Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.5
14 reviews
5 stars
5
4 stars0
3 stars0
2 stars
1
1 star
8
- CLChris Lee6 days ago1.0Just look at the reviews. What bank has below 3 star average??!! They're below average at best and it represents what their upper management and company stand for. Poor management and worse service đđ keep up the work, im sure somebody is noticing the difference in this branch versus others.
- TETonya EllisFeb 7, 20251.0Customer service at this branch is nonexistent. If you need to sit down and speak with someone, be prepared to wait because thereâs only one person handling those appointments. I was told the wait would be an hour, which I didnât have time for. There was only 4 customers in the entire bank if that. To make matters worse, the promised follow-up never happened. If you want better service, just save yourself the headache and go to the Fort Washington location instead. The staff there is pleasant, helpful, and efficient. Thereâs rarely a wait, and the tellers actually know how to provide good customer service.
- KHKimberly HemmJun 21, 20222.0The ATM machine will not let me deposit anymore and the night drop box never has deposit envelopes! This has caused me a lot of grief. I either have to drive 20 miles round trip to go to another branch or overdraw my account! Now I just noticed the ATM doesnât even work at all!! I am in the food and beverage industry. I really rely on being able to deposit any day and weekends at any time of the day and night. This is very inconvenient and makes me want to change banks!!.
- LCLori CurrenceNov 22, 20195.0I have been going here for years. I always got treated with respect and never had any bad things happen to me since I have been with Suntrust.
- TMTom MitcheltreeNov 11, 20161.0Veterans day hours are incorrect... not open at all on veterans day... would have been nice to know before i drove 15 miles out of the way... not to mention that the majority of the tellers here are just miserable... although it does happen occasionally, rarely do i walk out of this branch with a smile, the attitude and mood is contagious... I try to avoid this branch of at all possible, however since the bryans road branch closed a few years ago, this is the only branch in the western part of the county... đ˘
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money youâve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way streetâa place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. Youâll have to wait a few days for your debit card and checks to arrive by mailâor you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonusâyouâll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). Weâre available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking accountâbut you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist in Accokeek, MD?
The drive-through is open Monday through Thursday from 9:00 AM to 4:00 PM, and on Friday from 9:00 AM to 5:00 PM. It is closed on Saturdays and Sundays.
What banking products and services does Truist offer at this location?
Truist offers checking and savings accounts, credit cards, loans, mortgages, commercial banking, wealth management, and online and mobile banking services.
How can I open a new account with Truist?
You can open a new account online, by visiting a branch, or by phone. Online opening requires waiting for your debit card by mail, but branch visits let you receive a temporary debit card immediately. For phone support, call 844-4TRUIST during business hours.
How do I activate my Truist debit card?
You can activate your debit card online to start making digital purchases and in-person payments.
What languages are supported at the Truist branch in Accokeek?
The branch supports services in English and Spanish.
Is there a way to schedule an appointment at Truist?
Yes, you can schedule an appointment online through their reservation URL for convenient banking services.
What nearby places can I visit after banking at Truist?
You might visit Manokeek Wine and Spirits for drinks, Showtime Barber and Salon for grooming services, or Giant Food for groceries, all conveniently located near Truist.
Are there convenient transit or service points near Truist in Accokeek?
Yes, near Truist you will find the UPS Access Point location for shipping needs, as well as several ATMs including Bitcoin Depot and First National Bank ATM to access cash.
Where can I get a quick meal or coffee near Truist?
Nearby options include Starbucks for coffee, Wendy's for fast food, and Smokenthecity for barbecue, perfect for a meal before or after your bank visit.
What online resources are available for Truist customers?
Truist provides mobile apps for Android and iOS platforms, plus access to online banking and account opening via their website.