At Citizens, we are here to help you bank better. So, if you have a question about buying a house, paying for college, saving for retirement, taking on debt in a smart way or any other query about money, don’t keep it to yourself. We have approximately 1,100 Citizens branches in 15 states and around 3,100 ATMs. In addition, our customers stay connected with us online, through our award-winning mobile app and via our customer contact center. Member FDIC. Equal Housing Lender.
Citizens ATMs offer languages: English, Spanish, French, Chinese(Mandarin), Russian, Portuguese and Korean. (Languages vary depending on location. See specific site for details)
Do Citizens ATMs offer Multiple Denominations?
Citizens offers bills: 5’s, 10’s, 20’s, and 100’s. (Offerings vary by location. See specific site for details)
Do Citizens ATMs allow for card and phone tap transactions?
Yes! Card tap is available at most Branch and Citizens Owned ATMs. Phone tap is also available at most Branch and Citizens Owned ATMs using a Citizens debit card loaded to your mobile wallet.
How can I personalize my ATM experience?
Citizens customers can set Preferences for language, receipt options including e-Receipts and Fast Cash to make transaction processing easier. Preferences available at most Branch and Citizens Owned ATMs
Am I able to deposit cash and checks at Citizens ATMs?
Citizens customers can make cash and check deposits at Full Service ATMs. (See specific site for ATM details)
Are Citizens ATMs available 24/7?
Most Citizens ATMs are available 24/7. ATMs located in stores, venues etc. are available during location hours of operation. (See specific site for details)
Does Citizens have Video Tellers?
Yes! You can connect with a live teller whenever help is needed. Virtual Assistants can provide additional services at select locations. (See specific site for details)
What languages are available at Citizens ATMs?
Citizens ATMs offer multiple languages including English, Spanish, French, Chinese (Mandarin), Russian, Portuguese, and Korean, though availability varies by location.
Can I withdraw multiple denominations at Citizens ATMs?
Yes, Citizens ATMs dispense bills in $5, $10, $20, and $100 denominations, depending on the ATM location.
Do Citizens ATMs support card and phone tap transactions?
Most Citizens Branch and Citizens Owned ATMs support card tap and phone tap transactions for payments using a Citizens debit card loaded to your mobile wallet.
How can I personalize my experience at a Citizens ATM?
You can set preferences for language, receipt options including e-Receipts, and Fast Cash at most Branch and Citizens Owned ATMs to streamline your transactions.
Are cash and check deposits accepted at Citizens ATMs?
Yes, cash and check deposits can be made at Full Service Citizens ATMs. Check specific ATM sites for availability.
Are Citizens ATMs accessible 24/7?
Most Citizens ATMs are available 24/7, but those located within stores or venues follow the hours of those locations.
Can I connect with a live teller at Citizens ATMs?
Yes, Citizens offers Video Tellers at select locations allowing you to connect with a live teller and Virtual Assistants for additional services.
What points of interest are near the Citizens ATM at 16 Westfield Road, Russell, MA?
Nearby are convenience stores and gas stations like Cumberland Farms and Loaf N Jug, as well as historical sites such as Russell Center Historic District—great for grabbing a coffee or exploring before banking.
How can I use nearby public services when visiting the Citizens ATM in Russell?
Close to the ATM are the United States Postal Service and Russell Public Library, which you could visit for mail services or research before or after your banking needs.
Are there dining options near the Citizens ATM if I want to grab a meal nearby?
Yes, you can visit Russell Inn, an American and Italian restaurant located near the ATM, offering a convenient spot for dining around your bank visit.