Business Details
About
BankMortgage ConsultantsEquity LoansBusiness Banking ServiceWebster First Federal Credit Union
Webster First Federal Credit Union provides banking and lending services at our Hopkinton, Massachusetts location, conveniently located at 22 South Street. Open a checking or savings account or apply for a loan today.
Details
- Requires appointmentNot available
- Drive-throughAvailable
- Wheelchair accessible entranceAvailable
Location
Webster First Federal Credit Union – Hopkinton MA
22 South Street, Hopkinton, MA
01748, United States
Hours
Reviews
4.7
20 reviews
5 stars
16
4 stars
2
3 stars
2
2 stars0
1 star0
- SKS KJun 13, 20253.0Sometimes they're nice here, and sometimes they're not. Srilatha made sure to let me know I was a huge inconvenience and cutting into her lunch time today. I have to make cash payments on an account, and I understand it's a process to call and get overrides and permissions, but if you're on the clock and you called me over to your station, then you have to do your job. Can't wait to have this account paid off so I can never deal with this bank again.
- KMKathy McGeeDec 20, 20235.0I chose WFFCU based on the outstanding reviews to open an account for my disabled mother and it was a great experience! Ken went above and beyond to help with this complicated case and offered a calm and reassuring demeanor throughout the whole process. I would definitely recommend this branch to anyone and plan to return for other services. Thank you, Ken for your compassionate professionalism!
- EMEunice MacalpineNov 3, 20235.0I worked with Estela Shingleton on a personal loan. She was fantastic to work with, very responsive and quick throughout the process. I would highly recommend them and her.
- RPRay ProvencalSep 5, 20225.0Estela Shingleton was a pleasure to work with. She was very knowledgeable, easy to understand and very pleasant.
- CEChadi R EldamaaFeb 21, 20195.0Had a great experience. The Staff was very friendly, esp. Jeremie Witlin.
Frequently Asked Questions About Webster First Federal Credit Union – Hopkinton MA
What is Webster First’s routing number?
Webster First’s routing number is 211386597
What is my member number? Is it different from my account number?
Your member number is the number all your related accounts are bundled under. Many Webster First members have a checking, savings, and investment account all associated with the same member number. Your member number is listed on the top of your printed statements or eStatements.
Under your member number, each individual account will have its own account or MICR number. In most cases, each account number contains your member number. Your account number can be obtained from your checks, online banking, or the mobile app.
To find an account number in online banking, click on the desired account, and then click “Account Details:”
To find an account number in our app, tap on the desired account, then tap “Details:”
How do I know if I am eligible for membership?
You are eligible to join Webster First if you live, work, worship, or attend school in Essex, Middlesex, Suffolk, or Worcester County of Massachusetts.
Businesses and other legal entities located in Worcester, Essex, Middlesex, or Suffolk Counties, Massachusetts are also eligible to join.
Additionally, you are eligible if you are a current Webster First employee, are a volunteer in the community, or are the spouse of someone who died while within the field of membership.
Members of the immediate family or household, and organizations of anyone meeting these qualifications are also eligible to join.
What is the difference between a bank and a credit union?
Banks are for-profit financial corporations that conduct business to maximize the price of their stock and profit for their stockholders. Credit unions are not-for-profit financial cooperatives that conduct business for the mutual benefit and general welfare of their member owners.
I need to update my street or email address, how can I do that?
If you use online banking or our app, you can simply update them there. You’ll need to update your address separately within Bill Pay as well. Not an online banking user? Call us at (800) 962-4452 or stop by your local branch.
Where can I learn more about career opportunities with Webster First?
Visit websterfirst.com/careers
How will I know if my local branch is closed due to inclement weather?
If branches are closed, a notice will be placed on websterfirst.com. We will also announce closings on our Facebook and Twitter pages.
I received a letter requesting a current copy of my insurance. Why did I receive this letter and what do I do next?
As part of your loan obligation, you are required to maintain physical damage insurance for the full term of your loan. Please visit MyInsuranceInfo.com to enter and verify your insurance information so that we may update your records.
