Webster Bank

3.1
23 reviews

About

BankWebster Bank
Since our beginning in 1935, Webster Bank, a community-minded and values-guided bank, has maintained a commitment to starting every relationship by listening to what matters most to our customers and personalizing solutions that are responsive and tailored to their needs.

Location

Webster Bank
33 Sullivan Dr, Fall River, MA
02721, United States

Hours

Reviews

3.1
23 reviews
5 stars
11
4 stars
0
3 stars
2
2 stars
0
1 star
10
  • CA
    chrystal aurelio
    Nov 19, 2025
    1.0
    I walked into your empty bank and was not greeted by anyone for a bit. I walked into with a pretty decent amount of money hoping to open a savings account at your bank yesterday. She asked if I could come back tomorrow and also asked me if I had an ID or a license. I informed her that I had a passport in a utility bill from my home. She said to “ You don’t have a license or an ID?” I said again I have a passport, which I’m pretty sure trumps a license or a ID. After that, I was just turned off by the whole situation and told her I would call back tomorrow and left. Personality attitude, customer service all negative. I do have a business card, but I will not state her name. Next stop after that was to Bank 5 down the street who took care of me right away thank you very much for your customer service Bank five.
  • GS
    Gerard Smith
    Aug 20, 2022
    3.0
    Not Fully Staffed.
  • YY
    Yo Yo
    May 1, 2020
    1.0
    Closed when hours say they are open
  • AS
    Ashley Sampaio
    Aug 27, 2019
    5.0
    Carmen Francisco - VP, Banking Center Manager is a true asset to Webster Bank. Her personal commitment and exceptional customer experience we encountered with her was fantastic. We look forward to doing business again with Webster Bank in the very near future for all our future banking needs. Thank you, Carmen!

Frequently Asked Questions About Webster Bank

What are the regular business hours of Webster Bank at 33 Sullivan Dr, Fall River?

Webster Bank is open Monday to Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 1:00 PM. The bank is closed on Sundays.

Is there a drive-through service available at Webster Bank and what are its hours?

Yes, Webster Bank offers drive-through banking services from Monday to Friday between 9:00 AM and 5:00 PM, and on Saturday from 9:00 AM to 1:00 PM. The drive-through is closed on Sundays.