Since our beginning in 1935, Webster Bank, a community-minded and values-guided bank, has maintained a commitment to starting every relationship by listening to what matters most to our customers and personalizing solutions that are responsive and tailored to their needs.
I walked into your empty bank and was not greeted by anyone for a bit. I walked into with a pretty decent amount of money hoping to open a savings account at your bank yesterday. She asked if I could come back tomorrow and also asked me if I had an ID or a license. I informed her that I had a passport in a utility bill from my home. She said to “ You don’t have a license or an ID?” I said again I have a passport, which I’m pretty sure trumps a license or a ID. After that, I was just turned off by the whole situation and told her I would call back tomorrow and left. Personality attitude, customer service all negative. I do have a business card, but I will not state her name. Next stop after that was to Bank 5 down the street who took care of me right away thank you very much for your customer service Bank five.
GS
Gerard Smith
Aug 20, 2022
3.0
Not Fully Staffed.
YY
Yo Yo
May 1, 2020
1.0
Closed when hours say they are open
AS
Ashley Sampaio
Aug 27, 2019
5.0
Carmen Francisco - VP, Banking Center Manager is a true asset to Webster Bank. Her personal commitment and exceptional customer experience we encountered with her was fantastic. We look forward to doing business again with Webster Bank in the very near future for all our future banking needs. Thank you, Carmen!
What are the regular business hours of Webster Bank at 33 Sullivan Dr, Fall River?
Webster Bank is open Monday to Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 1:00 PM. The bank is closed on Sundays.
Is there a drive-through service available at Webster Bank and what are its hours?
Yes, Webster Bank offers drive-through banking services from Monday to Friday between 9:00 AM and 5:00 PM, and on Saturday from 9:00 AM to 1:00 PM. The drive-through is closed on Sundays.
Where is Webster Bank located in Fall River?
The bank is located at 33 Sullivan Dr, Jeremiah V, Fall River, MA 02721, United States.
How can I contact Webster Bank for inquiries?
You can reach Webster Bank by phone at +1 508-235-1453.
Does Webster Bank offer a mobile app for banking services?
Yes, Webster Bank provides mobile apps available on both Android and iOS platforms to enhance your banking experience.
What kind of banking services does Webster Bank offer?
Webster Bank offers personal and business banking services, including savings and public sector banking, tailored to meet customer needs.
Where can I find more information about Webster Bank online?
More details about Webster Bank can be found on their website at https://www.websterbank.com/locations/sullivan-dr-fall-river-ma/ and on their Facebook page https://www.facebook.com/websterbank.
Are there any government offices near Webster Bank that customers might visit?
Yes, the Fall River Government Center and Fall River City Hall are nearby, making it convenient for customers to handle governmental affairs before or after visiting the bank.
What dining options are available near Webster Bank for a meal before or after banking?
Nearby restaurants such as 19 Prime Tapas, CAVS Restaurant Fall River, and Family Ties Mac Shack offer a variety of dining options close to Webster Bank.
Are there any public services or community resources near Webster Bank?
Yes, several public and community service organizations like City of Fall River Veterans' Services, Fall River Council On Aging, and Justice Resource Institute Foster Care and Adoption are in close proximity to Webster Bank.