At Citizens, we are here to help you bank better. So, if you have a question about buying a house, paying for college, saving for retirement, taking on debt in a smart way or any other query about money, don’t keep it to yourself. We have approximately 1,100 Citizens branches in 15 states and around 3,100 ATMs. In addition, our customers stay connected with us online, through our award-winning mobile app and via our customer contact center. Member FDIC. Equal Housing Lender.
Citizens ATMs offer languages: English, Spanish, French, Chinese(Mandarin), Russian, Portuguese and Korean. (Languages vary depending on location. See specific site for details)
Do Citizens ATMs offer Multiple Denominations?
Citizens offers bills: 5’s, 10’s, 20’s, and 100’s. (Offerings vary by location. See specific site for details)
Do Citizens ATMs allow for card and phone tap transactions?
Yes! Card tap is available at most Branch and Citizens Owned ATMs. Phone tap is also available at most Branch and Citizens Owned ATMs using a Citizens debit card loaded to your mobile wallet.
How can I personalize my ATM experience?
Citizens customers can set Preferences for language, receipt options including e-Receipts and Fast Cash to make transaction processing easier. Preferences available at most Branch and Citizens Owned ATMs
Am I able to deposit cash and checks at Citizens ATMs?
Citizens customers can make cash and check deposits at Full Service ATMs. (See specific site for ATM details)
Are Citizens ATMs available 24/7?
Most Citizens ATMs are available 24/7. ATMs located in stores, venues etc. are available during location hours of operation. (See specific site for details)
Does Citizens have Video Tellers?
Yes! You can connect with a live teller whenever help is needed. Virtual Assistants can provide additional services at select locations. (See specific site for details)
What languages are available at Citizens ATMs?
Citizens ATMs offer English, Spanish, French, Chinese (Mandarin), Russian, Portuguese, and Korean, although languages may vary by location.
Can I withdraw different denominations from a Citizens ATM?
Yes, Citizens ATMs dispense $5, $10, $20, and $100 bills, but offerings vary by location.
Do Citizens ATMs support card and phone tap transactions?
Most Branch and Citizens Owned ATMs support card tap and phone tap transactions using a Citizens debit card loaded on your mobile wallet.
How can I personalize my experience at a Citizens ATM?
You can set preferences for language, receipt options including e-Receipts, and Fast Cash to speed up transactions at most Branch and Citizens Owned ATMs.
Can I deposit cash and checks at Citizens ATMs?
Yes, cash and check deposits can be made at Full Service Citizens ATMs; check the specific ATM site for availability.
Are Citizens ATMs accessible 24/7?
Most Citizens ATMs are available 24/7. However, ATMs located inside stores or venues follow those locations' operating hours.
Are there video tellers available at Citizens locations?
Yes, live video tellers are available for assistance and virtual assistants provide additional services at select locations.
Which nearby places can I visit before or after using the Citizens ATM at 35 Belchertown Road, Amherst?
Nearby places include Cumberland Farms (gas station and coffee shop), Pioneer Valley Pizza, Michael's Billiards & Sports Bar, and Amherst Pharmacy, perfect for grabbing refreshments, dining, or picking up essentials.
Are there other ATM options near Citizens ATM at this location?
Yes, nearby ATMs include the Coin Cloud Bitcoin ATM, another Citizens Bank ATM, and a Bank of America ATM for additional banking convenience.
How can nearby services like automotive repair shops and real estate agents be useful to Citizens ATM customers?
Customers can combine banking visits with appointments or errands at nearby auto repair shops like Gil's Auto Repair and real estate agents such as Coldwell Banker Community Realtors, making efficient use of their trip.