Capital One Bank

3.0
23 reviews

About

BankATMBusiness Banking ServiceSavings and Loan AssociationOnline BankingMoney Transfer Service
Your place for all your banking needs. Get Ambassador help, open a bank account, make cash and coin transactions—and more.

Location

Capital One Bank
1300 Ruth St, Sulphur, LA
70663, United States

Hours

Reviews

3.0
23 reviews
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11
  • CW
    Cindy Wolf
    Mar 14, 2023
    1.0
    Capital one's customer service has dropped so much since I became a customer 10 years ago....they won't even let my brother open a account there..on line only...poor customer service
  • LF
    Lorie Fontenot
    Jul 29, 2022
    5.0
    I am looking for a new bank .I have a capital one credit card never had a problem but the reviews I see for capital one makes me rethink .
  • HT
    H. Dale Terro
    May 6, 2022
    5.0
    Wasn't crowded. The Service was fast and Professional.
  • BZ
    Brittany Ziebach
    Jun 25, 2019
    1.0
    Went in last month and terrible customer service. After waiting for over an hour for the lady to come back from lunch so I could get some documents signed, a different lady told me when I came back that it wouldn’t be easy to do and it would take weeks for it to be approved. They basically turned me away after waiting at least 2 hours. I never even saw the lady who I was initially waiting on because I got turned away. It was as if no one wanted to do their job, but didn’t mind wasting my day. I’ve worked in customer service and management for years and this is not good customer service whatsoever. I then went to Orange to a Wells Fargo and they did it for me in 2 minutes total maybe. Their Customer service is why I have banked with them for over 10 years. I have a capital one credit card and the customer service I received makes me not want to even have the credit card. This location should either be shut down or completely be refreshed and started over with employees. No one wanted to help me at all.

Frequently Asked Questions About Capital One Bank

What are the main services offered by Capital One Bank in Sulphur, LA?

Capital One Bank offers services including Ambassador help, bank account opening, cash and coin transactions, ATM access, night drop, and walk-up ATM services.

What are the regular business hours for Capital One Bank's branch at 1300 Ruth St?

The bank is open Monday through Friday from 9:00 AM to 5:00 PM, Saturdays from 9:00 AM to 12:00 PM, and closed on Sundays.