KeyBank

3.0
18 reviews

About

BankSavings and Loan AssociationFinancial PlanningATMOnline BankingBusiness Banking Service
Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.

Details

  • Drive-throughAvailable

Location

KeyBank
314 Center St, Ludlow, MA
01056, United States

Hours

Reviews

3.0
18 reviews
5 stars
9
4 stars
0
3 stars
0
2 stars
0
1 star
9
  • AL
    Adam L
    Jul 2, 2025
    5.0
    I don't understand why this place has such bad reviews they've always been nice to me. The elderly woman teller I don't remember her name and Jim have always been nothing but pleasant and helpful
  • JM
    Jackie Maloney
    May 15, 2025
    5.0
    I worked with Jim on an RV loan and he was nothing but patient and helpful with me to get this loan completed. Thanks Jim!
  • RL
    Rosa Leroux
    Dec 19, 2020
    1.0
    Applied for a car loan, took a week to finalize to find out at closing they will not give me the check for the dealer it has to be mailed, thought it was going to the dealer to find out they are mailing it to me. WHY! Check is payable to the dealer ! Fed Ex three days later I am still waiting to get this check, can't pick up my truck and not able to pick up my FedEx package where it is held ,do you Key bank making restrictions on package. Never have I ever experienced such poor customer service from a bank. They are not about customer service and hide things from you. Ludlow key bank is the worse ! DO NOT APPLY FOR ANY LOAN , you will regret it!
  • CF
    Chad Farnham
    Feb 27, 2020
    5.0
    Excellent experience with branch manager, Carla Banas. While I was there, I noticed a local “business of the month” table, for Wilbraham Flowers , very nice feature to support local businesses.

Frequently Asked Questions About KeyBank

What are the regular operating hours of KeyBank in Ludlow, MA?

KeyBank in Ludlow operates Monday through Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.

Does the Ludlow KeyBank branch have a drive-through service?

Yes, the KeyBank branch in Ludlow offers drive-through service from 9:00 AM to 5:00 PM on weekdays.