Business Details
About
BankMortgage ConsultantsEquity LoansBusiness Banking Service
Webster First Federal Credit Union provides banking and lending services at our Saugus, Massachusetts location, conveniently located at 509 Main Street. Open a checking or savings account or apply for a loan today.
Details
- Requires appointmentNot available
- Drive-throughAvailable
- Wheelchair accessible entranceAvailable
Location
Webster First Federal Credit Union – Saugus MA
509 Main Street, Saugus, MA
01906, United States
Hours
Reviews
3.9
34 reviews
5 stars
20
4 stars
5
3 stars
1
2 stars0
1 star
8
- SSSandroOct 28, 20255.0Best bank in the whole wide World...
- GWGraydon WheelerJun 25, 20251.0If you share a joint account with someone, their policy allows the other person to close and empty the account without your knowledge or consent. I have only recently learned this when I was unable to view the account online.
- RLRonnie LussoOct 12, 20225.0My family and I truly appreciate Webster First, we've had nothing but great experiences with the tellers. They always greet you with such friendly faces and great service. One in particular always goes above and beyond when assisting us. I believe her name is Bahia. She is always so patient and kind with us and shows us nothing but respect whenever we go. We truly appreciate how much time and effort she puts into making sure our banking experience is nothing but a smooth and quick trip and she always does it with the utmost professionalism.
- CFCarroll FamilyOct 8, 20225.0Very helpful and accommodating.
Frequently Asked Questions About Webster First Federal Credit Union – Saugus MA
What is Webster First’s routing number?
Webster First’s routing number is 211386597
What is my member number? Is it different from my account number?
Your member number is the number all your related accounts are bundled under. Many Webster First members have a checking, savings, and investment account all associated with the same member number. Your member number is listed on the top of your printed statements or eStatements.
Under your member number, each individual account will have its own account or MICR number. In most cases, each account number contains your member number. Your account number can be obtained from your checks, online banking, or the mobile app.
To find an account number in online banking, click on the desired account, and then click “Account Details:”
To find an account number in our app, tap on the desired account, then tap “Details:”
How do I know if I am eligible for membership?
You are eligible to join Webster First if you live, work, worship, or attend school in Essex, Middlesex, Suffolk, or Worcester County of Massachusetts.
Businesses and other legal entities located in Worcester, Essex, Middlesex, or Suffolk Counties, Massachusetts are also eligible to join.
Additionally, you are eligible if you are a current Webster First employee, are a volunteer in the community, or are the spouse of someone who died while within the field of membership.
Members of the immediate family or household, and organizations of anyone meeting these qualifications are also eligible to join.
What is the difference between a bank and a credit union?
Banks are for-profit financial corporations that conduct business to maximize the price of their stock and profit for their stockholders. Credit unions are not-for-profit financial cooperatives that conduct business for the mutual benefit and general welfare of their member owners.
I need to update my street or email address, how can I do that?
If you use online banking or our app, you can simply update them there. You’ll need to update your address separately within Bill Pay as well. Not an online banking user? Call us at (800) 962-4452 or stop by your local branch.
Where can I learn more about career opportunities with Webster First?
Visit websterfirst.com/careers
How will I know if my local branch is closed due to inclement weather?
If branches are closed, a notice will be placed on websterfirst.com. We will also announce closings on our Facebook and Twitter pages.
I received a letter requesting a current copy of my insurance. Why did I receive this letter and what do I do next?
As part of your loan obligation, you are required to maintain physical damage insurance for the full term of your loan. Please visit MyInsuranceInfo.com to enter and verify your insurance information so that we may update your records.
What do I do if my ATM/Debit Card is lost or stolen?
If your ATM/Debit Card has been lost or stolen during business hours, please call us at (800) 962-4452 for immediate assistance. If your card has been lost or stolen after hours, please call (800) 528-2273 for assistance.
How do I re-order checks?
