IC Credit Union - Westminster Branch

3.4
5 reviews

About

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Welcome to IC Credit Union, a full-service Credit Union federally insured by NCUA and an Equal Opportunity Lender. Through our work, we aim to improve the well-being of our Members by providing innovative digital banking solutions and financial products, including personal, vehicle, and home loans, insurance, investment, and retirement planning, savings and checking accounts, credit and debit cards, mortgages and business loans, while promoting Member education and community support. Become a member today by joining online or visit IC Credit Union in Westminster, MA to experience the perks of a lifetime partnership, empowering your adventure!

Details

  • Drive-throughAvailable
  • Wheelchair accessible entranceAvailable

Location

IC Credit Union - Westminster Branch
71 Main Street, Westminster, MA
01473, United States

Hours

Reviews

3.4
5 reviews
5 stars
3
4 stars
0
3 stars
0
2 stars
0
1 star
2
  • AS
    Angela Siciliano
    3 days ago
    1.0
    Let’s take a moment to appreciate the sheer incompetence of Matt Kilcoyne, the so-called “solutions manager” at this branch — a title that would be hilarious if the situation weren’t so infuriating. I’ve been banking with IC for years, long before I got married. When I finally decided to take my husband’s last name, every legitimate government agency on planet Earth had no issue updating my identity. The Social Security Administration? No problem. The Massachusetts RMV? Smooth as butter. The U.S. Department of State? Happily processing my passport. But this branch — and specifically this manager — decided that they know better than all federal and state authorities combined. According to Matt, my legally accepted marriage certificate isn’t good enough. Nope. In his world, I apparently need to drag myself to court and get a judge to sign off on a “legal name change,” as if marriage certificates don’t already serve that exact purpose. So there I sat, in his office, with my husband, my driver’s license bearing my updated legal name, and my marriage certificate — all valid, all accepted everywhere else — and Matt tells me I’m “out of luck.” His explanation? That the name on my driver’s license… isn’t actually my legal name. Imagine the level of confidence required to tell a customer that the government-issued ID in their hand is wrong, and he is right. It would be impressive if it weren’t so utterly ridiculous.
  • AD
    abby doughty
    Mar 20, 2021
    1.0
    Just go to leomimster branch it’s worth the drive! My job doesn’t allow direct deposit so when I went through the drive through weekly they gave me attitude and passive aggressively send me online banking set up info as if depositing my one check is such a hassle. Finally got my online banking, tried calling because I had troubles, I was treated poorly with attitude after being on hold for 15 minutes. No thanks.
  • EM
    Erika Mainville
    Mar 2, 2020
    5.0
    The customer service is wonderful, they are very healthy and the managers are very knowledgeable and will give good advice and those questions they can't, they send you to someone who can.

Frequently Asked Questions About IC Credit Union - Westminster Branch

What are the regular business hours for IC Credit Union - Westminster Branch?

The branch is open Monday 9am-5pm, Tuesday to Thursday 9am-4pm, Friday 9am-6pm, and Saturday 9am-12pm. It is closed on Sundays.

Is there a drive-up service available at the Westminster Branch?

Yes, there is a drive-up service open from 7am on Mondays.