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About
BankATM
At Citizens South End branch, we are here to help you bank better. So, if you have a question about buying a house, paying for college, saving for retirement, taking on debt in a smart way or any other query about money, don’t keep it to yourself. We have approximately 1,100 Citizens branches in 15 states and around 3,100 ATMs. In addition, our customers stay connected with us online, through our award-winning mobile app and via our customer contact center. Member FDIC. Equal Housing Lender.
Location
Hours
Frequently Asked Questions About Citizens
What are the regular operating hours for the Citizens South End branch in Boston?
The Citizens South End branch is open Monday through Friday from 9:00 AM to 4:00 PM, and on Saturday from 9:00 AM to 12:00 PM. The branch is closed on Sundays.
Are there any holiday closures for the Citizens South End branch?
Yes, the branch will be closed on November 11, November 27, and December 25, 2025. On December 24, 2025, it will operate from 9:00 AM to 2:00 PM.
Where is the Citizens South End branch located?
The branch is located at 1355 Washington St, South End, Boston, MA 02118, USA.
What banking services does the Citizens South End branch offer?
Citizens South End branch offers assistance with buying a house, paying for college, saving for retirement, smart debt management, and other money-related queries. They provide in-branch services, online banking, a mobile app, and a customer contact center.
How can I schedule an appointment or reservation at the Citizens South End branch?
You can schedule an appointment through their online reservation system at https://www.citizensprecheckup.com/SelfSchedule/BranchSelection.aspx?src=yextbranchgmblocal.
Does the Citizens South End branch have a drive-through service, and if so, what are the drive-through holiday hours?
The branch has drive-through services, but it will be closed on certain holidays including November 11, November 27, and December 25, 2025.
What nearby public transit options are available for visiting the Citizens South End branch?
Union Park Street is a nearby train station and park that can help customers easily access the Citizens South End branch.
Are there any dining options near Citizens South End branch for customers to consider before or after banking?
Yes, nearby dining options include Burro Bar South End, which offers Mexican food and bar services, and Boston Chops South End, a steakhouse and American restaurant.
If I need an ATM close to the Citizens South End branch, where can I find one?
There is a Citizens Bank ATM located nearby, providing convenient access to cash and other ATM services.
What are some professional services or shops located near the Citizens South End branch?
Nearby professional services and shops include Union LifeStyle, Spalding Tougias Architects, and M. Flynn Jewelry, among others, which can be convenient for customers visiting the area.