TD Bank

Reviews

• T1

  trose 186

  Oct 23, 2025
  5.0
  I love TD bank, I've had an account with them for years. I had an issue with my credit card and Benjamin took the time to understand the problem and got everything straightened out. The customer service was out of this world!
• WM

  Will McCarthy

  Jul 29, 2025
  1.0
  Disgusting.I have banked here for years. multiple accounts. Somehow their system blocked out the account number of a check I deposited, without any explanation or apology, bounced the check and charge me $20 for their mistake. Guy in the suit, Brian ,Longmeadow office, didn't really seem to care much. He said that it's no big deal just go ask for another check. That's a giant aggravation for me, shame on td. I've been banking here a long time, certainly reconsidering the wisdom of that given that really "I don't care attitude." Ryan seemed to think that they could make as many mistakes as they want, and I can just solve the problem. What's the big deal? When I pushed back that maybe their system should have some failsafe, he gave me the most insincere "I'm sorry " I have ever heard. Told me I should understand the machines are imperfect, and that if they put me through a bunch of agrevation, I should just go with the flow. This guy is a joke. Bank somewhere else!
• MF

  Michael Francis

  May 26, 2020
  1.0
  America’s Most Duplicitous Bank. Applied for the most minimal HELOC, provided them a plethora of records for this line of credit secured by plenty of equity in a home. In addition to that, they actually demanded the entire 26 pages of my divorce decree - none of their flipping business. I had purchased a vehicle last November and knew my credit was over 800. All I know is it has taken a 40 point hit after engaging this institution that apparently exists for means other than serving the community. This was my experience.
• GH

  Gordon Harrington

  Nov 29, 2017
  4.0
  Overall good bank, but overdrafts are rarely pardoned.

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