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Webster First Federal Credit Union provides banking and lending services at our Auburn, Massachusetts location, conveniently located at 547 Southbridge Street. Open a checking or savings account or apply for a loan today.
Details
- Requires appointmentNot available
- Drive-throughAvailable
- Wheelchair accessible entranceAvailable
Location
Webster First Federal Credit Union – Auburn MA
547 Southbridge Street, Auburn, MA
01501, United States
Hours
Reviews
4.5
29 reviews
5 stars
23
4 stars
3
3 stars0
2 stars0
1 star
3
- DHDonna HarrisNov 13, 20255.0There is nothing like the personalized experience I had at this branch. I had a critical need for information and Nicole the Branch Manager went above and beyond making sure I had everything I needed. And everyone else in the bank was friendly and helpful. I don’t know about you, but although I’m tech savvy, I’m so tired of the automated phone systems and impersonal call center scripts. So relieved and happy to get real help from a real person.
- JUJay UJayNov 3, 20255.0I have been a Webster First Federal Credit Union member for many decades. The team feels like family with kind knowledgeable staff, particularly Nicole in Auburn most recently. WFFCU has been my family's go-to for our banking, mortgage and investment needs. Thank you!
- RSRoyce SullivanAug 24, 20251.0Bank allows for unhinged customers to attack people in their parking lot
- AHalan hammondAug 2, 20255.0Always pleasant to deal with. Tellers actually know answers to most questions so you do not have to wait for a manager or other rep for simple questions. Rates are competeive to excellent
- TBTony BenvenutiJul 11, 20255.0Dan was fantastic helping us set our accounts. Quick, easy and with no delay!!
Frequently Asked Questions About Webster First Federal Credit Union – Auburn MA
What is Webster First’s routing number?
Webster First’s routing number is 211386597
What is my member number? Is it different from my account number?
Your member number is the number all your related accounts are bundled under. Many Webster First members have a checking, savings, and investment account all associated with the same member number. Your member number is listed on the top of your printed statements or eStatements.
Under your member number, each individual account will have its own account or MICR number. In most cases, each account number contains your member number. Your account number can be obtained from your checks, online banking, or the mobile app.
To find an account number in online banking, click on the desired account, and then click “Account Details:”
To find an account number in our app, tap on the desired account, then tap “Details:”
How do I know if I am eligible for membership?
You are eligible to join Webster First if you live, work, worship, or attend school in Essex, Middlesex, Suffolk, or Worcester County of Massachusetts.
Businesses and other legal entities located in Worcester, Essex, Middlesex, or Suffolk Counties, Massachusetts are also eligible to join.
Additionally, you are eligible if you are a current Webster First employee, are a volunteer in the community, or are the spouse of someone who died while within the field of membership.
Members of the immediate family or household, and organizations of anyone meeting these qualifications are also eligible to join.
What is the difference between a bank and a credit union?
Banks are for-profit financial corporations that conduct business to maximize the price of their stock and profit for their stockholders. Credit unions are not-for-profit financial cooperatives that conduct business for the mutual benefit and general welfare of their member owners.
I need to update my street or email address, how can I do that?
If you use online banking or our app, you can simply update them there. You’ll need to update your address separately within Bill Pay as well. Not an online banking user? Call us at (800) 962-4452 or stop by your local branch.
Where can I learn more about career opportunities with Webster First?
Visit websterfirst.com/careers
How will I know if my local branch is closed due to inclement weather?
If branches are closed, a notice will be placed on websterfirst.com. We will also announce closings on our Facebook and Twitter pages.
I received a letter requesting a current copy of my insurance. Why did I receive this letter and what do I do next?
As part of your loan obligation, you are required to maintain physical damage insurance for the full term of your loan. Please visit MyInsuranceInfo.com to enter and verify your insurance information so that we may update your records.
What do I do if my ATM/Debit Card is lost or stolen?
