TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at more than 1,200 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth®, and vehicle financing and dealer commercial services through TD Auto Finance. TD Bank is headquartered in Cherry Hill, N.J.
Completely Messed up on my check, i asked to cash it and and to put a certain ammount in my account (mind you it was a TD bank check), I walked out of there with an ammount of -$356.81 charge on my account plus funds not being available till tuesday. went back to see what happened and the manager credits me $500 so i can have availability to some of my funds. i’m being more than patient at this point, when i go to pay my phone bill… you guessed it! the card declines! i check my online banking and i have zero access to any of the credit they put on their becuase it was marked “pending” so i go to the bank one more time and i get told by the manager “looks like your card was blocked for insufficient funds, they’ll take care of it when they get to it” but only allowed me to withdraw $200 out of my account,
In my opinion from the experience i had, you’re Better off just cashing your check at the local liquor store before opening an account here just to avoid a fee, You’ll have access to your money right away without any surprises.
PM
Paige MH
Oct 3, 2025
3.0
They need more staff, and the staff working the main desk need more training on how to keep things moving. It’s a decently busy location. Every time I go in, there’s a long line.
PC
Pamela Cella
Sep 27, 2025
1.0
I have been a customer for well over 20 years. Over the years the time I have to wait in line gets longer and longer. I am dictating this review and I already have been in the drive-through for five minutes with no one coming to the window. I do not know why they don’t have a set up at the window and someone seated there at all times. It would make for a much more Efficiently run bank for the workers and the customers. Having said all that the staff is always very nice. Somehow they need to get the higher-ups involved to make this run more efficiently.
JG
James Geddes
Sep 22, 2025
1.0
Another day of hitting the drive-through (31 Cross St. Peabody) to make a deposit for my work, and another day of sitting there for 20 minutes, seeing a line inside, seeing 1 person at the counter, being ignored at the drive through, and then seeing a man in a suit walk by his waiting customers on 2 occasions. 2 Customers waiting behind me drove away. This is the poorest location of one of the poorest banks I have ever had the mis-fortune of visiting. This is a common occurrence at this branch of TD bank. They do not have enough help and treat the customers very poorly. Choose a different branch if you must go to TD Bank. Choose another bank if you are able.
SP
Sean Powers
Aug 9, 2025
5.0
I went into this branch on a Saturday with a whole laundry list of things I needed to square away for my Dads Estate. Aamir could not have been more patient and understanding of the situation. He spent over a hour helping me get things in order. I can't say enough good things about this man and how he not only helped me but treated me with compassion and empathy. When I left I felt lucky that Aamir was the one who helped me.
What are the regular operating hours of the TD Bank branch at 31 Cross Street, Peabody, MA?
The TD Bank branch is open Monday through Wednesday from 9:00 AM to 5:00 PM, Thursday and Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
Does this TD Bank location have a drive-through service?
Yes, the TD Bank at 31 Cross Street offers drive-through services during its regular hours, Monday through Wednesday from 9:00 AM to 5:00 PM, Thursday and Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 1:00 PM.
Is the TD Bank branch at 31 Cross Street open on public holidays?
This branch is closed on major holidays including November 11, November 27, and December 25, 2025.
How can I book an appointment at the TD Bank Peabody branch?
You can schedule an appointment online via TD Bank's booking page at https://www.td.com/us/en/personal-banking/book-appointment#/appointment-type?utm_source=google-maps&utm_medium=yext&utm_campaign=always_on&utm_content=tdct_appointment or use the TD Bank (US) app available on the Apple App Store.
What banking services does TD Bank offer at this location?
TD Bank provides a full range of retail, small business and commercial banking products and services. They also offer customized private banking, wealth management through TD Wealth®, and vehicle financing via TD Auto Finance.
Where is the TD Bank branch located?
The branch is located at 31 Cross Street, Peabody, MA 01960, USA, known as Peabody - Cross Street.
Are there any pharmacies or dentists near the TD Bank branch?
Yes, there are several dentists nearby including PREMIER FAMILY DENTISTRY, LLC, Great Hill Dental, Advanced Endodontic Associates, and Cross Street Family Dentistry. Customers can visit these after their banking needs.
What dining options are available near TD Bank at 31 Cross Street?
Daniella's Ristorante, an Italian restaurant and cocktail bar, is near the bank and offers a great spot for a meal before or after your visit.
Are there automotive services near TD Bank in Peabody?
Yes, several automotive-related services are nearby, including Auto Mall Collection (car dealer), BMW of Peabody (used car dealer), Valvoline Instant Oil Change, and Jiffy Lube for vehicle maintenance and repairs.
Is this TD Bank branch welcoming to LGBTQ customers?
Yes, TD Bank at 31 Cross Street in Peabody is an inclusive bank that welcomes LGBTQ customers.