Capital one's customer service has dropped so much since I became a customer 10 years ago....they won't even let my brother open a account there..on line only...poor customer service
LF
Lorie Fontenot
Jul 29, 2022
5.0
I am looking for a new bank .I have a capital one credit card never had a problem but the reviews I see for capital one makes me rethink .
HT
H. Dale Terro
May 6, 2022
5.0
Wasn't crowded. The Service was fast and Professional.
BZ
Brittany Ziebach
Jun 25, 2019
1.0
Went in last month and terrible customer service. After waiting for over an hour for the lady to come back from lunch so I could get some documents signed, a different lady told me when I came back that it wouldn’t be easy to do and it would take weeks for it to be approved. They basically turned me away after waiting at least 2 hours. I never even saw the lady who I was initially waiting on because I got turned away. It was as if no one wanted to do their job, but didn’t mind wasting my day. I’ve worked in customer service and management for years and this is not good customer service whatsoever.
I then went to Orange to a Wells Fargo and they did it for me in 2 minutes total maybe. Their Customer service is why I have banked with them for over 10 years. I have a capital one credit card and the customer service I received makes me not want to even have the credit card. This location should either be shut down or completely be refreshed and started over with employees. No one wanted to help me at all.
What are the main services offered by Capital One Bank in Sulphur, LA?
Capital One Bank offers services including Ambassador help, bank account opening, cash and coin transactions, ATM access, night drop, and walk-up ATM services.
What are the regular business hours for Capital One Bank's branch at 1300 Ruth St?
The bank is open Monday through Friday from 9:00 AM to 5:00 PM, Saturdays from 9:00 AM to 12:00 PM, and closed on Sundays.
Does Capital One Bank have a drive-through service, and what are its hours?
Yes, the drive-through is open Monday to Friday from 9:00 AM to 5:00 PM, Saturdays from 9:00 AM to 12:00 PM, and is closed on Sundays.
How can I contact Capital One Bank in Sulphur, LA?
You can reach them by phone at +13374947724 or send a fax to +13374947720.
Where is the Capital One Bank branch located in Sulphur?
It is located at 1300 Ruth St, Sulphur, LA 70663, USA.
Are there any nearby automotive service centers close to Capital One Bank?
Yes, nearby automotive service centers include Tire Choice Auto Service Centers, West Cal Glass and Mirror, Fastlane Quick Lube, and Tom Aday's Inc.
What nearby retail and clothing stores can I visit near Capital One Bank?
You can visit Thick and Sassy Boutique, MoPo Goodies, and Big A Jewelry Pawnshop #1, which offer a variety of clothing, accessories, and jewelry options.
Are there any dining options near the Capital One Bank branch?
Yes, nearby dining options include Boulet's Boil-N-Go and Tate Cove Seafood II, offering seafood and fast food selections.
Can I attend events or enjoy entertainment nearby when visiting Capital One Bank?
Yes, The Grove at Heritage Square is a nearby park and concert venue where you can enjoy arts and entertainment before or after your visit.
Where can I find additional information or updates about Capital One Bank Sulphur?
You can visit their Facebook page at https://www.facebook.com/155193184517466 or their website at http://www.capitalonebank.com for more information and updates.