Business Details
About
BankATM
At Citizens Chinatown branch, we are here to help you bank better. So, if you have a question about buying a house, paying for college, saving for retirement, taking on debt in a smart way or any other query about money, don’t keep it to yourself. We have approximately 1,100 Citizens branches in 15 states and around 3,100 ATMs. In addition, our customers stay connected with us online, through our award-winning mobile app and via our customer contact center. Member FDIC. Equal Housing Lender.
Location
Hours
Frequently Asked Questions About Citizens
What are the regular business hours of the Citizens Chinatown branch in Boston?
The branch is open Monday through Friday from 9:00 AM to 4:00 PM and closed on weekends.
Is the Citizens Chinatown branch open on major holidays?
The branch is closed on November 11, November 27, and December 25, 2025. It has special hours on December 24, 2025, from 9:00 AM to 2:00 PM.
Where is the Citizens Chinatown branch located?
It is located at 580 Washington St, Boston, MA 02111 in the Chinatown neighborhood.
Does the Citizens Chinatown branch offer online and mobile banking services?
Yes, customers can stay connected via their award-winning mobile app, online, and through a customer contact center.
How can I schedule an appointment at the Citizens Chinatown branch?
You can make a reservation through their self-schedule website at https://www.citizensprecheckup.com/SelfSchedule/BranchSelection.aspx?src=yextbranchgmblocal.
What services does Citizens Chinatown branch offer to help with financial needs?
The branch assists with buying a house, paying for college, saving for retirement, managing debt wisely, and other money-related questions.
Are there any nearby ATMs I can use around the Citizens Chinatown branch?
Yes, there is a Citizens Bank ATM nearby for convenient cash withdrawals and banking transactions.
What dining options are available near the Citizens Chinatown branch in Boston?
Near the branch, you can find several restaurants including BiNA Osteria (Italian), Sip Wine Bar and Kitchen, Legal Sea Foods, Avery Provisions (sandwich shop), Salvatore's (Italian), French Quarter (Cajun and Creole), and Blu (American).
Which cultural and entertainment venues are close to the Citizens Chinatown branch?
Nearby venues include Emerson Paramount Center, ArtsEmerson theatre, Jackie Liebergott Black Box Theater, Paramount Center, Paramount Theater at Emerson College, and Emerson Dance Company.
What public services and community resources are near the Citizens Chinatown branch?
Nearby you can find the Massachusetts Executive Office of Veterans Services, Department Of Transitional Assistance, MassAbility counseling and employment services, and Wonderfund MA charity organization.