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Welcome to IC Credit Union, a full-service Credit Union federally insured by NCUA and an Equal Opportunity Lender. Through our work, we aim to improve the well-being of our Members by providing innovative digital banking solutions and financial products, including personal, vehicle, and home loans, insurance, investment, and retirement planning, savings and checking accounts, credit and debit cards, mortgages and business loans, while promoting Member education and community support.
Become a member today by joining online or visit IC Credit Union in Westminster, MA to experience the perks of a lifetime partnership, empowering your adventure!
Let’s take a moment to appreciate the sheer incompetence of Matt Kilcoyne, the so-called “solutions manager” at this branch — a title that would be hilarious if the situation weren’t so infuriating.
I’ve been banking with IC for years, long before I got married. When I finally decided to take my husband’s last name, every legitimate government agency on planet Earth had no issue updating my identity. The Social Security Administration? No problem. The Massachusetts RMV? Smooth as butter. The U.S. Department of State? Happily processing my passport.
But this branch — and specifically this manager — decided that they know better than all federal and state authorities combined. According to Matt, my legally accepted marriage certificate isn’t good enough. Nope. In his world, I apparently need to drag myself to court and get a judge to sign off on a “legal name change,” as if marriage certificates don’t already serve that exact purpose.
So there I sat, in his office, with my husband, my driver’s license bearing my updated legal name, and my marriage certificate — all valid, all accepted everywhere else — and Matt tells me I’m “out of luck.” His explanation? That the name on my driver’s license… isn’t actually my legal name.
Imagine the level of confidence required to tell a customer that the government-issued ID in their hand is wrong, and he is right. It would be impressive if it weren’t so utterly ridiculous.
AD
abby doughty
Mar 20, 2021
1.0
Just go to leomimster branch it’s worth the drive! My job doesn’t allow direct deposit so when I went through the drive through weekly they gave me attitude and passive aggressively send me online banking set up info as if depositing my one check is such a hassle. Finally got my online banking, tried calling because I had troubles, I was treated poorly with attitude after being on hold for 15 minutes. No thanks.
EM
Erika Mainville
Mar 2, 2020
5.0
The customer service is wonderful, they are very healthy and the managers are very knowledgeable and will give good advice and those questions they can't, they send you to someone who can.
Frequently Asked Questions About IC Credit Union - Westminster Branch
What are the regular business hours for IC Credit Union - Westminster Branch?
The branch is open Monday 9am-5pm, Tuesday to Thursday 9am-4pm, Friday 9am-6pm, and Saturday 9am-12pm. It is closed on Sundays.
Is there a drive-up service available at the Westminster Branch?
Yes, there is a drive-up service open from 7am on Mondays.
What types of financial services does IC Credit Union offer?
They offer personal and business banking, personal loans, home and auto loans, investment and retirement planning, insurance, college savings, IRAs, and more.
How can I become a member of IC Credit Union?
You can join online or visit the Westminster Branch to start your membership and enjoy financial products and services.
Does IC Credit Union provide services for non-English speakers?
Yes, interpreting services are available in 23 languages.
Is the IC Credit Union Westminster Branch accessible for people with disabilities?
Yes, the branch has a wheelchair accessible entrance.
Where is IC Credit Union - Westminster Branch located?
It is located at 71 Main Street, Westminster, MA, 01473, USA.
Are there any nearby services where I can do laundry while visiting the IC Credit Union?
Yes, Eco Bubbles and The Laundry Room laundromats are nearby for your convenience.
What local dining options are available near IC Credit Union in Westminster?
Nearby you can find Town House of Pizza, Westminster VFW restaurant, Dunkin Donuts, Subway sandwich shop, and Westminster Cafe for coffee and meals.
If I'm visiting IC Credit Union, what nearby places can I visit for shopping and professional services?
You can visit Design You Marketing for marketing services, I Love You 3000 for fashion, and eXp Realty for real estate services close to the credit union.