You can re-order checks at a branch, using the mail order form provided in your current box of checks, or online. When you are ready to re-order your checks online, please make sure to have your check re-order slip ready. To place an order, log in to Harland Clarke’s check reordering website. You may log in using your Order Identification Number and Check Number found on your check re-order form.
How can I place a stop payment on a check?
You can place a stop payment on a check by completing the form in online banking or our mobile app, contacting our call center, visiting a branch, or via telephone banking. Please note that there is a fee assessed for each stop payment order. Refer to our fee schedule for more information.
What documents do I need to bring in when applying for a loan?
When applying for a loan, you will need to provide proof of identity, such as a driver’s license. When finalizing your loan, your loan officer will provide you with a list of any other documents you may need to provide in order to have the loan disbursed.
Do I need to be a member to get a loan?
Yes, you do need to be a member in order to obtain a loan from Webster First, however, you don’t need to be a member in order to apply. We can sign you up for membership when you finalize your loan.
How old of a vehicle will you finance?
Whether or not we finance a vehicle depends upon the value of the vehicle. Since this will be different for each vehicle, we recommend you call us at (800) 962-4452 or visit a branch for a more personalized answer.
Do I need to pick out a car first before I can apply for a loan?
You do not need to have a particular vehicle picked out in order to apply for pre-approval.
Can I make loan payments online?
Yes
Are there penalties if I want to pay extra or pay off my loan early?
There are no pre-payment penalties for any Webster First consumer loans. You can pay extra or pay off your loan early with no penalties.
Can someone else come into a branch and make a payment for me?
Yes, someone else can make a payment on your behalf. They can pay with cash, a check, or as a transfer out of their Webster First account.
What are the regular drive-through hours at Webster First Federal Credit Union in Saugus MA?
The drive-through is open Monday to Wednesday from 8:00 AM to 4:00 PM, Thursday from 8:00 AM to 6:00 PM, Friday from 8:00 AM to 5:00 PM, Saturday from 8:00 AM to 12:00 PM, and closed on Sunday.
When is the Webster First Federal Credit Union branch in Saugus open for regular banking hours?
The branch is open Monday to Wednesday from 8:30 AM to 4:00 PM, Thursday from 8:30 AM to 6:00 PM, Friday from 8:30 AM to 5:00 PM, Saturday from 8:00 AM to 12:00 PM, and closed on Sundays.
Is Webster First Federal Credit Union – Saugus MA open on holidays?
The branch is closed on Veterans Day (Nov 11, 2025), Thanksgiving Day (Nov 27, 2025), Christmas Day (Dec 25, 2025), and New Year's Day (Jan 1, 2026). It has reduced hours on Nov 26, Dec 24, and Dec 31, 2025.
What financial products does Webster First Federal Credit Union in Saugus offer?
They offer savings and checking accounts, commercial banking, money markets, certificates, auto loans, personal loans, mortgages, and home equity loans and lines.
What services can I find at the Webster First Federal Credit Union drive-thru in Saugus?
Services include a 24-hour drive-up ATM with deposit acceptance, drive-up teller, night depository, on-site debit card printing and replacement, official bank checks, money orders, and foreign currency exchange for members.
How can I find out if the Saugus branch is closed due to bad weather?
Branch closings are posted on websterfirst.com and announced on their Facebook and Twitter pages.
Is the Webster First Federal Credit Union branch in Saugus wheelchair accessible?
Yes, it has wheelchair-accessible entrances and parking available.
Are there any nearby places of interest where I can visit before or after banking at Webster First in Saugus?
Yes, nearby you can visit Breakheart Reservation, a park known for its scenic trails and skate park, or Elks Field, a local park and stadium arena for recreational activities.
If I want a coffee or a snack after visiting Webster First in Saugus, where can I go nearby?
You can stop by Dunkin' for coffee and donuts or Carmaleno's Pushcart Kitchen Express for a quick burger nearby.
Is there a convenient ATM option near Webster First Saugus for Bitcoin or currency exchange?
Yes, the CoinMover Bitcoin ATM nearby offers both ATM and currency exchange services for financial convenience.