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Webster First Federal Credit Union provides banking and lending services at our Webster, Massachusetts location, conveniently located at 41 East Main Street. Open a checking or savings account or apply for a loan today.
Details
- Requires appointmentNot available
- Drive-throughAvailable
- Wheelchair accessible entranceAvailable
Location
Webster First Federal Credit Union – Webster MA
41 East Main Street, Webster, MA
01570, United States
Hours
Reviews
4.5
47 reviews
5 stars
40
4 stars
1
3 stars0
2 stars0
1 star
6
- SSSteven ScarboroughNov 8, 20255.0I use the Webster Branch primarily. Really friendly people always willing to answer questions or provide help. I have used their call center support and they were very knowledgeable and helpful!
- ATAndrea ThorntonSep 11, 20255.0Webster Credit Union - Webster, MA has the best customer Service. Halina Jachimczyk is the absolute best and always goes above and beyond. I can't say enough good things about this wonderful lady. It has been a pleasure to work with her over the last 15 or so years. As AVP Branch Manager, she does an outstanding job and you are fortunate to have such a valuable employee. Andrea T.
- DDDavid DuggerAug 23, 20255.0Amazing experience as usual! Jennifer Labbe did a phenomenal job assisting me with a last-minute transaction and was very knowledgeable in the area! She made me feel extremely comfortable and assisted me with my needs in an exceptionally fast time frame. I couldn't have asked for better assistance!
- DNDeb NuroAug 18, 20255.0Went there over a month ago to open a business account and it was a pleasure working with Halina J. the branch manager. She was professional, personable and listened to what I needed. I also had called bank about a week later trying to open an online banking. I encountered some issues and I've forgotten who I spoke with, and he was also great.
Frequently Asked Questions About Webster First Federal Credit Union – Webster MA
What is Webster First’s routing number?
Webster First’s routing number is 211386597
What is my member number? Is it different from my account number?
Your member number is the number all your related accounts are bundled under. Many Webster First members have a checking, savings, and investment account all associated with the same member number. Your member number is listed on the top of your printed statements or eStatements.
Under your member number, each individual account will have its own account or MICR number. In most cases, each account number contains your member number. Your account number can be obtained from your checks, online banking, or the mobile app.
To find an account number in online banking, click on the desired account, and then click “Account Details:”
To find an account number in our app, tap on the desired account, then tap “Details:”
How do I know if I am eligible for membership?
You are eligible to join Webster First if you live, work, worship, or attend school in Essex, Middlesex, Suffolk, or Worcester County of Massachusetts.
Businesses and other legal entities located in Worcester, Essex, Middlesex, or Suffolk Counties, Massachusetts are also eligible to join.
Additionally, you are eligible if you are a current Webster First employee, are a volunteer in the community, or are the spouse of someone who died while within the field of membership.
Members of the immediate family or household, and organizations of anyone meeting these qualifications are also eligible to join.
What is the difference between a bank and a credit union?
Banks are for-profit financial corporations that conduct business to maximize the price of their stock and profit for their stockholders. Credit unions are not-for-profit financial cooperatives that conduct business for the mutual benefit and general welfare of their member owners.
I need to update my street or email address, how can I do that?
If you use online banking or our app, you can simply update them there. You’ll need to update your address separately within Bill Pay as well. Not an online banking user? Call us at (800) 962-4452 or stop by your local branch.
Where can I learn more about career opportunities with Webster First?
Visit websterfirst.com/careers
How will I know if my local branch is closed due to inclement weather?
If branches are closed, a notice will be placed on websterfirst.com. We will also announce closings on our Facebook and Twitter pages.
I received a letter requesting a current copy of my insurance. Why did I receive this letter and what do I do next?
As part of your loan obligation, you are required to maintain physical damage insurance for the full term of your loan. Please visit MyInsuranceInfo.com to enter and verify your insurance information so that we may update your records.
What do I do if my ATM/Debit Card is lost or stolen?
If your ATM/Debit Card has been lost or stolen during business hours, please call us at (800) 962-4452 for immediate assistance. If your card has been lost or stolen after hours, please call (800) 528-2273 for assistance.
