Business Details
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Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.
Details
- Drive-throughAvailable
- Onsite servicesAvailable
Location
Hours
Reviews
3.8
19 reviews
5 stars
12
4 stars
1
3 stars
1
2 stars0
1 star
5
- CMC MOct 2, 20255.0Longest account i ever had in my life
- HMHotchick ManorJun 12, 20191.0Have you wondered why KEY BANK keeps closing branches? It could be the on line banning with the email support it's sub par at BEST. It could also be the management & unprofessional behavior of its staff. Not the tellers, but the management. The "WE'RE doing you a favor" attitude of the so called courteous RED KEY service. Be warned, key is not on your side.
- RRRenee Benns (RB23885)May 29, 20185.0I received great service! Greg went above and beyond in helping me with my banking needs!
Frequently Asked Questions About KeyBank
What are the regular business hours for KeyBank in West Springfield, MA?
KeyBank is open Monday to Wednesday from 9:00 AM to 4:00 PM, Thursday and Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
Does KeyBank offer drive-through banking services?
Yes, KeyBank in West Springfield offers drive-through banking hours that generally match its regular business hours, with slight extended hours on Thursday and Friday.
Is KeyBank open on public holidays?
KeyBank is closed on the following holidays: November 11, 2025; November 27, 2025; and December 25, 2025.
What products and services does KeyBank provide?
KeyBank offers checking and savings accounts, CDs, loans and lines of credit, credit cards, investments, ATMs, online/mobile banking, relationship rewards, safe deposit boxes, and investment services.
Where is KeyBank located in West Springfield?
KeyBank is located at 1063 Riverdale St, West Springfield, MA 01089, United States.
How can I schedule an appointment at KeyBank?
You can schedule an appointment online through KeyBank's reservation system at https://www.timetrade.com/app/keybank/workflows/keybank002/schedule/?locationId=KEYBRCH32900787&fs=1&appointmentTypeGroupId=banking&ch=yext.
Does KeyBank have any affiliations or memberships?
Yes, KeyBank is a Member FDIC and an Equal Housing Lender.
What nearby dining options are available around KeyBank?
Popeyes Louisiana Kitchen is a nearby restaurant where customers can grab a bite before or after visiting KeyBank.
Are there any nearby medical or dental services close to KeyBank?
Yes, nearby medical and dental services include Riverdale Dental, Treehouse Orthodontics, Baystate Medical Practices, and several individual doctors and specialists like Agape Allergy and Immunology Associates and Total Women's Health Care.
What shopping and service options are available near KeyBank?
Nearby shopping and service options include Riverdale Shopping Center, Michaels Stores, DICK'S Sporting Goods, UPS Access Point location for shipping, and Edible Arrangements for gifts and desserts.