At Citizens, we are here to help you bank better. So, if you have a question about buying a house, paying for college, saving for retirement, taking on debt in a smart way or any other query about money, don’t keep it to yourself. We have approximately 1,100 Citizens branches in 15 states and around 3,100 ATMs. In addition, our customers stay connected with us online, through our award-winning mobile app and via our customer contact center. Member FDIC. Equal Housing Lender.
Citizens ATMs offer languages: English, Spanish, French, Chinese(Mandarin), Russian, Portuguese and Korean. (Languages vary depending on location. See specific site for details)
Do Citizens ATMs offer Multiple Denominations?
Citizens offers bills: 5’s, 10’s, 20’s, and 100’s. (Offerings vary by location. See specific site for details)
Do Citizens ATMs allow for card and phone tap transactions?
Yes! Card tap is available at most Branch and Citizens Owned ATMs. Phone tap is also available at most Branch and Citizens Owned ATMs using a Citizens debit card loaded to your mobile wallet.
How can I personalize my ATM experience?
Citizens customers can set Preferences for language, receipt options including e-Receipts and Fast Cash to make transaction processing easier. Preferences available at most Branch and Citizens Owned ATMs
Am I able to deposit cash and checks at Citizens ATMs?
Citizens customers can make cash and check deposits at Full Service ATMs. (See specific site for ATM details)
Are Citizens ATMs available 24/7?
Most Citizens ATMs are available 24/7. ATMs located in stores, venues etc. are available during location hours of operation. (See specific site for details)
Does Citizens have Video Tellers?
Yes! You can connect with a live teller whenever help is needed. Virtual Assistants can provide additional services at select locations. (See specific site for details)
Which languages are available at Citizens ATMs?
Citizens ATMs offer multiple languages including English, Spanish, French, Chinese (Mandarin), Russian, Portuguese, and Korean. Language availability varies by location.
Can I get different bill denominations from Citizens ATMs?
Yes, Citizens ATMs offer bills in denominations of 5, 10, 20, and 100 dollars, but availability varies by location.
Are card and phone tap transactions accepted at Citizens ATMs?
Yes, most branch and Citizens-owned ATMs support card tap and phone tap transactions, especially when using a Citizens debit card loaded to your mobile wallet.
How can I personalize my experience at a Citizens ATM?
You can set preferences such as language, receipt options including e-Receipts, and Fast Cash at most branch and Citizens-owned ATMs to simplify transactions.
Are cash and check deposits accepted at Citizens ATMs?
Cash and check deposits can be made at Full Service Citizens ATMs. Details vary by location.
Are Citizens ATMs available 24/7?
Most Citizens ATMs operate 24/7. However, ATMs inside stores or venues follow the location's hours of operation.
Does Citizens offer video teller assistance?
Yes, you can connect with a live video teller whenever you need help. Virtual Assistants are also available at select locations.
What nearby spots can I visit before or after using the Citizens ATM at 1 State Street?
Near the ATM, you can visit the Boston Harbor Islands National Recreation Area for outdoor activities, or enjoy a coffee break at The Well Coffee House nearby.
Are there convenient parking options near the Citizens ATM at 1 State Street?
Yes, Metropolis and SP Plus Parking facilities are located close by, making it easier to access the ATM if you arrive by car.
What professional services are available near the Citizens ATM location?
Nearby, you can find legal services such as Kantrovitz & Associates, P.C. and Mitcheson & Lee LLP, as well as financial services at Altman & Altman LLP.