Business Details
About
BankATM
At Citizens Seaport branch, we are here to help you bank better. So, if you have a question about buying a house, paying for college, saving for retirement, taking on debt in a smart way or any other query about money, don’t keep it to yourself. We have approximately 1,100 Citizens branches in 15 states and around 3,100 ATMs. In addition, our customers stay connected with us online, through our award-winning mobile app and via our customer contact center. Member FDIC. Equal Housing Lender.
Location
Hours
Frequently Asked Questions About Citizens
What are the regular operating hours for the Citizens bank at 338 Congress Street, Boston?
The Citizens bank at 338 Congress Street is open Monday through Friday from 9:00 AM to 4:00 PM and closed on weekends.
Is the drive-through at Citizens Seaport branch open on holidays?
The drive-through is closed on the holidays of November 11, November 27, and December 25, 2025.
Where is Citizens Seaport branch located?
Citizens Seaport branch is located at 338 Congress Street, Boston, MA 02210, USA.
What types of banking services can I expect at Citizens Seaport branch?
Citizens offers services including a walk-up ATM, voice-assisted ATM, and support for buying a house, paying for college, saving for retirement, and managing debt.
Does Citizens offer online and mobile banking options?
Yes, Citizens customers can stay connected through the online website, their award-winning mobile app, and the customer contact center.
How can I schedule an appointment or reservation with Citizens Seaport branch?
You can schedule an appointment online via the reservation URL: https://www.citizensprecheckup.com/SelfSchedule/BranchSelection.aspx?src=yextbranchgmblocal.
Are there any nearby dining options around Citizens Seaport branch?
Yes, near Citizens Seaport branch you can find Metro Cafe, The Smoke Shop BBQ - Seaport, Tavern Road, Flour Bakery and Cafe, Pastoral - ARTisan Pizza, Kitchen & Bar, Sienna’s Pizzeria and Ristorante, Dunkin', Drink cocktail bar, and pastoria Italian restaurant.
What are some nearby cultural or entertainment spots customers can visit near Citizens Seaport branch?
Customers can visit the Boston Fire Museum and FP3 Gallery, both located close to the Citizens Seaport branch for cultural and entertainment experiences.
Are there other banking or ATM options near the Citizens Seaport branch?
Yes, nearby banking options include another Citizens ATM, Santander Bank Financial Center and its ATMs, and additional Santander Bank ATMs.