Business Details
About
BankATM
At Citizens State Street branch, we are here to help you bank better. So, if you have a question about buying a house, paying for college, saving for retirement, taking on debt in a smart way or any other query about money, don’t keep it to yourself. We have approximately 1,100 Citizens branches in 15 states and around 3,100 ATMs. In addition, our customers stay connected with us online, through our award-winning mobile app and via our customer contact center. Member FDIC. Equal Housing Lender.
Location
Hours
Frequently Asked Questions About Citizens
What are the regular business hours for the Citizens State Street branch in Boston?
The branch is open Monday through Friday from 9:00 AM to 4:00 PM and closed on Saturdays and Sundays.
Is the Citizens branch at 28 State St open on public holidays?
The branch is closed on holidays such as November 11, November 27, and December 25, 2025. On December 24, 2025, it operates from 9:00 AM to 2:00 PM.
Where is the Citizens branch located in Boston?
It is located at 28 State St, Boston, MA 02109, USA, in the State Street area.
What services does the Citizens State Street branch provide?
The branch helps with buying a house, paying for college, saving for retirement, managing debt, and other money-related queries. It also offers access to approximately 1,100 branches and 3,100 ATMs, alongside online and mobile banking services.
How can I schedule an appointment or reservation with the Citizens branch?
You can schedule a visit online at https://www.citizensprecheckup.com/SelfSchedule/BranchSelection.aspx?src=yextbranchgmblocal
What is the contact phone number for the Citizens branch at 28 State St?
The main phone number is +1 617-725-5900.
Does the Citizens branch offer resources or support related to mortgages?
Yes, the branch can assist with mortgage-related questions and services, and there is also a nearby mortgage lender, Claudia Carr, to complement your needs.
What nearby financial services are close to the Citizens State Street branch?
Nearby financial service providers include The Ironside Group - Morgan Stanley, The Hession Group - Morgan Stanley, Arthur Tzouganatos - Morgan Stanley, The Andre Pazdan Group, Hinckley Allen, The Clark Team, The Marinelli Group, The Pathak Group, The Longtail Group, The Catalyst Group at Morgan Stanley, The Walden Pond Group at Morgan Stanley, and The Gemmell and Kurtz Group - Morgan Stanley.
Are there any nearby travel or transportation options to help me visit the Citizens branch?
Nearby, you can find Blue Bikes, which offers bike rentals, making it an easy and eco-friendly option to travel to the branch.
What nearby services could I use while visiting the Citizens branch at State Street?
You might consider visiting Richie the Barber for grooming, Super Serv for carpet cleaning, or medical professionals like Nicole Badie, MD, and Isabel Walls, PA-C for health and medical services, all conveniently located nearby.