Business Details
About
BankATM
At Citizens Financial Center branch, we are here to help you bank better. So, if you have a question about buying a house, paying for college, saving for retirement, taking on debt in a smart way or any other query about money, don’t keep it to yourself. We have approximately 1,100 Citizens branches in 15 states and around 3,100 ATMs. In addition, our customers stay connected with us online, through our award-winning mobile app and via our customer contact center. Member FDIC. Equal Housing Lender.
Location
Hours
Frequently Asked Questions About Citizens
What are the regular operating hours for the Citizens branch at One Financial Center in Boston?
The Citizens branch at One Financial Center is open Monday through Friday from 9:00 AM to 4:00 PM and is closed on weekends.
Is the Citizens branch at One Financial Center open on holidays?
The branch is closed on November 11, November 27, and December 25 in 2025. It has reduced hours (9:00 AM to 2:00 PM) on December 24, 2025.
Where is the Citizens branch located in Boston?
The branch is located at One Financial Center, Boston, MA 02111, in the Financial Center area.
How can I contact the Citizens branch at One Financial Center?
You can reach the branch by phone at +1 617-423-0900.
Does the Citizens branch at One Financial Center have an online presence for further information?
Yes, information is available on the branch's website and social media: the website is https://locations.citizensbank.com/ma/boston/one-financial-ctr.html; Facebook at https://www.facebook.com/citizensbank/; Instagram @citizensbank; and Twitter @citizensbank.
Can I schedule an appointment at the Citizens branch at One Financial Center?
Yes, appointments can be scheduled online at https://www.citizensprecheckup.com/SelfSchedule/BranchSelection.aspx?src=yextbranchgmblocal.
What services does the Citizens branch at One Financial Center offer?
The branch assists with buying a house, paying for college, saving for retirement, managing debt, and other financial questions. It supports approximately 1,100 branches in 15 states and 3,100 ATMs. Customers can also access banking through the mobile app and customer contact center.
What nearby places can I visit before or after my visit to the Citizens branch at One Financial Center?
You can visit Boston's One Financial Conference & Events Center for events and concerts, enjoy a coffee break at Starbucks nearby, or grab a meal at Susans Deli of Course deli and restaurant.
Are there convenient transportation or parking options near Citizens at One Financial Center?
Yes, the Two Financial Center Garage provides parking and is close by. Additionally, Scenic offers tours and transportation services nearby.
Which professional and corporate offices are located near the Citizens branch at One Financial Center?
Nearby offices include BlackRock Funds, Lola.com, 1 Financial Center corporate office, and legal services like McMahon & Associates, PC and Mintz.