PeoplesBank Banking Center & VideoBanker ITM

3.1
15 reviews
PeoplesBank - Real. Simple. Banking. Member FDIC | EHL |  NMLS #644060

About

Bank
As the largest community bank in the market, we have a unique ability to help the communities we serve through volunteer efforts and millions of dollars in donations to charitable and civic causes. Our associates devote an average of 10,000 hours to volunteer work each year, and 74 of the bank’s associates have served on the boards of directors and committees of 54 nonprofit organizations in the area. PeoplesBank is a mutual bank and therefore responsible to our depositors, employees, and the community. This organizational structure allows us to focus on the long-term viability of the bank and the best interests of our customers who are served through our convenient banking centers located in Massachusetts and Connecticut.

Details

  • Drive-throughAvailable
  • Wheelchair accessible entranceAvailable

Location

PeoplesBank Banking Center & VideoBanker ITM
201 North Main Street, East Longmeadow, MA
01028, United States

Hours

Reviews

3.1
15 reviews
5 stars
8
4 stars
0
3 stars
0
2 stars
0
1 star
7
  • MY
    Matt Yacubeck
    Oct 22, 2025
    1.0
    Terrible staff at this location, the way i was treated here is making me consider pulling my business account and all my personal accounts from people's bank, what a disgrace
  • IT
    Ian Torres
    Aug 15, 2025
    1.0
    Don’t open an account at this bank. I transferred money to this bank, and I was informed via their mobile banking app that it is on hold, so I call to see what the holdup is… turns out they say they found the amount I transferred was suspicious. I ask to get in touch with a customer service specialist, the specialist tells me I can’t get my money for 6 additional days on top of the 3 days I’ve been waiting. Meanwhile the amount has already cleared from the bank I transferred the money from, so they clearly have the money. Now I’m being told that the money is on hold because the amount that I’m transferring into the account is not greater than the current account’s balance… this doesn’t even make any sense mathematically and logically, considering if they are worried about the check bouncing back the amount that would be deducted from the account would be the equivalent of the amount that went in in the first place. Needless to say, I’m done with this bank, and I don’t recommend anyone else use this bank.
  • EF
    Elisa Flory
    Jun 26, 2025
    1.0
    Well first of all they no longer have zelle. My daughter try to send me money today. And People's Bank told me it's going to take one business day guess what People's Bank you lost another customer
  • DA
    Debra Arcand
    Aug 13, 2023
    5.0
    I met with Kim Lee to open an account and she was fabulous. We had a great conversation during the process and she took the time to show me ATM features. I recommend you see Kim in East Longmeadow.
  • KM
    Kevin McCandlish
    Apr 13, 2017
    5.0
    Clean, easily accessible and never too busy.

Frequently Asked Questions About PeoplesBank Banking Center & VideoBanker ITM

How do I set up Direct Deposit?

To set-up a direct deposit from your employer, you will need the PeoplesBank routing number (211871772), your PeoplesBank account number, and our address: PeoplesBank, 330 Whitney Avenue, Holyoke, MA 01040.

What is the PeoplesBank Routing Number?

Routing #211871772