Business Details
About
BankMortgage ConsultantsEquity LoansBusiness Banking Service
Webster First Federal Credit Union provides banking and lending services at our Whitinsville, Massachusetts location, conveniently located at 1298 Providence Road. Open a checking or savings account or apply for a loan today.
Details
- Requires appointmentNot available
- Drive-throughAvailable
- Wheelchair accessible entranceAvailable
Location
Webster First Federal Credit Union – Whitinsville MA
1298 Providence Road, Whitinsville, MA
01588, United States
Hours
Reviews
4.4
28 reviews
5 stars
22
4 stars
2
3 stars0
2 stars0
1 star
4
- RGRobert GJun 9, 20255.0Wonderful facility, have been banking with them for over 15 years, have a awesome car loan which is extremely affordable thanks to Robin branch manager/ I own a beautiful new car direct from manufacturer special order vehicle, with great gratitude thanks for the help webster credit union for helping make buying a new car, very easy
- FLFlint LockwoodFeb 7, 20231.0Was a great place. Recently they have been screwing up my account constantly. Took 1.5 years and 5 attempts to change my address. They would randomly change my new address back to the previous without my permission. Also keeps reauthorizing overdraft protection after I opted out 3 times leading to huge overdraft fees because I also wasn't informed that I was overdrawn due to a massive paycheck error.
- DLDennis LesperanceAug 31, 20225.0First time going to them very nice people also very helpful
- APAndrew PorterAug 11, 20225.0Great people only bank in town that actually helped us figure things out definitely recommend
Frequently Asked Questions About Webster First Federal Credit Union – Whitinsville MA
What is Webster First’s routing number?
Webster First’s routing number is 211386597
What is my member number? Is it different from my account number?
Your member number is the number all your related accounts are bundled under. Many Webster First members have a checking, savings, and investment account all associated with the same member number. Your member number is listed on the top of your printed statements or eStatements.
Under your member number, each individual account will have its own account or MICR number. In most cases, each account number contains your member number. Your account number can be obtained from your checks, online banking, or the mobile app.
To find an account number in online banking, click on the desired account, and then click “Account Details:”
To find an account number in our app, tap on the desired account, then tap “Details:”
How do I know if I am eligible for membership?
You are eligible to join Webster First if you live, work, worship, or attend school in Essex, Middlesex, Suffolk, or Worcester County of Massachusetts.
Businesses and other legal entities located in Worcester, Essex, Middlesex, or Suffolk Counties, Massachusetts are also eligible to join.
Additionally, you are eligible if you are a current Webster First employee, are a volunteer in the community, or are the spouse of someone who died while within the field of membership.
Members of the immediate family or household, and organizations of anyone meeting these qualifications are also eligible to join.
What is the difference between a bank and a credit union?
Banks are for-profit financial corporations that conduct business to maximize the price of their stock and profit for their stockholders. Credit unions are not-for-profit financial cooperatives that conduct business for the mutual benefit and general welfare of their member owners.
I need to update my street or email address, how can I do that?
If you use online banking or our app, you can simply update them there. You’ll need to update your address separately within Bill Pay as well. Not an online banking user? Call us at (800) 962-4452 or stop by your local branch.
Where can I learn more about career opportunities with Webster First?
Visit websterfirst.com/careers
How will I know if my local branch is closed due to inclement weather?
If branches are closed, a notice will be placed on websterfirst.com. We will also announce closings on our Facebook and Twitter pages.
I received a letter requesting a current copy of my insurance. Why did I receive this letter and what do I do next?
As part of your loan obligation, you are required to maintain physical damage insurance for the full term of your loan. Please visit MyInsuranceInfo.com to enter and verify your insurance information so that we may update your records.
What do I do if my ATM/Debit Card is lost or stolen?
If your ATM/Debit Card has been lost or stolen during business hours, please call us at (800) 962-4452 for immediate assistance. If your card has been lost or stolen after hours, please call (800) 528-2273 for assistance.
How do I re-order checks?
