At Citizens, we are here to help you bank better. So, if you have a question about buying a house, paying for college, saving for retirement, taking on debt in a smart way or any other query about money, don’t keep it to yourself. We have approximately 1,100 Citizens branches in 15 states and around 3,100 ATMs. In addition, our customers stay connected with us online, through our award-winning mobile app and via our customer contact center. Member FDIC. Equal Housing Lender.
Citizens ATMs offer languages: English, Spanish, French, Chinese(Mandarin), Russian, Portuguese and Korean. (Languages vary depending on location. See specific site for details)
Do Citizens ATMs offer Multiple Denominations?
Citizens offers bills: 5’s, 10’s, 20’s, and 100’s. (Offerings vary by location. See specific site for details)
Do Citizens ATMs allow for card and phone tap transactions?
Yes! Card tap is available at most Branch and Citizens Owned ATMs. Phone tap is also available at most Branch and Citizens Owned ATMs using a Citizens debit card loaded to your mobile wallet.
How can I personalize my ATM experience?
Citizens customers can set Preferences for language, receipt options including e-Receipts and Fast Cash to make transaction processing easier. Preferences available at most Branch and Citizens Owned ATMs
Am I able to deposit cash and checks at Citizens ATMs?
Citizens customers can make cash and check deposits at Full Service ATMs. (See specific site for ATM details)
Are Citizens ATMs available 24/7?
Most Citizens ATMs are available 24/7. ATMs located in stores, venues etc. are available during location hours of operation. (See specific site for details)
Does Citizens have Video Tellers?
Yes! You can connect with a live teller whenever help is needed. Virtual Assistants can provide additional services at select locations. (See specific site for details)
What languages are available at Citizens ATMs?
Citizens ATMs offer multiple languages including English, Spanish, French, Chinese (Mandarin), Russian, Portuguese, and Korean, though availability varies by location.
Can I withdraw different denominations from a Citizens ATM?
Yes, Citizens ATMs dispense bills in denominations of 5, 10, 20, and 100 dollars, depending on the location.
Do Citizens ATMs support card and phone tap transactions?
Most Citizens branch and owned ATMs support card tap transactions and phone tap using a Citizens debit card loaded to your mobile wallet.
How can I personalize my experience at a Citizens ATM?
Citizens customers can set preferences for language, receipt options including e-Receipts, and Fast Cash at most branch and Citizens owned ATMs for a smoother transaction.
Are cash and check deposits available at Citizens ATMs?
Yes, full service Citizens ATMs allow cash and check deposits; availability varies by location.
What are the operating hours of the Citizens ATM at 1 Austin Street, Charlestown?
This Citizens ATM is open daily from 5:00 AM to 11:00 PM.
Is the Citizens ATM location accessible to people with disabilities?
Yes, the location has a wheelchair accessible entrance, seating, and a hearing loop for accessibility.
Are there nearby banking services to the Citizens ATM at 1 Austin Street?
Yes, several nearby Citizens Bank branches offer full banking services close to the ATM location.
What local places can I visit near the Citizens ATM for food and drinks?
Nearby you can visit Papa Gino's for pizza, Dunkin' for coffee and donuts, and Chow Thai Cafe for Thai cuisine.
Are there shopping or wellness facilities near the Citizens ATM that I can visit?
Yes, Bunker Hill Mall offers shopping options nearby, while CorePower Yoga and VIBE Wellness provide wellness services close to the ATM location.