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Webster First Federal Credit Union provides banking and lending services at our Dudley, Massachusetts location, conveniently located at 16 Airport Road. Open a checking or savings account or apply for a loan today.
Details
- Requires appointmentNot available
- Drive-throughAvailable
- Wheelchair accessible entranceAvailable
Location
Webster First Federal Credit Union – Dudley MA
16 Airport Road, Dudley, MA
01571, United States
Hours
Reviews
4.3
22 reviews
5 stars
18
4 stars0
3 stars0
2 stars
1
1 star
3
- RGRich GolenskiOct 25, 20252.0The Dudley branch manager refuses to cash my checks ! At least 20 times now! Nobody else does this except her! I have cash millions in checks there! But she won't let me even cash one for 100!!! It is only her! She is the most unprofessional bad for business person I have ever seen! I have done nothing to promote this ever! She doesn't deserve a position of authority when she has poor customer skills! This place needs to rethink her position!! Or move her elsewhere! I have been banking there for many30 years and have had accounts there over 20 years to not let me cash a check is poor business!!!
- JKJames and Judith KimbleAug 6, 20255.0Anytime I need help with my banking at this bank the help I receive is wonderful. I love using this bank. Happy, friendly people always.
- DIDiggin ItJul 30, 20251.0They’re good for every day banking but wouldn’t recommend getting a mortgage through them. There is zero forgiveness or help if you are having financial trouble and trouble paying your mortgage. Other companies will let you skip a payment every few years if you’re having financial problems -not this place.
- EREarnest RoxanneJun 13, 20255.0I have done business with the Credit Union for over 30 years and could not be happier. Great service. They take a personal interest in you and follow through when needed. Highly recommend them .
- EBEfua BondzieJan 29, 20241.0Worst service I have received from a bank ever. They were giving me so many issues and I just went to the one in Webster instead and it ended up taking a total of 10 minutes. Management needs to communicate with staff as far as policy and procedure goes.
Frequently Asked Questions About Webster First Federal Credit Union – Dudley MA
What is Webster First’s routing number?
Webster First’s routing number is 211386597
What is my member number? Is it different from my account number?
Your member number is the number all your related accounts are bundled under. Many Webster First members have a checking, savings, and investment account all associated with the same member number. Your member number is listed on the top of your printed statements or eStatements.
Under your member number, each individual account will have its own account or MICR number. In most cases, each account number contains your member number. Your account number can be obtained from your checks, online banking, or the mobile app.
To find an account number in online banking, click on the desired account, and then click “Account Details:”
To find an account number in our app, tap on the desired account, then tap “Details:”
How do I know if I am eligible for membership?
You are eligible to join Webster First if you live, work, worship, or attend school in Essex, Middlesex, Suffolk, or Worcester County of Massachusetts.
Businesses and other legal entities located in Worcester, Essex, Middlesex, or Suffolk Counties, Massachusetts are also eligible to join.
Additionally, you are eligible if you are a current Webster First employee, are a volunteer in the community, or are the spouse of someone who died while within the field of membership.
Members of the immediate family or household, and organizations of anyone meeting these qualifications are also eligible to join.
What is the difference between a bank and a credit union?
Banks are for-profit financial corporations that conduct business to maximize the price of their stock and profit for their stockholders. Credit unions are not-for-profit financial cooperatives that conduct business for the mutual benefit and general welfare of their member owners.
I need to update my street or email address, how can I do that?
If you use online banking or our app, you can simply update them there. You’ll need to update your address separately within Bill Pay as well. Not an online banking user? Call us at (800) 962-4452 or stop by your local branch.
Where can I learn more about career opportunities with Webster First?
Visit websterfirst.com/careers
How will I know if my local branch is closed due to inclement weather?
If branches are closed, a notice will be placed on websterfirst.com. We will also announce closings on our Facebook and Twitter pages.
I received a letter requesting a current copy of my insurance. Why did I receive this letter and what do I do next?
As part of your loan obligation, you are required to maintain physical damage insurance for the full term of your loan. Please visit MyInsuranceInfo.com to enter and verify your insurance information so that we may update your records.
What do I do if my ATM/Debit Card is lost or stolen?
If your ATM/Debit Card has been lost or stolen during business hours, please call us at (800) 962-4452 for immediate assistance. If your card has been lost or stolen after hours, please call (800) 528-2273 for assistance.
