TD Bank

3.0
37 reviews

About

BankATMBusiness Banking Service
TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at more than 1,200 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth®, and vehicle financing and dealer commercial services through TD Auto Finance. TD Bank is headquartered in Cherry Hill, N.J.

Details

  • Drive-throughAvailable

Location

TD Bank
31 Cross Street, Peabody, MA
01960, United States

Hours

Reviews

3.0
37 reviews
5 stars
17
4 stars
1
3 stars
2
2 stars
0
1 star
17
  • RJ
    Roberto Nieves De jesus
    Nov 15, 2025
    1.0
    Completely Messed up on my check, i asked to cash it and and to put a certain ammount in my account (mind you it was a TD bank check), I walked out of there with an ammount of -$356.81 charge on my account plus funds not being available till tuesday. went back to see what happened and the manager credits me $500 so i can have availability to some of my funds. i’m being more than patient at this point, when i go to pay my phone bill… you guessed it! the card declines! i check my online banking and i have zero access to any of the credit they put on their becuase it was marked “pending” so i go to the bank one more time and i get told by the manager “looks like your card was blocked for insufficient funds, they’ll take care of it when they get to it” but only allowed me to withdraw $200 out of my account, In my opinion from the experience i had, you’re Better off just cashing your check at the local liquor store before opening an account here just to avoid a fee, You’ll have access to your money right away without any surprises.
  • PM
    Paige MH
    Oct 3, 2025
    3.0
    They need more staff, and the staff working the main desk need more training on how to keep things moving. It’s a decently busy location. Every time I go in, there’s a long line.
  • PC
    Pamela Cella
    Sep 27, 2025
    1.0
    I have been a customer for well over 20 years. Over the years the time I have to wait in line gets longer and longer. I am dictating this review and I already have been in the drive-through for five minutes with no one coming to the window. I do not know why they don’t have a set up at the window and someone seated there at all times. It would make for a much more Efficiently run bank for the workers and the customers. Having said all that the staff is always very nice. Somehow they need to get the higher-ups involved to make this run more efficiently.
  • JG
    James Geddes
    Sep 22, 2025
    1.0
    Another day of hitting the drive-through (31 Cross St. Peabody) to make a deposit for my work, and another day of sitting there for 20 minutes, seeing a line inside, seeing 1 person at the counter, being ignored at the drive through, and then seeing a man in a suit walk by his waiting customers on 2 occasions. 2 Customers waiting behind me drove away. This is the poorest location of one of the poorest banks I have ever had the mis-fortune of visiting. This is a common occurrence at this branch of TD bank. They do not have enough help and treat the customers very poorly. Choose a different branch if you must go to TD Bank. Choose another bank if you are able.
  • SP
    Sean Powers
    Aug 9, 2025
    5.0
    I went into this branch on a Saturday with a whole laundry list of things I needed to square away for my Dads Estate. Aamir could not have been more patient and understanding of the situation. He spent over a hour helping me get things in order. I can't say enough good things about this man and how he not only helped me but treated me with compassion and empathy. When I left I felt lucky that Aamir was the one who helped me.

Frequently Asked Questions About TD Bank

What are the regular operating hours of the TD Bank branch at 31 Cross Street, Peabody, MA?

The TD Bank branch is open Monday through Wednesday from 9:00 AM to 5:00 PM, Thursday and Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.

Does this TD Bank location have a drive-through service?

Yes, the TD Bank at 31 Cross Street offers drive-through services during its regular hours, Monday through Wednesday from 9:00 AM to 5:00 PM, Thursday and Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 1:00 PM.