If your ATM/Debit Card has been lost or stolen during business hours, please call us at (800) 962-4452 for immediate assistance. If your card has been lost or stolen after hours, please call (800) 528-2273 for assistance.
How do I re-order checks?
You can re-order checks at a branch, using the mail order form provided in your current box of checks, or online. When you are ready to re-order your checks online, please make sure to have your check re-order slip ready. To place an order, log in to Harland Clarke’s check reordering website. You may log in using your Order Identification Number and Check Number found on your check re-order form.
How can I place a stop payment on a check?
You can place a stop payment on a check by completing the form in online banking or our mobile app, contacting our call center, visiting a branch, or via telephone banking. Please note that there is a fee assessed for each stop payment order. Refer to our fee schedule for more information.
What documents do I need to bring in when applying for a loan?
When applying for a loan, you will need to provide proof of identity, such as a driver’s license. When finalizing your loan, your loan officer will provide you with a list of any other documents you may need to provide in order to have the loan disbursed.
Do I need to be a member to get a loan?
Yes, you do need to be a member in order to obtain a loan from Webster First, however, you don’t need to be a member in order to apply. We can sign you up for membership when you finalize your loan.
How old of a vehicle will you finance?
Whether or not we finance a vehicle depends upon the value of the vehicle. Since this will be different for each vehicle, we recommend you call us at (800) 962-4452 or visit a branch for a more personalized answer.
Do I need to pick out a car first before I can apply for a loan?
You do not need to have a particular vehicle picked out in order to apply for pre-approval.
Can I make loan payments online?
Yes
Are there penalties if I want to pay extra or pay off my loan early?
There are no pre-payment penalties for any Webster First consumer loans. You can pay extra or pay off your loan early with no penalties.
Can someone else come into a branch and make a payment for me?
Yes, someone else can make a payment on your behalf. They can pay with cash, a check, or as a transfer out of their Webster First account.
What are the drive-through hours at Webster First Federal Credit Union in Auburn?
The drive-through is open Monday to Wednesday from 8:00 AM to 4:00 PM, Thursday from 8:00 AM to 6:00 PM, Friday from 8:00 AM to 5:00 PM, Saturday from 8:00 AM to 12:00 PM, and closed on Sundays.
When is the Webster First Federal Credit Union branch in Auburn open?
The branch is open Monday, Tuesday, Thursday, and Friday from 8:30 AM to 4:00-6:00 PM (depending on the day), Wednesday and Saturday from 8:30 AM to 12:00 PM, and closed on Sundays.
Is Webster First Federal Credit Union open on holidays?
The Auburn branch is closed on certain holidays such as Veterans Day, Thanksgiving, Christmas Day, and New Year's Day. On Christmas Eve and New Year's Eve, they have limited hours from 8:30 AM to 1:00 PM.
Do I need an appointment to visit the Auburn branch?
No appointments are required to visit Webster First Federal Credit Union in Auburn.
Does Webster First Federal Credit Union in Auburn have wheelchair accessible entrances and parking?
Yes, the Auburn branch has wheelchair accessible entrances and parking for members with disabilities.
What services does the Auburn location offer?
Services include a 24-hour drive-up ATM, drive-up teller, night depository, official bank checks, money orders, and foreign currency exchange for members.
Where is Webster First Federal Credit Union located in Auburn?
It is located at 547 Southbridge Street, Auburn, MA 01501, USA.
What nearby places can I visit around Webster First Federal Credit Union in Auburn?
Nearby places include Heritage Coffee Shoppe for a coffee break, Holiday Inn Express & Suites Auburn for accommodation, and Auburn Driving Range for golf enthusiasts.
Can I grab a meal or a coffee near Webster First Federal Credit Union in Auburn?
Yes, Heritage Coffee Shoppe and The Heritage Coffee Shop offer great options for coffee and American-style meals nearby.
Are there wellness and beauty services near Webster First Federal Credit Union in Auburn?
Yes, nearby you can find J&J Nails & Spa and Illusions Hair Design for nail and hair care services.