How do I re-order checks?
You can re-order checks at a branch, using the mail order form provided in your current box of checks, or online. When you are ready to re-order your checks online, please make sure to have your check re-order slip ready. To place an order, log in to Harland Clarke’s check reordering website. You may log in using your Order Identification Number and Check Number found on your check re-order form.
How can I place a stop payment on a check?
You can place a stop payment on a check by completing the form in online banking or our mobile app, contacting our call center, visiting a branch, or via telephone banking. Please note that there is a fee assessed for each stop payment order. Refer to our fee schedule for more information.
What documents do I need to bring in when applying for a loan?
When applying for a loan, you will need to provide proof of identity, such as a driver’s license. When finalizing your loan, your loan officer will provide you with a list of any other documents you may need to provide in order to have the loan disbursed.
Do I need to be a member to get a loan?
Yes, you do need to be a member in order to obtain a loan from Webster First, however, you don’t need to be a member in order to apply. We can sign you up for membership when you finalize your loan.
How old of a vehicle will you finance?
Whether or not we finance a vehicle depends upon the value of the vehicle. Since this will be different for each vehicle, we recommend you call us at (800) 962-4452 or visit a branch for a more personalized answer.
Do I need to pick out a car first before I can apply for a loan?
You do not need to have a particular vehicle picked out in order to apply for pre-approval.
Can I make loan payments online?
Yes
Are there penalties if I want to pay extra or pay off my loan early?
There are no pre-payment penalties for any Webster First consumer loans. You can pay extra or pay off your loan early with no penalties.
Can someone else come into a branch and make a payment for me?
Yes, someone else can make a payment on your behalf. They can pay with cash, a check, or as a transfer out of their Webster First account.
What are the regular drive-through hours at Webster First Federal Credit Union in Dudley MA?
Drive-through hours are Monday, Tuesday, Thursday, and Friday from 7:30 AM to 4:00 PM (Thursday and Friday extended to 5:00 PM and 6:00 PM respectively), Wednesday and Saturday from 7:30 AM to 12:00 PM, and closed on Sunday.
When is the Webster First Federal Credit Union in Dudley MA closed for holidays?
The Dudley branch is closed on November 11, 2025, November 27, 2025, December 25, 2025, and January 1, 2026. On certain holidays like November 26, December 24, and December 31, it operates with reduced hours.
What services does Webster First Federal Credit Union offer at the Dudley location?
Services include 24-hour walk-up ATM with deposit acceptance, drive-up teller, night depository, official bank checks, money orders, and foreign currency exchange for members.
What products can I open or apply for at the Dudley Webster First Federal Credit Union?
You can open savings and checking accounts, and apply for commercial banking, money markets, certificates, auto loans, personal loans, mortgages, and home equity loans or lines.
Does the Webster First Federal Credit Union in Dudley have wheelchair accessible parking and entrance?
Yes, the Dudley location has both wheelchair accessible entrance and parking available for customers.
Do I need an appointment to visit the Webster First Federal Credit Union branch in Dudley?
No appointment is required to visit the Dudley branch; walk-ins are welcome during business hours.
What are the regular lobby hours for Webster First Federal Credit Union in Dudley MA?
Lobby hours are Monday to Tuesday 8:30 AM to 4:00 PM, Wednesday 8:30 AM to 12:00 PM, Thursday 8:30 AM to 5:00 PM, Friday 8:30 AM to 6:00 PM, Saturday 8:30 AM to 12:00 PM, and closed on Sunday.
Is the Dudley Webster First Federal Credit Union near any grocery stores?
Yes, it is near Park n Shop Supermarkets and Park 'n Shop, both grocery stores convenient for running errands before or after your banking visit.
Are there dining options near the Webster First Federal Credit Union Dudley branch?
Nearby dining options include Firebrands Bar & Grill, Eighty Ates Bar And Grille, Stave & Still, Sully's Dog Shack, Honey Dew Donuts, Ice Cream Pharm, Jimmy's Pizza, and Sturbridge Coffee Roasters, perfect for meals or refreshments.
Is there convenient gas or automotive service close to Webster First Federal Credit Union Dudley?
Yes, Cumberland Farms gas station and convenience store, as well as Tri-State Toyota used car dealer and Roy's Auto Glass service, are nearby to support your automotive needs.