Business Details
About
BankATM
At Citizens, we are here to help you bank better. So, if you have a question about buying a house, paying for college, saving for retirement, taking on debt in a smart way or any other query about money, don’t keep it to yourself. We have approximately 1,100 Citizens branches in 15 states and around 3,100 ATMs. In addition, our customers stay connected with us online, through our award-winning mobile app and via our customer contact center. Member FDIC. Equal Housing Lender.
Location
Hours
Frequently Asked Questions About Citizens
What are the regular operating hours of the Citizens branch at Mystic Mall, Chelsea?
The Citizens branch at Mystic Mall, Chelsea is open Monday to Friday from 9:00 AM to 4:00 PM, and on Saturdays from 9:00 AM to 12:00 PM. It is closed on Sundays.
Is the Citizens branch at 152 Everett Ave open on major holidays?
The branch is closed on November 11, November 27, and December 25, 2025. On December 24, 2025, it operates from 9:00 AM to 2:00 PM.
Does the Citizens branch at Mystic Mall have a drive-through service?
Yes, the branch offers drive-through services but will be closed on certain holidays including November 11, November 27, and December 25, 2025.
How can I schedule an appointment or reservation at the Citizens branch in Chelsea?
Appointments can be scheduled online through the Citizens pre-checkup self-scheduling website at https://www.citizensprecheckup.com/SelfSchedule/BranchSelection.aspx?src=yextbranchgmblocal.
What kind of banking services does Citizens offer at this branch?
Citizens offers a variety of banking services including assistance with buying a house, paying for college, saving for retirement, managing debt wisely, and other money-related questions. There are around 1,100 branches in 15 states and about 3,100 ATMs for customer convenience.
Where exactly is the Citizens branch in Chelsea located?
The branch is located at 152 Everett Ave, Mystic Mall, Chelsea, MA 02150, United States.
Is there a Citizens Bank ATM near the branch?
Yes, there is a Citizens Bank ATM located near the branch, making it convenient for customers to access ATM services.
Are there dining options close to the Citizens branch at Mystic Mall?
Burger King, a fast food burger restaurant, is located nearby which can be convenient for grabbing a quick meal before or after your visit to the bank.
What nearby services can assist with travel or transportation needs around the Citizens branch?
Traffic Audit and Bureau Services, offering freight and cargo services, is located near the branch, useful for customers needing transportation or travel-related assistance.
How can customers stay connected with Citizens Bank outside of branch visits?
Customers can stay connected through the award-winning Citizens mobile app, online services, the customer contact center, and social media channels like Facebook, Instagram (@citizensbank), and Twitter (@citizensbank).