Business Details
About
Bank
As the largest community bank in the market, we have a unique ability to help the communities we serve through volunteer efforts and millions of dollars in donations to charitable and civic causes. Our associates devote an average of 10,000 hours to volunteer work each year, and 74 of the bank’s associates have served on the boards of directors and committees of 54 nonprofit organizations in the area.
PeoplesBank is a mutual bank and therefore responsible to our depositors, employees, and the community. This organizational structure allows us to focus on the long-term viability of the bank and the best interests of our customers who are served through our convenient banking centers located in Massachusetts and Connecticut.
Details
- Drive-throughAvailable
- Wheelchair accessible entranceAvailable
Location
PeoplesBank Banking Center, VideoBankerITM & ATM
1900 Wilbraham Road, Springfield, MA
01129, United States
Hours
Reviews
4.0
29 reviews
5 stars
20
4 stars
2
3 stars0
2 stars0
1 star
7
- ASAbabacar SeckOct 23, 20231.0They will charge you $34 every time your account is overdrawn and still won’t pay the bill. They will take their money and still charge you an overdraft fee. You will not get the purchase paid and still owe the bank an extra $34 worst bank I have ever worked with. Do not recommend at all.
- CCCathyMay 9, 20215.0Staff always friendly and fast. Drive thru can be a little slow but to be expected. Sarah at the 16 Acres bank was awesome when she walked me thru getting my phone equity!! Plus they are a locally owned which makes it when better than the impersonal chains
- TLTeresa LibertiJan 29, 20215.0I recently moved out of state and being at another bank has really made me appreciate and miss PeoplesBank. I would frequent the Sixteen Acres Branch where everyone was always so friendly, attentive, professional and helpful. The branch was always clean and inviting. I would highly recommend them!
- MWMary WildesJun 29, 20205.0Very fast service and very helpful staff!!!
Frequently Asked Questions About PeoplesBank Banking Center, VideoBankerITM & ATM
How do I set up Direct Deposit?
To set-up a direct deposit from your employer, you will need the PeoplesBank routing number (211871772), your PeoplesBank account number, and our address: PeoplesBank, 330 Whitney Avenue, Holyoke, MA 01040.
What is the PeoplesBank Routing Number?
Routing #211871772
How do I report a lost or stolen Visa® Debit Card or ATM Card?
During banking hours, call our Customer Solutions Center at 413.538.9500 (outside of area call 877.888.1388).
Monday through Friday - 8:00 a.m. - 10:00 p.m. Saturday and Sunday - 10:00 a.m. - 2:00 p.m.
After banking business hours, call 833.451.6677.
How do I update address, phone number or email address?
Easily update your address, phone number or email address by logging into PeoplesOnline Banking and visiting the Service Center link at the top of the page.
During banking hours, call our Customer Solutions Center at 413.538.9500 (outside of area call 800.342.9100).
Monday through Friday - 8:00 a.m. - 7:00 p.m. Saturday - 8:00 a.m. - 2:00 p.m.
Or visit a PeoplesBank office near you.
What are the regular banking hours at PeoplesBank Banking Center in Springfield?
The banking center is open Monday through Friday from 8:30 AM to 4:00 PM and Saturday from 8:30 AM to 12:00 PM. It is closed on Sundays.
Does PeoplesBank Banking Center offer drive-through services and what are its hours?
Yes, the bank offers drive-through services Monday through Friday from 8:00 AM to 7:00 PM, Saturday from 8:00 AM to 2:00 PM, and Sunday from 10:00 AM to 2:00 PM.
How can I set up a direct deposit with PeoplesBank?
To set up direct deposit, provide your employer with the PeoplesBank routing number 211871772, your account number, and the bank's address at 1900 Wilbraham Road, Springfield, MA 01129.
What should I do if I lose my Visa® Debit or ATM card?
You can report a lost or stolen card by calling the Customer Solutions Center at 413.538.9500 during banking hours (Mon-Fri 8:00 AM - 10:00 PM; Sat-Sun 10:00 AM - 2:00 PM). After hours, call 833.451.6677.
How do I update my contact information with PeoplesBank?
You can update your address, phone number, or email by logging into PeoplesOnline Banking and visiting the Service Center, calling the Customer Solutions Center, or visiting a PeoplesBank office.
What types of banking products and services are offered at PeoplesBank Banking Center?
The bank offers checking, savings, online and mobile banking, business and commercial banking and lending, mortgages, home equity, consumer loans, private banking, and more.
Are there any fitness centers near PeoplesBank Banking Center where I can visit before or after banking?
Yes, nearby gyms include Velocity Boot Camp, Beyond Cycle and Fitness, and Curves, offering convenient options for fitness around your banking appointment.
What nearby dining options are available near PeoplesBank Banking Center?
Nearby dining options include Subway for sandwiches, Dunkin' for coffee and donuts, Wings Over Springfield for barbecue, and Chester's Chicken for quick meals.
Are there nearby ATMs or currency exchange services close to PeoplesBank Banking Center?
Yes, CoinMover Bitcoin ATM, LibertyX Bitcoin ATM, and Santander Bank ATM are nearby for convenient cash withdrawals and currency exchange.
Is the PeoplesBank Banking Center building wheelchair accessible?
Yes, the facility has a wheelchair accessible entrance to accommodate customers with mobility needs.