How do I re-order checks?
You can re-order checks at a branch, using the mail order form provided in your current box of checks, or online. When you are ready to re-order your checks online, please make sure to have your check re-order slip ready. To place an order, log in to Harland Clarke’s check reordering website. You may log in using your Order Identification Number and Check Number found on your check re-order form.
How can I place a stop payment on a check?
You can place a stop payment on a check by completing the form in online banking or our mobile app, contacting our call center, visiting a branch, or via telephone banking. Please note that there is a fee assessed for each stop payment order. Refer to our fee schedule for more information.
What documents do I need to bring in when applying for a loan?
When applying for a loan, you will need to provide proof of identity, such as a driver’s license. When finalizing your loan, your loan officer will provide you with a list of any other documents you may need to provide in order to have the loan disbursed.
Do I need to be a member to get a loan?
Yes, you do need to be a member in order to obtain a loan from Webster First, however, you don’t need to be a member in order to apply. We can sign you up for membership when you finalize your loan.
How old of a vehicle will you finance?
Whether or not we finance a vehicle depends upon the value of the vehicle. Since this will be different for each vehicle, we recommend you call us at (800) 962-4452 or visit a branch for a more personalized answer.
Do I need to pick out a car first before I can apply for a loan?
You do not need to have a particular vehicle picked out in order to apply for pre-approval.
Can I make loan payments online?
Yes
Are there penalties if I want to pay extra or pay off my loan early?
There are no pre-payment penalties for any Webster First consumer loans. You can pay extra or pay off your loan early with no penalties.
Can someone else come into a branch and make a payment for me?
Yes, someone else can make a payment on your behalf. They can pay with cash, a check, or as a transfer out of their Webster First account.
What are the regular drive-through hours at Webster First Federal Credit Union in Webster, MA?
The drive-through is open Monday to Wednesday from 7:30 AM to 4:00 PM, Thursday and Friday until 6:00 PM, Saturday from 7:30 AM to 12:00 PM, and closed on Sundays.
When is the Webster First Federal Credit Union branch in Webster, MA open for in-person services?
The branch is open Monday to Tuesday from 8:30 AM to 4:00 PM, Wednesday until 12:00 PM, Thursday until 6:00 PM, Friday until 5:00 PM, Saturday until 12:00 PM, and closed on Sundays.
Is Webster First Federal Credit Union open on major holidays?
The Webster branch is closed on Veterans Day (Nov 11), Thanksgiving Day (Nov 27), Christmas Day (Dec 25), and New Year's Day (Jan 1). It has limited hours on Christmas Eve, New Year's Eve, and the day before Thanksgiving.
Does Webster First Federal Credit Union require proof of vaccination to enter?
No, proof of vaccination is not required to visit the Webster First Federal Credit Union.
What banking products and services does Webster First Federal Credit Union offer?
They offer savings and checking accounts, commercial banking, money markets, certificates, auto loans, personal loans, mortgages, and home equity loans and lines.
What special banking services are available at the Webster branch?
Services include a 24-hour drive-up ATM that accepts deposits, drive-up teller, night depository, coin counting machine, safety deposit boxes, official bank checks, money orders, foreign currency exchange for members, and on-site debit card printing and replacement.
Where is Webster First Federal Credit Union located?
It is located at 41 East Main Street, Webster, MA 01570, USA.
What are some nearby amenities or places of interest around Webster First Federal Credit Union?
Nearby places include McDonald's for quick meals, Hope Real Estate Group for property needs, First Baptist Church for religious services, and AutoZone for automotive parts and repair.
How can customers use nearby places like McDonald's or Hope Real Estate Group in conjunction with their visit to Webster First Federal Credit Union?
Customers can grab a meal at McDonald's before or after banking, or consult with Hope Real Estate Group nearby for property-related financial services, making their visit more efficient and convenient.
Is there convenient public transport or notable landmarks near Webster First Federal Credit Union to help customers find it?
While public transport details are not listed, the credit union is centrally located on East Main Street near landmarks such as First Baptist Church and popular spots like Booklovers' Gourmet, making it easy to locate for visitors.