Business Details
About
BankATM
At Citizens, we are here to help you bank better. So, if you have a question about buying a house, paying for college, saving for retirement, taking on debt in a smart way or any other query about money, don’t keep it to yourself. We have approximately 1,100 Citizens branches in 15 states and around 3,100 ATMs. In addition, our customers stay connected with us online, through our award-winning mobile app and via our customer contact center. Member FDIC. Equal Housing Lender.
Location
Hours
Frequently Asked Questions About Citizens
What are the regular operating hours of the Citizens branch at 673 VFW Parkway?
The branch is open Monday to Friday from 9:00 AM to 4:00 PM, and on Saturdays from 9:00 AM to 12:00 PM. It is closed on Sundays.
Are there any holiday closures or special hours for the Citizens branch?
Yes, the branch is closed on November 11, November 27, and December 25, 2025. On December 24, 2025, it is open from 9:00 AM to 2:00 PM.
Does this Citizens location offer drive-through services?
Yes, the branch provides drive-through services, but it is closed on certain holidays including November 11, November 27, and December 25, 2025.
How can I schedule an appointment or reservation at this Citizens branch?
You can schedule a visit by using the online reservation system at https://www.citizensprecheckup.com/SelfSchedule/BranchSelection.aspx?src=yextbranchgmblocal.
What services does Citizens offer to assist with financial needs like buying a house or saving for retirement?
Citizens provides help with buying a house, paying for college, saving for retirement, managing debt, and other financial queries through its branches, mobile app, and contact center.
Where is the Citizens branch located, and how can I contact them?
The branch is at 673 VFW Parkway, Chestnut Hill, MA 02467. You can reach them by phone at +1 617-551-6283.
What nearby mortgage lenders can assist with home financing near the Citizens branch?
Robert Nicklas, a mortgage lender nearby, can assist with home financing needs near the Citizens branch on VFW Parkway.
Are there any nearby restaurants where I can grab a meal before or after visiting Citizens?
Yes, you can visit Bertucci's Brick Oven Pizza & Pasta, Bertucci's Italian Restaurant, Misono (sushi and Korean), or J.P. Licks for dining options close to the Citizens branch.
What other services are available near the Citizens branch that might be useful for customers?
Nearby services include The UPS Store 2794 for printing and packing, The Picardi Wellness for health and mental health counseling, and Optical Designs for eyewear needs.
How can a customer use nearby transit or local businesses to enhance their visit to Citizens?
Customers can combine their visit with stops at nearby eateries like Bertucci's or J.P. Licks, or handle errands such as printing at The UPS Store, making the trip more efficient and enjoyable.