Since our beginning in 1935, Webster Bank, a community-minded and values-guided bank, has maintained a commitment to starting every relationship by listening to what matters most to our customers and personalizing solutions that are responsive and tailored to their needs.
Very disappointed after a long drive, this branch don’t have an atm.!!
SK
Satish Kotian
Jul 5, 2023
1.0
Subject: My Unfortunate Customer Service Experience
I recently had one of the worst customer service experiences when I called a particular branch to discuss a fee-related issue. The representative I spoke with displayed a shocking level of rudeness and seemed intent on arguing with me instead of providing the assistance I needed. His lack of courtesy and unwillingness to guide me through my inquiries left me deeply dissatisfied.
CG
Colton Grob
Jan 31, 2022
5.0
Five stars for Joe at the Webster Bank, Franklin St. branch for exceptional customer service!
ES
Emma Smith
May 1, 2019
5.0
I can't say enough about Alison Gibbons and all of the mortgage team at Webster. Alison is knowledgeable and cared about our loan as much as we did! The whole team worked hard for us and we couldn't be happier.
DR
Deborah Robinson
Mar 29, 2018
5.0
This bank provides exceptional personal service. John Ferguson and Debra Drapalla examined our mortgage applications in great detail. Alison Gibbons and Roxana Zelayandia in the Mortgage Department, ask precise questions and process forms quickly. Outstanding banking!
What are the operating hours of Webster Bank at 100 Franklin Street, Boston?
Webster Bank is open Monday to Wednesday from 9:00 AM to 4:00 PM, and Thursday to Friday from 9:00 AM to 5:00 PM. The bank is closed on Saturdays and Sundays.
Where is Webster Bank located in Boston?
Webster Bank is located at 100 Franklin Street, Boston, MA 02110, USA.
How can I contact Webster Bank by phone?
You can reach Webster Bank by calling +1 617-717-6850.
Does Webster Bank have a mobile app available?
Yes, Webster Bank offers mobile apps available on both Android and iOS platforms. You can download them from the Google Play Store and the Apple App Store respectively.
What kind of services does Webster Bank provide?
Webster Bank offers banking services including savings, business banking, and other financial institution services tailored to customer needs.
What is Webster Bank's official website for the Franklin Street location?
The official website for Webster Bank's Franklin Street location is https://www.websterbank.com/locations/franklin-st-boston-ma/.
How can I find Webster Bank if I'm coming by public transit near ZappRx?
ZappRx, a nearby corporate office, is close to Webster Bank at 100 Franklin Street. You can use ZappRx as a landmark when navigating to the bank, making it easier to find your way in Boston.
Are there any legal services near Webster Bank that I can visit?
Yes, nearby legal service offices such as Kantrovitz & Kantrovitz, Lambert Shortell & Connaughton, and Hamel Marcin Dunn Reardon and Shea are located close to Webster Bank. You may find it convenient to visit these offices before or after your bank appointment.
Can I explore other banking options near Webster Bank in Boston?
Certainly! Nearby banking institutions like OneUnited Bank and Rockland Trust Bank are located close to Webster Bank, providing alternative banking services if needed.
What professional services can I find near Webster Bank that might complement my visit?
Near Webster Bank, you can find various professional services such as McDermott Ventures for real estate, Tenax Strategies for public relations, and Economics and Technology offering professional services. These may be helpful for your business or personal needs.