Business Details
About
BankBusiness Banking ServiceATM
Your Community Bank in Gloucester, Rockport and Manchester-by-the-Sea
Details
- Requires appointmentNot available
- Drive-throughNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.8
17 reviews
5 stars
11
4 stars
1
3 stars0
2 stars0
1 star
5
- PBPatrick BrownAug 20, 20255.0Can’t believe anyone would give this bank a low review! Customer service is AWESOME!! Been with them 23 years! Shout out to the operations department for helping me out. Love this bank. Always a member forever.
- RRRebel RunnerJun 14, 20251.0Card was declined while trying to make a purchase at a hardware store. I have sufficient funds in my account. I tried to call Cape Ann Savings Bank customer service line. An automated voice said no one was available to help me....um, what? It's a Saturday at noon... It's 2025... No one can help me? Ok, so I call the toll free number, same response. I leave a voicemail. Two hours later, no call back. I call the customer service number again and try selecticinf multiple prompts, after several hours, I am transfered via automated software to a woman who doesn't speak English well enough for me to understand her. She says "you're card all set." ...I ask why it was declined and she says "there is no fraud" ... Ok that's nice, how would she know? Why was it declined, I inquire again... And she says "I don't know, call your bank's customer service number" ... That's how I got in touch with her. Clearly a terrible answering service. I've never been so frustrated with a bank in my life. On Monday, I am closing my accounts and switching to a more modern and helpful bank. What a farce.
- HLHeirloom Builders, LLCJan 4, 20225.0Our business deals exclusively with Cape Ann Savings . We highly recomend them to other local business . There commitment to local lending and our local economy is exceptional.
Frequently Asked Questions About Cape Ann Savings Bank
Where is the main office of Cape Ann Savings Bank located?
The main office of Cape Ann Savings Bank is located at 109 Main Street, Gloucester, MA 01930, USA.
What are the regular business hours of Cape Ann Savings Bank?
Cape Ann Savings Bank is open Monday to Wednesday from 8:30 AM to 4:00 PM, Thursday and Friday from 8:30 AM to 5:00 PM, and Saturday from 8:30 AM to 12:00 PM. It is closed on Sundays.
Does Cape Ann Savings Bank have wheelchair accessible facilities?
Yes, Cape Ann Savings Bank has wheelchair accessible entrances and parking.
Is it necessary to make an appointment to visit Cape Ann Savings Bank?
No, appointments are not required to visit Cape Ann Savings Bank.
What types of financial products and services does Cape Ann Savings Bank offer?
Cape Ann Savings Bank offers checking and savings accounts, money market accounts, certificates of deposit (CDs), personal loans, home mortgages, home equity loans and lines of credit, auto loans, student loans, business loans, direct deposit services, online banking, business checking, commercial loans, safe deposit boxes, and debit cards.
Can I manage my banking needs on a mobile device?
Yes, Cape Ann Savings Bank offers mobile apps available on Android and iOS devices for convenient banking.
What should I know about Cape Ann Savings Bank's holiday hours?
Cape Ann Savings Bank is closed on November 11, November 27, and December 25, but is open with reduced hours (8:30 AM to 2:00 PM) on December 24.
Is Cape Ann Savings Bank located near any places where I can shop for clothing or accessories?
Yes, nearby you can visit Sample This boutique for women's clothing and Mark Adrian Shoes for shoes and fashion accessories.
Are there nearby dining options I can visit before or after banking with Cape Ann Savings Bank?
Yes, you can enjoy a meal at Passports Eatery and Wine Bar, Kalamata Greek Kitchen, Franklin Cape Ann pub, Sugar Magnolias coffee shop, or Pilot House barbecue restaurant near Cape Ann Savings Bank.
What nearby services could I visit in the same area as Cape Ann Savings Bank?
Nearby services include Unwind Hair & Makeup spa, Seaside Legal Solutions for legal services, Harbor Cove Dental for dental care, and several real estate agents like Engel & Völkers and Charleen McCarthy, Realtor.