Business Details
About
BankCredit Union
Workers Credit Union, a member-focused financial institution in Fitchburg, Massachusetts, is ready to help you achieve your financial goals. Workers combines modern technology with personalized local service to offer a flexible banking experience that works for you. Our top-rated mobile app and online banking make managing your finances easy no matter where you are, and in-branch banking ensures a personal touch with exceptional service. Members enjoy high-interest or cashback checking and savings accounts, competitive mortgages, lines of credit, new and used auto loans, and so much more. Visit the Fitchburg, MA location to become a member today!
Details
- Requires appointmentNot available
- Drive-throughAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
2.8
129 reviews
5 stars
51
4 stars
3
3 stars
3
2 stars
8
1 star
64
- CCCraigOct 6, 20255.0Very professional people, I think that a smile, is a important thing nowadays, and your employees are bright, and friendly, oh darn ! I almost forgot, they all answer my questions, with reabillity .
- L3Laurie Stevenson (333Lorie)Sep 23, 20251.0They are located LITERALLLY next door to the Social Security Office. Yet I try to open an account for my son as a rep payee, and they want to see a social security CARD! It states in the manual Social Security NUMBER. So I had every chance to get this done today but untrained employees dont know anything. Id rather leave the bank all together than have idiots in charge of everything I own.
- KVKarina ValleSep 8, 20255.0Very efficient,
- DBDavid BensonSep 5, 20251.0Like many have stated, my initial interactions were very positive. Since then, WCU closed to nearby branches and any attempt to interact via chat or phone is a nightmare. When trying to reach a local branch representative I ended up in a "contact center" which sounded like an offshore experience. I was informed that if I wanted to speak with a local person I could submit a request and within 1 to 3 business days I would hear back. When I tried to cash out my maturing CD I was told it would be between 7 and 10 days to receive a check. I've been a customer for 6 years and today I closed out all my accounts.
- ALAndy LAug 23, 20255.0I'm a long time Workers Credit Union customer and am very pleased with the customer service at the Main Street Fitchburg branch.
Frequently Asked Questions About Workers Credit Union
What is Workers Credit Union and where is it located?
Workers Credit Union is a member-focused financial institution located at 815 Main Street, Fitchburg, MA 01420.
What are the regular business hours of Workers Credit Union?
Workers Credit Union is open Monday to Wednesday and Friday from 9:00 AM to 5:00 PM, Thursday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
Does Workers Credit Union offer online and mobile banking services?
Yes, Workers Credit Union offers top-rated mobile app and online banking to manage finances easily anywhere.
What types of financial products does Workers Credit Union offer?
Workers Credit Union provides high-interest or cashback checking and savings accounts, competitive mortgages, lines of credit, new and used auto loans, and more.
Is Workers Credit Union accessible for people with disabilities?
Yes, Workers Credit Union has a wheelchair accessible entrance and parking.
Does Workers Credit Union have a drive-through service?
Yes, Workers Credit Union offers a drive-through for customer convenience.
Do I need an appointment to visit Workers Credit Union in person?
No, Workers Credit Union does not require appointments for visits.
What nearby places can I visit around Workers Credit Union?
Nearby places include Rise and Grind Cafe for coffee, Fitchburg Historical Society museum, and the US Post Office.
How can nearby transit or landmarks help me find Workers Credit Union?
You can use landmarks like Fitchburg Historical Society or the US Post Office to orient yourself when visiting Workers Credit Union at 815 Main Street.
Are there any food or refreshment options near Workers Credit Union?
Yes, nearby cafes such as Rise and Grind Cafe and Boulder Cafe offer great options for coffee and food before or after your visit.