What do I do if my ATM/Debit Card is lost or stolen?
If your ATM/Debit Card has been lost or stolen during business hours, please call us at (800) 962-4452 for immediate assistance. If your card has been lost or stolen after hours, please call (800) 528-2273 for assistance.
How do I re-order checks?
You can re-order checks at a branch, using the mail order form provided in your current box of checks, or online. When you are ready to re-order your checks online, please make sure to have your check re-order slip ready. To place an order, log in to Harland Clarke’s check reordering website. You may log in using your Order Identification Number and Check Number found on your check re-order form.
How can I place a stop payment on a check?
You can place a stop payment on a check by completing the form in online banking or our mobile app, contacting our call center, visiting a branch, or via telephone banking. Please note that there is a fee assessed for each stop payment order. Refer to our fee schedule for more information.
What documents do I need to bring in when applying for a loan?
When applying for a loan, you will need to provide proof of identity, such as a driver’s license. When finalizing your loan, your loan officer will provide you with a list of any other documents you may need to provide in order to have the loan disbursed.
Do I need to be a member to get a loan?
Yes, you do need to be a member in order to obtain a loan from Webster First, however, you don’t need to be a member in order to apply. We can sign you up for membership when you finalize your loan.
How old of a vehicle will you finance?
Whether or not we finance a vehicle depends upon the value of the vehicle. Since this will be different for each vehicle, we recommend you call us at (800) 962-4452 or visit a branch for a more personalized answer.
Do I need to pick out a car first before I can apply for a loan?
You do not need to have a particular vehicle picked out in order to apply for pre-approval.
Can I make loan payments online?
Yes
Are there penalties if I want to pay extra or pay off my loan early?
There are no pre-payment penalties for any Webster First consumer loans. You can pay extra or pay off your loan early with no penalties.
Can someone else come into a branch and make a payment for me?
Yes, someone else can make a payment on your behalf. They can pay with cash, a check, or as a transfer out of their Webster First account.
What are the regular branch hours for Webster First Federal Credit Union in Hopkinton?
The branch is open Monday to Wednesday from 8:30 AM to 4:00 PM, Thursday from 8:30 AM to 5:00 PM, Friday from 8:30 AM to 6:00 PM, and Saturday from 8:30 AM to 12:00 PM. It is closed on Sundays.
When is the drive-through open at the Hopkinton branch?
The drive-through is open Monday to Wednesday from 8:00 AM to 4:00 PM, Thursday from 8:00 AM to 5:00 PM, Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 12:00 PM, and closed on Sundays.
Is Webster First Federal Credit Union in Hopkinton wheelchair accessible?
Yes, the branch has a wheelchair accessible entrance and parking.
Do I need an appointment to visit the Webster First Hopkinton branch?
No, appointments are not required to visit the branch.
What services does the Hopkinton branch offer?
Services include a 24-hour walk-up ATM that accepts deposits, drive-up teller, night depository, official bank checks, money orders, and foreign currency exchange for members.
What products can I open or apply for at Webster First Hopkinton?
You can open savings and checking accounts, money markets, certificates, and apply for auto loans, personal loans, mortgages, and home equity loans or lines.
Are there any special holiday hours I should be aware of?
Yes, the branch is closed on several holidays like November 11, 2025, December 25, 2025, and January 1, 2026. On some holidays such as November 26 and December 24, the branch is open until 1:00 PM.
How can nearby real estate agents in Hopkinton help me when visiting Webster First?
Nearby real estate agents like Melissa Rezek Realty and Jeannine Coburn Realtor can assist you with property purchases, and you can conveniently visit them in the same area as Webster First to coordinate your home buying and financing needs.
What health and wellness options are near Webster First in Hopkinton?
Nearby, you can find Hopkinton Chiropractic and Hopkinton Square Dental for your health needs. They provide convenient options to visit for wellness appointments before or after your bank visit.
Are there local places to eat or relax near Webster First in Hopkinton?
Yes, The Vin Bin Hopkinton is close by, offering a selection of beverages and coffee where you can relax before or after your banking visit.