Business Details
About
BankMortgage ConsultantsEquity LoansBusiness Banking ServiceWebster First Federal Credit Union
Webster First Federal Credit Union provides banking and lending services at our Douglas, Massachusetts location, conveniently located at 282 Main Street. Open a checking or savings account or apply for a loan today.
Details
- Requires appointmentNot available
- Drive-throughAvailable
Location
Webster First Federal Credit Union – Douglas MA
282 Main Street, Douglas, MA
01516, United States
Hours
Reviews
4.3
16 reviews
5 stars
13
4 stars0
3 stars0
2 stars0
1 star
3
- RMRenee MerolliSep 1, 20235.0My account was hacked and Jen, manager @ Douglas branch was very helpful and reassuring during this stressful time. Many thanks for your expertise and for all the staff @ the Douglas office. The BEST!!
- MAmartha adamsJun 1, 20231.0cd came to maturity. was given a crummy rate to renew so i went to a new bank
- MHmakay hillierApr 29, 20225.0Amazing customer service, very highly recommend
- DDDan DodaApr 18, 20221.0I would put less starts if I could. My card is constantly charged for absolutely no legitimate reason but “fees” for going over money I did not even touch. They lost my title for my car so I cannot sell or do absolutely anything with it. They take no accountability or responsibility for literally anything they do and if I were you I would stay far far away from these people.
Frequently Asked Questions About Webster First Federal Credit Union – Douglas MA
What is Webster First’s routing number?
Webster First’s routing number is 211386597
What is my member number? Is it different from my account number?
Your member number is the number all your related accounts are bundled under. Many Webster First members have a checking, savings, and investment account all associated with the same member number. Your member number is listed on the top of your printed statements or eStatements.
Under your member number, each individual account will have its own account or MICR number. In most cases, each account number contains your member number. Your account number can be obtained from your checks, online banking, or the mobile app.
To find an account number in online banking, click on the desired account, and then click “Account Details:”
To find an account number in our app, tap on the desired account, then tap “Details:”
How do I know if I am eligible for membership?
You are eligible to join Webster First if you live, work, worship, or attend school in Essex, Middlesex, Suffolk, or Worcester County of Massachusetts.
Businesses and other legal entities located in Worcester, Essex, Middlesex, or Suffolk Counties, Massachusetts are also eligible to join.
Additionally, you are eligible if you are a current Webster First employee, are a volunteer in the community, or are the spouse of someone who died while within the field of membership.
Members of the immediate family or household, and organizations of anyone meeting these qualifications are also eligible to join.
What is the difference between a bank and a credit union?
Banks are for-profit financial corporations that conduct business to maximize the price of their stock and profit for their stockholders. Credit unions are not-for-profit financial cooperatives that conduct business for the mutual benefit and general welfare of their member owners.
I need to update my street or email address, how can I do that?
If you use online banking or our app, you can simply update them there. You’ll need to update your address separately within Bill Pay as well. Not an online banking user? Call us at (800) 962-4452 or stop by your local branch.
Where can I learn more about career opportunities with Webster First?
Visit websterfirst.com/careers
How will I know if my local branch is closed due to inclement weather?
If branches are closed, a notice will be placed on websterfirst.com. We will also announce closings on our Facebook and Twitter pages.
I received a letter requesting a current copy of my insurance. Why did I receive this letter and what do I do next?
As part of your loan obligation, you are required to maintain physical damage insurance for the full term of your loan. Please visit MyInsuranceInfo.com to enter and verify your insurance information so that we may update your records.
What do I do if my ATM/Debit Card is lost or stolen?
If your ATM/Debit Card has been lost or stolen during business hours, please call us at (800) 962-4452 for immediate assistance. If your card has been lost or stolen after hours, please call (800) 528-2273 for assistance.
How do I re-order checks?
You can re-order checks at a branch, using the mail order form provided in your current box of checks, or online. When you are ready to re-order your checks online, please make sure to have your check re-order slip ready. To place an order, log in to Harland Clarke’s check reordering website. You may log in using your Order Identification Number and Check Number found on your check re-order form.
