Business Details
About
BankATM
At Citizens Central Square - West branch, we are here to help you bank better. So, if you have a question about buying a house, paying for college, saving for retirement, taking on debt in a smart way or any other query about money, don’t keep it to yourself. We have approximately 1,100 Citizens branches in 15 states and around 3,100 ATMs. In addition, our customers stay connected with us online, through our award-winning mobile app and via our customer contact center. Member FDIC. Equal Housing Lender.
Location
Hours
Frequently Asked Questions About Citizens
What are the regular operating hours of the Citizens branch at 689 Massachusetts Ave?
The branch is open Monday through Friday from 9:00 AM to 4:00 PM, and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
Are there any holiday closures for this Citizens branch?
Yes, the branch will be closed on November 11, November 27, and December 25, 2025. On December 24, 2025, it will close early at 2:00 PM.
Does the Citizens Central Square - West branch offer a drive-through service?
Yes, this branch offers drive-through services, but it will be closed on certain holidays such as November 11, November 27, and December 25, 2025.
Where is the Citizens branch located?
The Citizens branch is located at 689 Massachusetts Ave, Central Square, Cambridge, MA 02139, United States.
What types of banking services does Citizens Central Square - West provide?
The branch offers various services including assistance with buying a house, paying for college, saving for retirement, managing debt, and other financial questions. There are also around 3,100 ATMs and online/mobile banking options available.
How can I schedule an appointment at the Citizens Cambridge branch?
You can schedule an appointment online using the reservation URL: https://www.citizensprecheckup.com/SelfSchedule/BranchSelection.aspx?src=yextbranchgmblocal
What social media platforms does Citizens use?
Citizens is active on Facebook (https://www.facebook.com/citizensbank/), Instagram (@citizensbank), and Twitter (@citizensbank).
What nearby businesses can customers visit along with Citizens at Central Square?
Nearby businesses include Kate C. McGahan (mortgage lender), Heinlein & Beeler PC (legal services), and Sweetgreen (vegan restaurant), which customers might find helpful or convenient.
Are there any nearby transit or shopping options to help me access the Citizens branch?
While specific transit stations aren't listed, Central Square is a hub with many amenities including the AT&T Store for mobile needs and Jersey Mike's Subs for quick meals, making it convenient for visitors to combine errands with their banking visit.
What community services and nonprofits are close to the Citizens branch?
Nearby you can find Mapendo International, UUSC: Unitarian Universalist Service Committee, and the Center for Effective Philanthropy, which offer various charitable and community services.