Main Street Bank

4.6
48 reviews

About

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Main Street Bank is a locally run, independent mutual savings institution serving the MetroWest and northern Middlesex communities of Massachusetts. They are united under a culture that strives every day to contribute to our communities by providing customer-focused, innovative products and services for individuals, families, local businesses, and community organizations since 1860, with particular attention to education and financial wellbeing. With branch offices in the MetroWest and North Middlesex region, Main Street Bank provides an extensive array of financial services and products for all personal and business life stages, including checking accounts, savings accounts, mortgage, home equity loans, home equity lines of credit, personal loans, car loans, business loans, cash management services, mobile banking, and video banking. To learn more, visit BankMainStreet.com. Equal Housing Lender | Member FDIC | Member DIF

Details

  • Requires appointmentNot available
  • Drive-throughAvailable
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomAvailable

Location

Main Street Bank
101 West Main Street, Northborough, MA
01532, United States

Hours

Reviews

4.6
48 reviews
5 stars
43
4 stars
0
3 stars
0
2 stars
1
1 star
4
  • JB
    Judi B
    3 days ago
    5.0
    i love my bank feels like family Rebecca and Sue are kind, caring and always very happy to assist me in any way.
  • DM
    David Morinson
    Nov 1, 2025
    1.0
    Arden was very rude to me. I went with my mom, who has an account there. My mom asked her to give her large bills, and she was too lazy to call someone to access the vault, so she told us to go to another branch. She is so lazy!!!
  • BT
    Ben Tomson
    Nov 1, 2025
    1.0
    Sue, the manager, has a very thick accent. I didn’t understand any of her words, so I asked to meet with a English speaker at the branch. She then told me to leave the branch. Who does she think she is, the owner of the bank?
  • KR
    Kayla Rodriguez
    Oct 28, 2025
    1.0
    Terrible service! Arden, one of the tellers, was on her cellphone instead of helping customers. The line got too long, and when I complained, she said that if I didn’t want to wait, I could just close my accounts. She should be fired!
  • DV
    dawn vayo
    Dec 3, 2020
    5.0
    All the tellers at Main Street Bank are friendly and willing to help with anything you need! Great place to do business with.

Frequently Asked Questions About Main Street Bank

What are the main financial products offered by Main Street Bank?

Main Street Bank offers checking and savings accounts, mortgages, home equity loans, home equity lines of credit, personal and auto loans, business loans, and cash management services.

What are the regular business hours for Main Street Bank?

Main Street Bank is open Monday to Thursday from 8:00 AM to 4:00 PM, Friday from 8:00 AM to 6:00 PM, and Saturday from 8:00 AM to 12:00 PM. The bank is closed on Sundays.