How can I place a stop payment on a check?
You can place a stop payment on a check by completing the form in online banking or our mobile app, contacting our call center, visiting a branch, or via telephone banking. Please note that there is a fee assessed for each stop payment order. Refer to our fee schedule for more information.
What documents do I need to bring in when applying for a loan?
When applying for a loan, you will need to provide proof of identity, such as a driver’s license. When finalizing your loan, your loan officer will provide you with a list of any other documents you may need to provide in order to have the loan disbursed.
Do I need to be a member to get a loan?
Yes, you do need to be a member in order to obtain a loan from Webster First, however, you don’t need to be a member in order to apply. We can sign you up for membership when you finalize your loan.
How old of a vehicle will you finance?
Whether or not we finance a vehicle depends upon the value of the vehicle. Since this will be different for each vehicle, we recommend you call us at (800) 962-4452 or visit a branch for a more personalized answer.
Do I need to pick out a car first before I can apply for a loan?
You do not need to have a particular vehicle picked out in order to apply for pre-approval.
Can I make loan payments online?
Yes
Are there penalties if I want to pay extra or pay off my loan early?
There are no pre-payment penalties for any Webster First consumer loans. You can pay extra or pay off your loan early with no penalties.
Can someone else come into a branch and make a payment for me?
Yes, someone else can make a payment on your behalf. They can pay with cash, a check, or as a transfer out of their Webster First account.
What are the regular branch hours for Webster First Federal Credit Union in Douglas, MA?
The branch is open Monday, Tuesday, Thursday, and Friday from 8:30 AM to 4:00 PM; Wednesday from 8:30 AM to 12:00 PM; Saturday from 8:30 AM to 12:00 PM; and closed on Sundays.
When is the drive-through service available at the Douglas branch?
Drive-through hours are Monday, Tuesday, Thursday, and Friday from 8:00 AM to 4:00 PM; Wednesday and Saturday from 8:00 AM to 12:00 PM; and closed on Sundays.
Is the Webster First Federal Credit Union Douglas branch open on holidays?
The branch is closed on several holidays such as November 11, December 25, and January 1. On other holidays like November 26, December 24, and December 31, it operates from 8:30 AM to 1:00 PM.
Do I need to be a member to apply for a loan at Webster First Federal Credit Union?
You need to be a member to get a loan; however, you do not need to be a member to apply. Membership can be set up when you finalize your loan.
What products and services are offered at the Douglas Webster First Federal Credit Union?
They offer savings and checking accounts, commercial banking, money markets, certificates, auto and personal loans, mortgages, home equity loans and lines. Services include 24-hour walk-up ATM, drive-up teller, official bank checks, money orders, and foreign currency exchange for members.
How can I update my street or email address with Webster First?
You can update your address using online banking or the app, but remember to update your Bill Pay address separately. Alternatively, you can call (800) 962-4452 or visit a local branch.
Where can I find Webster First Federal Credit Union’s routing number?
The routing number is 211386597.
Are there nearby places I can visit after my visit to Webster First in Douglas?
Yes, you can visit the Simon Fairfield Public Library or Douglas Public Library, both nearby for some community and reading activities. The Douglas Historical Society and the E.N. Jenckes Store Museum offer interesting local history exhibits.
What dining options are near Webster First Federal Credit Union in Douglas, MA?
Nearby options include Douglas House of Pizza and Gregory's Pizzaria & Restaurant for pizza lovers, The Little Coffee Bean for coffee and bakery treats, and Grille on Main Restaurant & Bar for American cuisine and bar services.
How can nearby services like Unibank or Douglas Farmer’s Market complement a visit to Webster First?
Unibank offers additional corporate financial services close by. After banking, you can enjoy fresh produce and goods at Douglas Farmer’s Market, conveniently located near Webster First’s Douglas branch.