Workers Credit Union

2.7
130 reviews

About

BankCredit Union
Workers Credit Union, a member-focused financial institution in Fitchburg, Massachusetts, is ready to help you achieve your financial goals. Workers combines modern technology with personalized local service to offer a flexible banking experience that works for you. Our top-rated mobile app and online banking make managing your finances easy no matter where you are, and in-branch banking ensures a personal touch with exceptional service. Members enjoy high-interest or cashback checking and savings accounts, competitive mortgages, lines of credit, new and used auto loans, and so much more. Visit the Fitchburg, MA location to become a member today!

Details

  • Requires appointmentNot available
  • Drive-throughAvailable
  • Wheelchair accessible entranceAvailable

Location

Workers Credit Union
815 Main Street, Fitchburg, MA
01420, United States

Hours

Reviews

2.7
130 reviews
5 stars
51
4 stars
3
3 stars
3
2 stars
8
1 star
65
  • MP
    Michael Pacheco
    6 days ago
    1.0
    It's pathetic you can't get any service at this bank try getting quarters you can't get quarters unless you're a member I thought banks were for everybody they just lost my my business I'd give it a zero star if I could and the lady was such a stuck up snood that was in there
  • CC
    Craig
    Oct 6, 2025
    5.0
    Very professional people, I think that a smile, is a important thing nowadays, and your employees are bright, and friendly, oh darn ! I almost forgot, they all answer my questions, with reabillity .
  • L3
    Laurie Stevenson (333Lorie)
    Sep 23, 2025
    1.0
    They are located LITERALLLY next door to the Social Security Office. Yet I try to open an account for my son as a rep payee, and they want to see a social security CARD! It states in the manual Social Security NUMBER. So I had every chance to get this done today but untrained employees dont know anything. Id rather leave the bank all together than have idiots in charge of everything I own.
  • KV
    Karina Valle
    Sep 8, 2025
    5.0
    Very efficient,
  • DB
    David Benson
    Sep 5, 2025
    1.0
    Like many have stated, my initial interactions were very positive. Since then, WCU closed to nearby branches and any attempt to interact via chat or phone is a nightmare. When trying to reach a local branch representative I ended up in a "contact center" which sounded like an offshore experience. I was informed that if I wanted to speak with a local person I could submit a request and within 1 to 3 business days I would hear back. When I tried to cash out my maturing CD I was told it would be between 7 and 10 days to receive a check. I've been a customer for 6 years and today I closed out all my accounts.

Frequently Asked Questions About Workers Credit Union

What is Workers Credit Union and where is it located?

Workers Credit Union is a member-focused financial institution located at 815 Main Street, Fitchburg, MA 01420.

What are the regular business hours of Workers Credit Union?

Workers Credit Union is open Monday to Wednesday and Friday from 9:00 AM to 5:00 PM, Thursday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.