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Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.
I don't understand why this place has such bad reviews they've always been nice to me. The elderly woman teller I don't remember her name and Jim have always been nothing but pleasant and helpful
JM
Jackie Maloney
May 15, 2025
5.0
I worked with Jim on an RV loan and he was nothing but patient and helpful with me to get this loan completed. Thanks Jim!
RL
Rosa Leroux
Dec 19, 2020
1.0
Applied for a car loan, took a week to finalize to find out at closing they will not give me the check for the dealer it has to be mailed, thought it was going to the dealer to find out they are mailing it to me. WHY! Check is payable to the dealer ! Fed Ex three days later I am still waiting to get this check, can't pick up my truck and not able to pick up my FedEx package where it is held ,do you Key bank making restrictions on package. Never have I ever experienced such poor customer service from a bank. They are not about customer service and hide things from you.
Ludlow key bank is the worse ! DO NOT APPLY FOR ANY LOAN , you will regret it!
CF
Chad Farnham
Feb 27, 2020
5.0
Excellent experience with branch manager, Carla Banas. While I was there, I noticed a local “business of the month” table, for Wilbraham Flowers , very nice feature to support local businesses.
What are the regular operating hours of KeyBank in Ludlow, MA?
KeyBank in Ludlow operates Monday through Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Does the Ludlow KeyBank branch have a drive-through service?
Yes, the KeyBank branch in Ludlow offers drive-through service from 9:00 AM to 5:00 PM on weekdays.
Is KeyBank in Ludlow open on public holidays?
No, KeyBank Ludlow is closed on holidays including November 11, November 27, and December 25.
What products and services are available at KeyBank Ludlow?
KeyBank offers checking accounts, savings accounts, CDs, loans and lines of credit, credit cards, and investment services at the Ludlow branch.
How can I schedule an appointment at KeyBank Ludlow?
You can schedule an appointment online via their reservation URL at https://www.timetrade.com/app/keybank/workflows/keybank002/schedule/?locationId=KEYBRCH32900795&fs=1&appointmentTypeGroupId=banking&ch=yext.
What is the main contact phone number for KeyBank Ludlow?
The main phone number for KeyBank Ludlow is +1 413-747-1326.
Where is KeyBank Ludlow located?
KeyBank Ludlow is located at 314 Center St, Ludlow, MA 01056, USA.
Are there dining options near KeyBank Ludlow?
Yes, nearby dining options include Gung Ho (Chinese and Pan Asian cuisine), Domino's Pizza, Taco Bell, Wendy's, and Burger King, offering a variety of choices for customers before or after their banking visit.
Can I find accommodations close to KeyBank Ludlow?
Yes, the Holiday Inn Express Ludlow - Chicopee Area and Comfort Inn & Suites are conveniently located nearby for visitors needing accommodations.
What other professional services can I find near KeyBank Ludlow?
Nearby professional services include New Life Chiropractic (healthcare), Gove Law Office (legal services), and One On One Inc (counseling and life coaching), which customers might find useful around their banking trip.