Workers Credit Union

Reviews

• YY

  Yashisaur

  Aug 29, 2025
  1.0
  Worst bank ever.
• AA

  Adam

  Jul 18, 2025
  1.0
  Single-handedly THE worst bank I have ever had the displeasure of doing business with because it's in my town. Imagine filling out a paper just to withdraw cash because (thankfully) I'm not a member of your bank?? NEVER have I ever in my entire life had to do this to withdraw money. I simply walk in, tell them my info, and show them my ID. Unshockingly even the most simple things are complicated and require multiple steps at the lovely bank of Workers. NEVER create an account here. You'll have more success and less stress creating your own branch than you would walking in and doing quite literally anything.
• DP

  David Peloquin

  May 13, 2023
  1.0
  Like many others, I have been a customer with WCU for decades. In the past, I considered my customer experience very good. My expectations are fairly low, just want to be able to use the ATM or drive thru to either deposit or withdraw. Sometimes talk to someone inside the bank regarding a question or to set up/modify an account. With the changes over the past year, by WCU management to implement a fully automated business, they have broken these basic bank functions for the customer (ouch!). When customers can no longer access basic bank functions, its a fair assumption that the transition to an automated business model was very poorly planned and implemented. If WCU used a consultant firm to plan and run this, they should get their money back and sue for damages. The ATMs either don't work, or can only withdraw and not deposit. When I do withdraw, I can only get $50s. I never use $50s. I've wasted so many visits thinking, that WCU is working out the bugs and maybe now the ATM will work. Well, that strategy has gotten old. Probably time to find another credit union, that values human customers and human employees.
• JT

  Jeff Coté (The Occidental Taoist)

  Apr 18, 2023
  1.0
  I used to love this credit union, and have been a customer for decades. About a year ago they sent us all a letter saying how excited they were to change their orientation and follow different rules that would allow them to operate like a big bank, as though that was a good thing. Tone deaf to their customers they went through with it. Now the experience is terrible. What used to be a pleasant, relaxed experience that was efficient and personal is impersonal, inefficient, time consuming, and aggravating. Congratulations, you've accomplished what you set out to do; create a big bank experience. I'll be leaving once I find another smaller credit union that operates like a credit union should - for its members not its administrators.

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