TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at more than 1,200 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth®, and vehicle financing and dealer commercial services through TD Auto Finance. TD Bank is headquartered in Cherry Hill, N.J.
The customer service at this branch is not good at all! I brought my bed bound parent to finally open an account , we arrived more than an hour to their closing but they wouldn’t even care to help him open an account, all the assistant manager kept ranting about is that they are short staffed! The bank was empty, literally no customers, and there was another it does not take long to just go above and beyond to help someone that is bringing you business..I will be taking my business elsewhere! I will be closing my account here.
KR
Katie Rose
Jun 23, 2022
2.0
Very Poor customer service treated me like I was dumb
BC
Bruce Chipman
May 11, 2022
1.0
This is the worst Branch I have ever dealt with my father-in-law has been doing business with this bank for 30 years he sends since moved come in to change the address with him they said you're all set the address change never went through we would have checked from them till over a month to get them with five phone calls have not received a monthly statement and over 6 months and they say he has to come in to change the address which is what we did on March 19th this bank is totally inadequate I also think the one-star rating I gave them was too high but you had to give him something so you can post a review beware of this branch
GL
Giovania Lima
Aug 2, 2021
1.0
I’m still inside TD bank while writing this review.
I have a business account here, i needed to pay the rent for my business. I walked in and the line was huge. I spotted this guy (I’m not sure but I guess he is the manager his name is Steve) sitting on his office on the right hand side and asked for his help ( He was was not busy, just using his phone) . He told me I had to wait in line. So I did. He could’ve helped me but just didn’t wanted to. Maybe because I have an accent and had work clothes on? That’s the impression I had. I’m not coming back to this location on Lowell Street anymore. The woman who helped me also treated me with an attitude. What’s wrong with this people? They treat you like you’re not welcome here! I never had a problem on other locations before, I usually go to TD in South Peabody or the one on Cross street and never was treated like this.
Very poor costumer service at this location.
JB
John Broderick
Aug 2, 2017
5.0
Been using this branch since before they were TD Bank. Staff is very friendly and helpful!
What are the regular business hours of TD Bank in Peabody, MA?
TD Bank in Peabody, MA is open Monday to Wednesday from 9 AM to 5 PM, Thursday and Friday from 9 AM to 6 PM, and Saturday from 9 AM to 1 PM. It is closed on Sundays.
Does TD Bank offer drive-through service at this location?
Yes, TD Bank in Peabody offers drive-through service Monday through Wednesday from 9 AM to 5 PM, Thursday and Friday from 9 AM to 6 PM, and Saturday from 9 AM to 1 PM. It is closed on Sundays.
Is the TD Bank branch in Peabody open on public holidays?
TD Bank in Peabody is closed on public holidays including November 11, November 27, and December 25, 2025.
Where is TD Bank located in Peabody, MA?
TD Bank is located at 635 Lowell Street, Russell Plaza, Peabody, MA 01960, USA.
How can I schedule an appointment with TD Bank in Peabody?
You can schedule an appointment by visiting the online booking page via https://www.td.com/us/en/personal-banking/book-appointment#/appointment-type.
What banking services does TD Bank in Peabody offer?
TD Bank provides retail, small business, and commercial banking products and services. It also offers private banking, wealth management via TD Wealth®, and vehicle financing through TD Auto Finance.
Is the TD Bank branch in Peabody welcoming to the LGBTQ community?
Yes, TD Bank Peabody welcomes LGBTQ customers and is committed to inclusivity.
Can customers visit the UPS Access Point location near TD Bank for shipping services?
Yes, customers can visit the nearby UPS Access Point location for courier, shipping, and post office services, which is convenient for handling packages before or after banking visits.
Are there dining options near TD Bank in Peabody?
Yes, nearby dining options include Asia Taste Cafe & Grille, an Asian restaurant and cafe, and Lupo's, an Italian restaurant, suitable for meals before or after your banking visit.
Where can I find other financial services close to TD Bank in Peabody?
Other financial services nearby include Western Union for money transfers, Santander Bank ATM for banking access, and North Shore Bank providing business banking services.