As the largest community bank in the market, we have a unique ability to help the communities we serve through volunteer efforts and millions of dollars in donations to charitable and civic causes. Our associates devote an average of 10,000 hours to volunteer work each year, and 74 of the bank’s associates have served on the boards of directors and committees of 54 nonprofit organizations in the area.
PeoplesBank is a mutual bank and therefore responsible to our depositors, employees, and the community. This organizational structure allows us to focus on the long-term viability of the bank and the best interests of our customers who are served through our convenient banking centers located in Massachusetts and Connecticut.
This convenient bank branch is well-staffed by friendly employees, and offers notarial services. The electronic bill-payments format has been changed a bit, and is functional, but not as clear-to-understand as -- for instance -- that of TD Bank. People's is definitely a low-added-cost bank.
But there are PROBLEMS. First of all, it seems difficult to get any sort of major customer telephone service after-hours, on weekends, or on national holidays. Secondly, because of this bank's non Federal-reserve system status, only a PORTION of larger deposits are actually available to the accountholder for 7 calendar days, or more. (This would be in contrast to the situation at Bank of America, or TD, or M&T Bank --- where all deposited funds from a Federal Reserve Bank are available within 2 days). Thus, electronic bill payment from a People's account might present difficulties if a deposit check had not yet "cleared" into your checking account....
Finally, check deposits via the Bank's ATM do not generate images of checks deposited, if you are just using the ATM machine and its touchscreen. I have never spent less than 4 or 5 minutes of "teller time" when I deposited a single check with the bank teller. Using the ATM card at the teller window does not appear to shorten this procedure.
Frequently Asked Questions About PeoplesBank Banking Center, VideoBankerITM & ATM
How do I set up Direct Deposit?
To set-up a direct deposit from your employer, you will need the PeoplesBank routing number (211871772), your PeoplesBank account number, and our address: PeoplesBank, 330 Whitney Avenue, Holyoke, MA 01040.
What is the PeoplesBank Routing Number?
Routing #211871772
How do I report a lost or stolen Visa® Debit Card or ATM Card?
During banking hours, call our Customer Solutions Center at 413.538.9500 (outside of area call 877.888.1388).
Monday through Friday - 8:00 a.m. - 10:00 p.m. Saturday and Sunday - 10:00 a.m. - 2:00 p.m.
After banking business hours, call 833.451.6677.
How do I update address, phone number or email address?
Easily update your address, phone number or email address by logging into PeoplesOnline Banking and visiting the Service Center link at the top of the page.
During banking hours, call our Customer Solutions Center at 413.538.9500 (outside of area call 800.342.9100).
Monday through Friday - 8:00 a.m. - 7:00 p.m. Saturday - 8:00 a.m. - 2:00 p.m.
Or visit a PeoplesBank office near you.
What are the regular banking hours for PeoplesBank Banking Center in Longmeadow, MA?
The banking center is open Monday through Friday from 8:30 AM to 4:00 PM, Saturdays from 8:30 AM to 12:00 PM, and it is closed on Sundays.
When is the drive-through service available at PeoplesBank Banking Center?
The drive-through is open Monday through Friday from 8:00 AM to 7:00 PM, Saturdays from 8:00 AM to 2:00 PM, and Sundays from 10:00 AM to 2:00 PM.
How can I set up a direct deposit with PeoplesBank?
Provide your employer with the PeoplesBank routing number 211871772, your account number, and the bank's address: 783 Williams Street, Longmeadow, MA 01106.
What number should I call to report a lost or stolen Visa debit or ATM card?
During banking hours, call 413.538.9500 (or 877.888.1388 from outside the area). After hours, call 833.451.6677.
How can I update my address, phone number, or email with PeoplesBank?
You can update your information by logging into PeoplesOnline Banking and visiting the Service Center, calling the Customer Solutions Center during banking hours, or visiting a PeoplesBank office.
Does the PeoplesBank Banking Center in Longmeadow have wheelchair accessible entrance?
Yes, this location has a wheelchair accessible entrance to accommodate all customers.
Is there a drive-through available at PeoplesBank Banking Center?
Yes, the banking center features a drive-through service for customer convenience.
What nearby places can I visit after banking at PeoplesBank in Longmeadow?
You can visit The Thirsty Dog pub and restaurant or White Hut Kitchen burger restaurant, both nearby for dining options.
Are there nearby services related to real estate near PeoplesBank?
Yes, nearby real estate services include The Covenant Group Real Estate, Mass Property Buyers, and Alex White - Realtor among others.
How can nearby transit or shipping services help me when visiting PeoplesBank?
The nearby US Post Office and The UPS Store 3833 provide shipping and mailing services you might find useful before or after your banking visit.