You can re-order checks at a branch, using the mail order form provided in your current box of checks, or online. When you are ready to re-order your checks online, please make sure to have your check re-order slip ready. To place an order, log in to Harland Clarke’s check reordering website. You may log in using your Order Identification Number and Check Number found on your check re-order form.
How can I place a stop payment on a check?
You can place a stop payment on a check by completing the form in online banking or our mobile app, contacting our call center, visiting a branch, or via telephone banking. Please note that there is a fee assessed for each stop payment order. Refer to our fee schedule for more information.
What documents do I need to bring in when applying for a loan?
When applying for a loan, you will need to provide proof of identity, such as a driver’s license. When finalizing your loan, your loan officer will provide you with a list of any other documents you may need to provide in order to have the loan disbursed.
Do I need to be a member to get a loan?
Yes, you do need to be a member in order to obtain a loan from Webster First, however, you don’t need to be a member in order to apply. We can sign you up for membership when you finalize your loan.
How old of a vehicle will you finance?
Whether or not we finance a vehicle depends upon the value of the vehicle. Since this will be different for each vehicle, we recommend you call us at (800) 962-4452 or visit a branch for a more personalized answer.
Do I need to pick out a car first before I can apply for a loan?
You do not need to have a particular vehicle picked out in order to apply for pre-approval.
Can I make loan payments online?
Yes
Are there penalties if I want to pay extra or pay off my loan early?
There are no pre-payment penalties for any Webster First consumer loans. You can pay extra or pay off your loan early with no penalties.
Can someone else come into a branch and make a payment for me?
Yes, someone else can make a payment on your behalf. They can pay with cash, a check, or as a transfer out of their Webster First account.
What are the regular hours of operation for Webster First Federal Credit Union in Whitinsville?
The credit union is open Monday to Friday from 8:30 AM to 4:00 PM, with extended hours until 6:00 PM on Thursday, and Saturday from 8:30 AM to 12:00 PM. It is closed on Sundays.
When are the drive-through hours at the Whitinsville location?
Drive-through services are available Monday to Friday from 8:00 AM to 4:00 PM, with extended hours until 6:00 PM on Thursday. On Wednesday and Saturday, the drive-through is open from 8:00 AM to 12:00 PM. It is closed on Sundays.
Is the Webster First Federal Credit Union in Whitinsville open on major holidays?
The branch is closed on Veterans Day (November 11, 2025), Christmas Day (December 25, 2025), and New Year's Day (January 1, 2026). On Thanksgiving Day (November 27, 2025), it is closed, but open with reduced hours on November 26, 2025, December 24, 2025, and December 31, 2025, from 8:30 AM to 1:00 PM.
Where is Webster First Federal Credit Union located in Whitinsville?
It is located at 1298 Providence Road, Whitinsville, MA 01588, United States.
Does the Whitinsville branch have wheelchair accessibility?
Yes, the branch has a wheelchair accessible entrance and wheelchair accessible parking.
What services does the Whitinsville Webster First Federal Credit Union offer?
Services include 24 hour drive-up ATM, drive-up teller, night depository, official bank checks, money orders, and foreign currency exchange for members only.
Can I update my address or email through online banking?
Yes, you can update your street or email address through online banking or the mobile app. Remember to update your address separately within Bill Pay. Alternatively, you can call or visit a branch.
What nearby amenities can I visit when banking at Webster First in Whitinsville?
Nearby places include Cooper Dental for dental needs, Hard Knocks Barbershop for grooming, and Whitinsville Wellness Center & Spa for relaxation. You can conveniently visit these spots before or after handling your banking.
Are there other banks near Webster First Federal Credit Union in Whitinsville?
Yes, nearby banking options include Milford Federal Savings and Loan Bank, Milford Federal Bank, and Santander Bank Branch and ATM, providing alternatives for your financial needs.
What dining options are close to Webster First Federal Credit Union in Whitinsville?
You can enjoy meals at nearby restaurants such as Jube's Family Restaurant, Jube's Family Restaurant Pizza, King Jade Chinese Restaurant, and Revival 122 bar and pub, ideal for a meal before or after your visit.