, and her response was that she only had 2 hands and she was the only teller working. Come on, why not have 2 tellers working the drive up seeing that the inside of the bank is closed due to the virus. Time to change banks...........
- JTJared ThompsonMay 6, 20175.0Really helpful. Got everything I needed done.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist in Accokeek, MD?
The drive-through is open Monday through Thursday from 9:00 AM to 4:00 PM, and on Friday from 9:00 AM to 5:00 PM. It is closed on Saturdays and Sundays.
What banking products and services does Truist offer at this location?
Truist offers checking and savings accounts, credit cards, loans, mortgages, commercial banking, wealth management, and online and mobile banking services.
How can I open a new account with Truist?
You can open a new account online, by visiting a branch, or by phone. Online opening requires waiting for your debit card by mail, but branch visits let you receive a temporary debit card immediately. For phone support, call 844-4TRUIST during business hours.
How do I activate my Truist debit card?
You can activate your debit card online to start making digital purchases and in-person payments.
What languages are supported at the Truist branch in Accokeek?
The branch supports services in English and Spanish.
Is there a way to schedule an appointment at Truist?
Yes, you can schedule an appointment online through their reservation URL for convenient banking services.
What nearby places can I visit after banking at Truist?
You might visit Manokeek Wine and Spirits for drinks, Showtime Barber and Salon for grooming services, or Giant Food for groceries, all conveniently located near Truist.
Are there convenient transit or service points near Truist in Accokeek?
Yes, near Truist you will find the UPS Access Point location for shipping needs, as well as several ATMs including Bitcoin Depot and First National Bank ATM to access cash.
Where can I get a quick meal or coffee near Truist?
Nearby options include Starbucks for coffee, Wendy's for fast food, and Smokenthecity for barbecue, perfect for a meal before or after your bank visit.
What online resources are available for Truist customers?
Truist provides mobile apps for Android and iOS platforms, plus access to online banking and account opening via their website.