Webster Bank

3.7
20 reviews

About

BankWebster Bank
Since our beginning in 1935, Webster Bank, a community-minded and values-guided bank, has maintained a commitment to starting every relationship by listening to what matters most to our customers and personalizing solutions that are responsive and tailored to their needs.

Location

Webster Bank
975 Ashley Boulevard, New Bedford, MA
02745, United States

Hours

Reviews

3.6
20 reviews
5 stars
11
4 stars
1
3 stars
3
2 stars
0
1 star
5
  • JD
    Jandira Depina
    Nov 19, 2024
    1.0
    You can tell their personal lives are more important than their job. Terrible customer service. They look forward to just sitting pretty behind a desk and discussing personal lives using foul language in front of customers which is the least of their problem. But when you make it seem like a customer walking in with questions and concerns is a burden when your job is to handle just that is honestly beyond me. The whole company needs a re-evaluation. I’d recommend bank five any day for their exceptional effort to serve their customers.
  • AA
    Arianna
    Apr 18, 2023
    5.0
    This bank is really great . A couple times I’ve ordered things from different country’s or when I go somewhere and but something in a place the bank isn’t familiar with me going to ,the fraud department calls right away to make sure it’s me which is really nice as I’ve never had a bank do that . Also one time when putting $100 in the Atm to deposit money after bank hours , the Atm ate my money , luckily I had other money but still loosing the $100 was annoying ,so I filled out an incident report the day after and they said it could take 5-10 business days but they got it resolved within 2 days .everyone that I’ve come in contact with has been very nice and helpful . So glad to bank with Webster !
  • DC
    Douglas Cornejo (Space Cadet)
    Jan 31, 2023
    5.0
    I like this place always been a good bank
  • KS
    Kevin S
    Nov 10, 2022
    5.0
    I have been a customer for about 20 years and love this bank. Excellent customer service for business and personal. Funny that the people that give them one star reviews are blaming the bank for spending money without having any in the account and then crying about an overdraft fee.
  • KR
    kevin rodrigues
    Jul 5, 2022
    1.0
    This bank has been nothing but an inconvenience. Every month I have to spend 20 minutes on hold to reset a password that no longer works, they closed a credit card without any prior notice, and also a savings account!!!! Highly recommend an alternative bank

Frequently Asked Questions About Webster Bank

What are the general business hours of Webster Bank on weekdays?

Webster Bank is open Monday through Wednesday from 9:00 AM to 5:00 PM, and on Thursday and Friday from 9:00 AM to 6:00 PM.

Does Webster Bank offer drive-through services and what are the hours?

Yes, Webster Bank offers drive-through services Monday through Wednesday from 8:30 AM to 5:00 PM, Thursday and Friday from 8:30 AM to 6:00 PM, and Saturday from 8:30 AM to 2:00 PM.