Dedham Savings

4.2
42 reviews

About

Bank
Remember you can bank with us anytime via ATM, Online Banking, and Mobile Banking.

Details

  • Requires appointmentNot available
  • Drive-throughAvailable

Location

Dedham Savings
55 Elm Street, Dedham, MA
02026, United States

Hours

Reviews

4.2
42 reviews
5 stars
32
4 stars
1
3 stars
1
2 stars
0
1 star
8
  • SL
    Suzanne Loewen
    Dec 27, 2025
    5.0
    I was just in your office, spoke with George .I have to say he was one of the nicest reps . I have ever come upon. I just got a new IPhone.I always had an android.I know less than nothing , and less than that about phones. I had all my apps transferred , and the only one that did not transfer was my Dedham saving app. I was freaking out because I use it all the time.So I drove to the bank . I was already in Dedham, but I live in R.I..He went above and beyond to get my app back on my phone.When any kind of electronics are foreign to you.This was huge.He did make me feel like an idiot.I asked if he could put my GPS on my phone.He tried , but needed to be in the vehicle. He offered, and set everything up for me. I am good to go now.Also my music is good to go.I was very anxious about all this. I cannot thank him enough .Imagine if every employer delivered that kind of customer service. Imagine if every person acted as George did.I am so thankful.He did not have to do that that, but he did.Thank you George!!!!Happy New Year.To all ,Being nice and kind is Free. Best, Sue
  • DF
    Donna Folsom
    Nov 5, 2025
    5.0
    There is no other bank like Dedham Savings. As a customer for over 30 years, I can attest that they have been responsive, professional, attentive and overall the best of the best.
  • GG
    Grace Gargan
    Oct 18, 2025
    1.0
    Lost my money more then once and then wouldn’t give me my money when my direct deposit came, awful bank
  • MM
    marie mcgrail
    Sep 22, 2025
    5.0
    Jacqueline Johnson was very pleasant and professional! Keep up though of good work Dedham Savings.
  • JM
    jessenia Morales
    Aug 17, 2023
    1.0
    Literally the worse. Contact center is horrible and I can hear the manager talking negatively about customers in the background. I spoke to Melissa and she had me hold for the longest. She was suppose to be an assistant manager but kept putting me on hold for the easiest questions. I don’t have an account and would never open an account there.

Frequently Asked Questions About Dedham Savings

Does Dedham Savings offer Credit Cards?

Yes! Visit our website to complete an application: https://www.dedhamsavings.com/personal/credit-debit-cards/

Does Dedham Savings offer Mortgages?

Yes! Dedham Savings offers a full suite of Mortgage and Home Equity options, and lenders can assist with making the best choice to fit each individual situation. Visit our website to learn more: https://www.dedhamsavings.com/personal/mortgages-loans/