At Citizens, we are here to help you bank better. So, if you have a question about buying a house, paying for college, saving for retirement, taking on debt in a smart way or any other query about money, don’t keep it to yourself. We have approximately 1,100 Citizens branches in 15 states and around 3,100 ATMs. In addition, our customers stay connected with us online, through our award-winning mobile app and via our customer contact center. Member FDIC. Equal Housing Lender.
Citizens ATMs offer languages: English, Spanish, French, Chinese(Mandarin), Russian, Portuguese and Korean. (Languages vary depending on location. See specific site for details)
Do Citizens ATMs offer Multiple Denominations?
Citizens offers bills: 5’s, 10’s, 20’s, and 100’s. (Offerings vary by location. See specific site for details)
Do Citizens ATMs allow for card and phone tap transactions?
Yes! Card tap is available at most Branch and Citizens Owned ATMs. Phone tap is also available at most Branch and Citizens Owned ATMs using a Citizens debit card loaded to your mobile wallet.
How can I personalize my ATM experience?
Citizens customers can set Preferences for language, receipt options including e-Receipts and Fast Cash to make transaction processing easier. Preferences available at most Branch and Citizens Owned ATMs
Am I able to deposit cash and checks at Citizens ATMs?
Citizens customers can make cash and check deposits at Full Service ATMs. (See specific site for ATM details)
Are Citizens ATMs available 24/7?
Most Citizens ATMs are available 24/7. ATMs located in stores, venues etc. are available during location hours of operation. (See specific site for details)
Does Citizens have Video Tellers?
Yes! You can connect with a live teller whenever help is needed. Virtual Assistants can provide additional services at select locations. (See specific site for details)
What languages are available on Citizens ATMs?
Citizens ATMs offer multiple languages including English, Spanish, French, Chinese (Mandarin), Russian, Portuguese, and Korean, depending on the location.
Can I withdraw multiple denominations from Citizens ATMs?
Yes, Citizens ATMs dispense bills in denominations of $5, $10, $20, and $100, though availability varies by location.
Do Citizens ATMs support card and phone tap transactions?
Yes, card tap is available at most branch and Citizens-owned ATMs, and phone tap is supported for Citizens debit cards loaded to mobile wallets at most of these ATMs.
How can I personalize my ATM experience at Citizens?
You can set preferences for language, receipt options including e-Receipts, and Fast Cash to streamline transactions at most branch and Citizens-owned ATMs.
Are cash and check deposits accepted at Citizens ATMs?
Yes, full-service Citizens ATMs allow cash and check deposits. Please check the specific site details to find one with this feature.
Are Citizens ATMs accessible 24/7?
Most Citizens ATMs are available 24/7, but those located in stores or venues operate during those locations' hours. Confirm details on the specific site.
Does Citizens provide video teller services?
Yes, you can connect with a live teller via video at select locations, with Virtual Assistants offering additional services at some ATMs.
Is the Citizens ATM at 75 Francis Street in Boston wheelchair accessible?
Yes, this Citizens ATM location has wheelchair accessible entrances and seating, and it also features a hearing loop for accessibility.
What nearby medical facilities can I find around the Citizens ATM at Brigham and Women's Hospital Boston?
Nearby medical facilities include Brigham & Women's Emergency Department, Brigham And Women's Center For Women And Newborns, and Brigham & Woman’s Radiology, which might be useful if you have appointments or visitors in the area.
Are there convenient dining options near the Citizens ATM at Brigham and Women's Hospital Boston?
Yes, nearby dining options include the Garden Cafe at BWH and Panera Bread, ideal for grabbing a meal or coffee before or after your visit to the ATM or hospital.