Business Details
About
Credit UnionATMOnline BankingCredit CardsSavings and Loan AssociationCar Finance and Loan CompanyBankFinance CompanyInvestment ServiceFinancial Planning
Welcome to IC Credit Union, a full-service Credit Union federally insured by NCUA and an Equal Opportunity Lender. Through our work, we aim to improve the well-being of our Members by providing innovative digital banking solutions and financial products, including personal, vehicle, and home loans, insurance, investment, and retirement planning, savings and checking accounts, credit and debit cards, mortgages and business loans, while promoting Member education and community support.
Become a member today by joining online or visit IC Credit Union in Fitchburg, MA to experience the perks of a lifetime partnership, empowering your adventure!
Details
- Drive-throughAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
2.6
76 reviews
5 stars
22
4 stars
7
3 stars
3
2 stars
5
1 star
39
- JTJames TamulenOct 15, 20251.0A terrible online bill payer service that never seems to improve. Had to give them 1 star otherwise I couldn't post.
- ACAlexandria CintronSep 18, 20251.0Being told by a rep that “the bank would rather have you go elsewhere” is crazy. Im going through so pretty rough financial times so I decided to attempt to refinance my auto loan (which I currently have it financed through them actively right now) I called to check on the status of my refinance application in which I was informed I was declined, I asked for the reason and the rep said it’s due to my credit and that “the bank would rather have you go elsewhere” she could’ve explained better than literally tell me they don’t want my business but that’s cool I guess
- TJTobey Belton JrJul 3, 20255.0Elaina in customer service is the absolute best. Life saver. Give her a raise, promotion, Medal of Honor. She knows how to treat the members right.
- BBBilly BoyAug 29, 20201.0I HATE dealing with IC credit Union. About 15 years ago I had 4 accounts with them. Personal, Savings, Business and a savings for my granddaughter, but under my name, SS, etc.... I moved, and a few years go by and I go to withdraw money for my Granddaughter. IT'S ALL GONE!!! They took $10.00 a month out because they couldn't contact me for THAT account. It had my SSN. It was same as All 3 other accounts and they were moved to my new address, but not this savings one. I actually had to call "Help me Hank" for advice. They called IC credit, and magically the money was "partially" restored. I closed ALL accounts and left them after that. Fast Forward to 2020. A car dealership got me a loan, and they happened to do it through IC Arghhh... The IC site is HORRIBLE!!! EVERY SINGLE MONTH I have to go through this tedious process of verification by getting a code sent to my phone via voice or text. Trouble is, my phone just died. They have NO OTHER WAY to verify you. No website method. No Email method. No 24 Support. NOTHING! So now I am stuck without access to my account for the weekend, maybe longer, all because my phone died. Their site and security methods are HORRIBLE!!! The loan with them was NOT my choice, and I plan on moving it away (far, far away) from IC ASAP!!! OMG THEY ARE HORRENDOUS!!! NOW, I get mail from them telling me they are going to share my information to MARKETING COMPANIES, unless I spend my Stamps and take the time to write them not to? I thought this was a CREDIT UNION. Owned by the people and protective of them, not some corporate jerks. MY BLOOD IS BOILING!!!!
- JCJorge CDec 4, 20191.0Very disappointing. Me and my Fiancé both have had numerous problems with this bank and she’s been a member for over 8 years. Between INSANE wait times at the drive thru on Bemis Rd. to them shorting me when cashing my check and then WOULD NOT give me the rest of my money unless I could tell them exactly how short I was, but by the Rome I noticed I had already purchased a few things. Clearly can’t keep employees because there are always different faces. But hands down the most frustrating part is the drive thru wait EVERY SINGLE TIME, even for super simple transactions.
Frequently Asked Questions About IC Credit Union - Main Office
What services does IC Credit Union - Main Office offer?
IC Credit Union provides personal and business banking, digital banking, investment and retirement planning, various types of loans, savings accounts for kids and teens, and interpreting services in 23 languages.
Where is IC Credit Union - Main Office located?
It is located at 300 Bemis Rd, Fitchburg, MA 01420, USA.
What are the operating hours of IC Credit Union - Main Office?
Monday and Friday: 8:30 AM to 5:00 PM, Tuesday to Thursday: 8:30 AM to 4:00 PM, Saturday: 9:00 AM to 12:00 PM, Sunday: Closed.
Is there wheelchair and drive-through accessibility at IC Credit Union - Main Office?
Yes, the main office has a wheelchair accessible entrance and a drive-through available for your convenience.
How can I contact IC Credit Union - Main Office?
You can call the local phone number at +1 978-343-3725, the main phone number at +1 800-262-1001, or email info@iccreditunion.com.
Does IC Credit Union - Main Office offer mobile banking apps?
Yes, IC Credit Union offers an Android app available on Google Play and an iOS app available on the Apple App Store for convenient mobile banking.
What nearby stores can I visit along with IC Credit Union - Main Office for health and wellness shopping?
Near IC Credit Union, you can visit Nutrishop Fitchburg for vitamins and supplements to support your health and wellness needs.
Are there food options close to IC Credit Union where I can grab a bite after my visit?
Yes, nearby options include Dutch Kitchen Bake Shop and Deli for bakery and deli items, Little Caesars Pizza for casual dining, Sawa Sushi for sushi, and 99 Restaurants for American fare.
What nearby fitness and recreational facilities are close to IC Credit Union - Main Office?
You can visit Global Fitness 24 gym or the Modern Martial Arts Center for fitness classes. For outdoor activity, Fly By Disc Golf park offers sporting goods and disc golf fun.
How can nearby services like Western Union and AT&T Store complement my visit to IC Credit Union?
While visiting IC Credit Union, you can conveniently access Western Union for money transfers and the AT&T Store for mobile and internet services, meeting multiple financial and communication needs in one trip.